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    Veterinary Emergency Group

    4.3 (42 reviews)
    Open Open 24 hours

    Services - Veterinary Emergency Group

    Emergency pet hospital

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    MJ B.

    100% recommend. About a month ago our puppy fell very ill and was extremely lethargic, vomiting, coughing and lungs sounded full of fluid, fever, and diarrhea. We honestly thought we were going to lose her. They took her overnight because the first hospital we took her too could only keep her until they closed (Premier Veterinary Services which I also recommend!). The doctors were amazing and nursed her back to health. They have options if you want to spend the night with your dog (pull out couch in a room to sleep on). The nurses and doctors there really care about the animals. During the hardest time they helped our Nova. We deeply thank everyone who helped our girl get better! Like I said this was a couple weeks ago and she is doing amazing now! Hope you got my thank you card in the mail :)

    Veterinarian Emergency Group business card
    Patrick C.

    My sweet girl Peanut cracked a back toenail on ice while outside. It was more than I could handle first aid. She wiggles and squirmed too much. Within 45 seconds of being inside there was one person (Stephanie) getting to the bottom of the visit. She was such a sweet woman who you could tell really loves animals. Then after telling the story once, I figured I'd have to repeat it to 2-3 more people before I had a doctor look at her foot. The whole time I was explaining I didn't know but Dr. Greg Chernok was quietly listening to me. He sat down next to me. Peanut was examined and babied right there in my arms. Talk about "bedside manner", this vet calmed me down and made me sure we came to the correct place. Stephanie, Nikki, and Dr Chernok swiftly had her cracked nail removed, bandaged, and disinfected. We ended up with a cone on her head, a belly full of kitty food, and a big club foot bandage. Got her home with some pain medication and she slept through the night. I would for sure come here again if I had to, not that anyone wants a trip to the 24 hour vet. If you do have a need for a veterinarian please call VEG on Lake Cook and McHenry. Dr. Chernok and his "Charlie's Angels" will take great care of your pet/friend. My Peanut thanks the whole staff!!! Sincerely Thank You VEG and Dr. Greg Chernok. You made a very stressful time not terribly painful. I thank you folks. 5 stars all around.....

    Happy to be back with her brother

    I don't write reviews often, but this place is so awesome and if your pet needs emergency care, this is where you want them to be. We brought our dog in for some serious tummy problems in the middle of the night and had to bring her back a few hours later after her symptoms worsened- both times the staff was incredible and attended to us almost immediately. They put us at ease and got right to work to make our pup feel better. She ended up having to stay for 24 hours and they made sure to give us updates the entire time. I could tell everyone here loves what they do and I must say they are excellent at it! Thank you so much for helping our girl feel better!

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    2 years ago

    Spoke on the phone with a great vet today when I needed advice on how to care for a diabetic dog I'm dogsitting right now, very helpful!!!

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    Page 1 of 2

    Ask the Community - Veterinary Emergency Group

    Review Highlights - Veterinary Emergency Group

    Leiah Carney were all so excellent and compassionate, and I was so thankful my dog was in their care.

    Mentioned in 8 reviews

    Read more highlights

    Veterinary Specialty Center

    Veterinary Specialty Center

    (503 reviews)

    With how quickly things can take a turn in the blink of an eye, we were so fortunate to have a 24/7…read morespecialty center so close to home. Last week we had a major scare and were transferred over to VSC from VEG, and upon our arrival they were already expecting us and were able to take our pup in and get her situated since she was in so much pain. Once we were in the room they walked us through best case scenario, and worst case scenario. To admit, they require the deposit for the minimum amount. The staff made sure to explain and present our options after evaluating the severity of our girl. We were able to walk out knowing what will and could happen. Before we left we were taken to the back to see our girl, and were offered visiting hours and the ability to call and check in with updates at anytime. The nurses were so nice and treated our girl so well that when it came time for us to say good night or bye for now she walked off without hesitation knowing they were going to take care of her. We've been in and out for a few different reasons since this trying to figure out the right dosing to help our girl heal, and to keep her comfortable and healthy. We were able to call in the middle of the it with questions and if we should bring her in or if there was something we could do at home to keep her comfortable. Each time we came in we were welcomed, headed and taken care of. We worked with a few different doctors over the course of the last week and were really glad to see how much attention and care they put into each pet and our girl. Overall, we had a pleasant experience. You never know what could happen until it does. They will talk through all the possibilities and give you your choices. You'll never have to feel silly about deciding what's best for you and your family.

    I took my baby into the e.r for shallow and labored breathing. While the place was huge and clean,…read moreI did appreciate the quickness that my dog was seen given his crucial circumstance- they took him right away. I entered the establishment around 9am and didn't leave until sometime in the afternoon. My baby had a provisional diagnosis of chf and was prescribed medication to help him. We were given multiple options of how we wanted to proceed which is nice. We ended up choosing to have him come home on outpatient meds and had some X-rays done. I'm not gonna lie--this place is pricey and the way they do things is...interesting. We opted to get our medications within the community rather than through the e.d directly and the e.d doctor we worked with, Dr. Jacob Fischer, was kind. However, there was an incident which made me a little frustrated and not trust this place when the doctor wrote the script for the medications and when we went to get them filled at an outside pharmacy, the dosage that the doctor wrote was incorrect. Dr. Fischer wrote for a 1.5mg dosage when he meant to write 2.5mg dosage. Thankfully, the pharmacy tech at the outside pharmacy recognized this error as they didn't carry 1.5mg tablets for that particular medication, only 1.25mg, 2.5mg and 5mg. The pharmacy tech called the e.d and spoke to Dr. Fischer to gain clarification in which Dr.Fischer confirmed that he meant to prescribe 2.5mg rather than 1.5mg. Learning that Dr. Fischer made this mistake was alarming because I am paying this place for their services and if they are prescribing medication that would potentially save my baby's life then I would hope and actually assume that the doctor would be doing his job correctly because guess what? If it's incorrect, it could have cost my puppers his life. Thank God for the community pharmacy technician catching this error. Otherwise, I am grateful for the medications that were prescribed for my baby as they are helping him but I am not happy with the error that was done by the e.r physician. Maybe they need to give more critical cases to more seasoned veterinarians who have more experience on all forefronts instead of those who just graduated veterinarian school from 2023 and more recently. Allowing more seasoned veterinarians to work on critical cases like my baby's can ensure that our animals are properly taken cared of and the mediations that are prescribed to them are done so accurately. The pharmacy tech who took care of my baby, I forgot her name but she was amazing. She was the one who had told me to check out other places in the community for his medication because you could definitely get it cheaper than what they charge there and I love that. This techs heart was definitely in the right place. The receptionists in the front were decent but at times, it seems like they were more interested in talking to each other instead of taking care of those that were walking in. For those of you who would like to go here, they do have a plethora of services but i would definitely do your research. Again, I am grateful that they were able to take care of my baby but as for follow up care, I think I will be sticking with our normal vet. Please enter this establishment at your own risk and don't say i didn't warn you.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (9 reviews)

    we were trying to help our hamster in need, and the doctor we called told us that she can give us…read moreresources to help our hamster. Great help and thoughts for our hamster! :)

    I came here last night with my very senior dog Sasha, because she'd been having persistent GI…read moreissues that were pretty severe for her. I called ahead of time to check on pricing for the exam, etc., and one of the Vets answered and was so kind and patient while I explained what was going on. She reassured me they would walk me through a treatment plan we could handle after I brought her in. When I got there, I was met with the warmest, kind, helpful energy from every single person who worked there. From the person who did our intake, to the techs who did her initial vitals and administered her IV later on, (and cleaned up her mess on the way out - TY) to the Vet herself, I felt more than comfortable that they had my girls best interest in mind but were also realistic with what I could spend and how far we wanted to go with her care considering that she's 15.5 years old. After the vet examined her, I was sent a quote via email I could approve via my phone, and while I paid cash, they have an instant link you can pay for your services via credit card through email as well, which I found amazingly efficient and made what I was spending and what was included crystal clear so there was no anxiety about hidden costs. (I also found this place to be INCREDIBLY reasonable in their pricing compared to the other Vets I've gone to in the city). Special shoutout to the tech with the amazing mustache and the woman who administered her IV.... He was down on the floor, with my pup's head in his lap, petting her and saying the sweetest, most reassuring things while the other tech also just gave her such praise that we got some little exhausted tail wags out of her during what couldn't have been a comfortable process. It was just what we both needed in that moment, so thank you both so, so much. I was calm but pretty emotional, and I just felt safe coming here and would 100% come here again if needed, and recommend that anyone facing something like this with their fur baby come here too. The entire experience was quick, efficient, and again.... the kindness and genuine love they showed my baby was all I needed to know to feel comforted during a stressful moment. Happy to report the treatment she received has dramatically improved her condition in just a day, so overall it was a 10/10 experience.

    Thrive Pet Healthcare Specialists - Hoffman Estates - storefront

    Thrive Pet Healthcare Specialists - Hoffman Estates

    (32 reviews)

    Staff was very helpful and attentive to my dog and we were seen right away. I'm very happy I…read morebrought my dog here.

    We were referred to Thrive last fall because our golden retriever was building a lot of fluid…read moreprimarily in his abdomen and chest but was active and had no other symptoms. Thrive performed several tests including an echocardiogram and a CT scan. They couldn't find anything, so they concluded he probably had mesothelioma which is fatal. We knew mesothelioma was extremely rare and usually presented with a cough and fatigue. It would have also been especially unusual because he had never been exposed to asbestos. When we said we were confused because he had no cough or other symptoms that would point to that diagnosis, Thrive said that "goldens are like that"--meaning they don't tell us when they're sick. When we asked them what we should do, they told us to "just let him be a dog." The clear message was that he was dying and we should just make the most of our time with him. We then took him back to our regular vet and spent thousands over the next few months trying to treat him based on what Thrive said. When he still didn't start coughing or showing any new symptoms we took him to the University of Wisconsin where they did a repeat echocardiogram and immediately diagnosed him with a fully treatable heart condition. Today he is completely cured. He never had mesothelioma. We came way too close to euthanizing our dog based on what Thrive said. We ultimately spent thousands treating a condition he didn't have and put our beloved dog through so much that wasn't necessary. The right thing for Thrive to do would have been to recommend other places to go for additional diagnostic testing; we certainly would have investigated other options if we thought we had any. We wrote a letter to Thrive recently explaining our disappointment that they didn't find his condition on the echocardiogram and instead defaulted to a fatal rare condition, but their management hasn't responded. Thrive is part of a group of nearly 400 vet clinics owned by a private equity firm. In reading the PE's website content we got the impression that profitability is the priority. Your mileage may vary, but our experience was unnecessarily expensive and very nearly tragic. Had Thrive management bothered to respond they might get another star.

    BluePearl - Northfield

    BluePearl - Northfield

    (233 reviews)

    As a pet parents, we've brought our dogs to BluePearl for emergencies and they've always been…read moretreated with care. Most recently, my oldest had a tumor removed with Dr. Wilson. Dr.Wilson and his surgery team were absolutely wonderful. Everyone was kind, patient, and made sure my dog was comfortable every step of the way. You can tell they really love their jobs. It was very reasonable priced from the consultation, wound care, and follow up appointments; the estimate was as precise as they could have gotten. All that being said, the front desk can come off a little short or rushed, especially if you're not used to their process or what they expect you to know. Once you get passed the learning stage (different than a doctors office for humans) they truly are kind people. Where things fell short for me was with the oncology department. The experience felt impersonal, and the final bill didn't match the original estimated quote despite my dog having the basic surgery with no extra add ins or assistance. Labs were drawn without asking us (charged triple our local vet would have charged) and we were charged for an X-ray that wasn't done, which came across as money-driven, intentional or not. We did get compensated for the X-ray. Overall, I'd definitely recommend BluePearl of Northbrook for emergencies and for the General Surgery department, Dr. Wilson and his team are amazing! I'd look elsewhere for oncology care based on our experience.

    This pet hospital, in my opinion, seems to care more about money than about the well-being of…read moreanimals. I went in for a tumor removal consultation, but the vet who saw my dog was unhelpful and simply repeated information I had already received from my regular veterinarian. Before even discussing treatment options, they insisted on $5,400 worth of tests -- and then informed me that the vet doesn't perform surgery anyway. I ended up paying $240 just to receive an estimate for tests, with no actual help provided. To make matters worse, my dog was bleeding from a skin tag he had scratched. When I asked if they could cauterize or treat it to stop the bleeding, the assistant told me, "We don't do that here," and the vet just applied gauze and pressure -- the same basic care I had already done at home. By the time I got to my car, my dog was bleeding again. I had to take him to another hospital that actually cared enough to help. Sadly, this place showed no compassion or urgency when my pet needed it most.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (20 reviews)

    We have 3 senior cats. On good Friday the female was showing end of life behavior. Our primary vet…read morewas not available. Contacted a few other nonemergency vet options and was not able to get through but reached out to VEG Saturday afternoon. Very helpful on the first phone call, technician was compassionate and put me through to the an Dr on staff and we discussed options. Was sent an easy link to fill out ahead of coming and when we finally did come through the door, the staff was professional, compassionate and understanding. Options were provided at every step with no judgment or pressure. The room we were provided was serene and peaceful. We were allowed plenty of time to process at each step, offered water and accommodations of being present or not for the actual transition. No one wants to ever think of this process for their family member but this staff and facility were incredible during our loss. Highly recommend if you have the unfortunate situation as well.

    On 2/16/26, my German Shepherd was not doing well. I called to set up an emergent appointment with…read morehis vet that he had been going to since he was a puppy, but they would not make time. But I found VEG on google initially and saw that it was close to home. From the moment I called to make sure they could see me and my pup, they were incredibly helpful and kind. I arrived and once I pulled up they had a team out to the front to help my and my pup. They instantly got to work on my dog and I felt their concern and genuine support. I unfortunately did not receive the news I wanted and had to put my dear pup to sleep. The team here were incredibly supportive and caring once I decided to make my pup comfort. They had a beautiful, cozy room for us to say our goodbyes and helped coordinate all things after. I can't speak more highly of this place and everyone here. I would give this place a million stars if I could. Again, I would highly recommend the this location for any and all emergencies.

    Veterinary Emergency Group - emergencypethospital - Updated May 2026

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