Cancel

    Open app

    Search

    VEG ER for Pets

    4.4 (106 reviews)
    Open Open 24 hours

    Services - VEG ER for Pets

    Emergency pet hospital

    VEG ER for Pets Photos

    Recommended Reviews - VEG ER for Pets

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Veterinary emergency group

    100% recommended , Professional caring clean helpful make you feel welcome and everyone is totally involved to care for your pet . Keep up the excellent service .

    Jasmine A.

    I had to bring my dog in over the weekend due to breathing issues. The front desk woman attended me quickly and with such care and compassion. Doctor Eisele and her assistant were so wonderful and kept me updated / explained clearly what they were doing. They gave me a chair to sit next to my baby and I got to see the doctors and staff assist other pets which was also comforting in a way. They were super gentle and sweet with my senior pet and I'm so thankful I was referred here. My baby is alive and doing well thank you Dr Eisele and team!

    Brithany A.

    Super kind and helpful staff! Brought my cat Peter in for a visit and they were very helpful in explaining and answering all my questions and concerns. Very open about pricing, gave us a low and high pricing estimate for specific testings, made us feel very comfortable about whichever route we took. Peter did not want to go back into his cage, so they let us go in a room so he can wander freely :) We came on a Sunday at 10AM and the wait time was not bad, very quick and attentive staff.

    I consented to $700 worth of treatments but VEG surprised me with an extra $400 bill of unnecessary treatment as I walked out the door.
    Sam K.

    My experience here was absolutely wonderful until the last few minutes. VEG really gives the impression that they care a lot about consent and transparency and care for my pet, and they were very gentle and sweet with my dog, but the experience ended up being more like going to a used car dealership. I am aware that emergency veterinary visits are expensive. I budgeted for that and walked into emergency care with the knowledge that it would be expensive. Money was tight for me at the time, but I knew it was important to prioritize my pet. While I was there, the vet and the technicians were great with my dog, who had violently bloody stool. I had a great conversation with the vet, who recommended tests to rule things out. I agreed to them, and they brought out a tablet with a breakdown of services and costs and asked me to consent to the treatment and costs. Yes, it was more than it would be if I had gone to his regular vet, but I was prepared for that because this was an ER. The total was $700 for the visit and the x ray and I was perfectly happy to pay that. I confirmed that on their tablet. After the tests ruled out anything serious, he was cleared to go home. The vet came in and told me they also "gave" him some Cerenia for nausea "just in case" and fluids to make up for dehydration, as well as a probiotic. I had a pack of Cerenia and Forte probiotics at home so I could have given him that on my own, but they had already administered it to him in the other room. I thanked them, took my dog, and headed out. As I was leaving, the receptionist halted me and told me I had to settle the balance. This was confusing to me, because I had already paid for the test and the visit. Turns out, they had added some costs that I had *not* consented to - an extra $400 for the Cerenia, fluids, and probiotic. I could not turn down these costs, because they had already been administered, even though I had these items at home. By the way, 3 Cerenia were less than $20 purchased from my regular vet (who already charges more than online), and VEG charged me $158.32, and 14 priobiotics are less than $10, while VEG charged me $98.95. The fluids were intravenous, but he wasn't even dehydrated and I had pet electrolytes at home as well which had been given to me his vet. And more important than the price is the fact that I hadn't even consented to these items because I had them at home. Later I called VEG and also emailed them, politely expressing how uncomfortable I was with the situation and asked them to review it. They ignored both my messages - there was not even an acknowledgment of my concern. I am giving an extra star because, after all, they did provide needed veterinary care for my pet and were available when we needed them. But I think my experience with their billing practices (as well as their complete contempt when I reached out to them afterwards) has seriously undermined my trust with them. There are only two pet ERs in the city, so they get away with a lot, but I would beware when you walk in because they are extremely dishonest and manipulative about their policies and will take advantage of someone who is worried about their pets welfare.

    A P.

    If I could give VEG 100 stars, I would gladly do so. My Cane Corso stopped eating 2 days before I decided that it was time to take her in for a simple emergency examination. What a place! Due to my pet's often uncomfortable reaction to other dogs, and the hospital's shift change, we were placed in a private waiting room where we were attended by the nurse/caretaker until the doctor was able to come speak with us. What can I say about Dr. Roundy?? After feeling my baby's belly, she immediately rolled the ultrasound machine into the room so as to not disturb our Duchess too much. Dr. Roundy, with the utmost gentleness and compassion, shared the grim news. A tumor in the spleen and intestines. We had to make a tough decision that no one expected that day. My Duchess pranced in like a majestic black stallion, and by the time she realized that she needn't keep up appearances any longer we were placed in a candle lit room, with a soft dog bed and an immaculate fuzzy blanket to keep her comfortable. (We were even offered a jar of Hershey's kisses.) You could see the (large) staff's faces expressing sadness and some shock for this unexpected outcome. No one saw this coming upon our arrival. Least of all me. We were encouraged to take our time with her and were given a small remote control pad to ring for when we felt ready. I was allowed to lie beside her. I took her into my arms and held her head near my heart and the propofol was gently administered for what was to come next. Why am I sharing this story? Because I want VEG and it's wonderful staff to know of their valuable kindness and professionalism during a very difficult time there and for you the reader to know that there is no better place in Illinois that will care for your pet. I hope that you never have to do something this, but if you do...the Veterinary Emergency Group is second to none. My Duchess felt their love, even if only if only for a few brief hours before leaving me forever. Thank you everyone for being there. P.S. The cost was surprisingly affordable even with a private cremation.

    Really nice facilities
    Tarra T.

    Sadly, we are back for a second time in a few months - this time due to a big dog attacking our little pup. The first time we brought our pup in was for some pain he was dealing with. And my husband was so complimentary of how kind the staff was and how efficient the process was when they returned home. They examined our pup and then gave us a quick review and cost estimate of the recommendation medical treatment before proceeding with care. This time, I experienced the same kind and efficient care and it put my heart at ease after a pretty traumatic event. The facilities are clean and up to date, and the staff are really responsive, comforting and knowledgeable. Thankful this place is here! We live in Kenwood/Hyde Park area and it's nice to not have to go way north for an emergency visit when our neighborhood Vet isn't open or available.

    Post-op
    Jocelynn K.

    Dr. Eisele and the night team from 5/1-5/2 were exceptionally wonderful. We brought our dog in around 10:00 PM and she ended up needing an emergent procedure. Despite the circumstances we felt comfortable and at ease the entire time. The care my dog received was phenomenal and we are so glad this facility is in our neighborhood. I was able to stay by my dogs side the entire time minus the actual procedure but was still able to view the surgery from a window. Dr. Eisele even provided me with a chair that was tall enough to see through the window. We were initially told our dog might have to stay for 48 hrs after surgery but luckily her total stay was about 14 hours. However, had she needed to stay that long we would've been able to come and go no matter the time and be with our dog. They even said there was a room available for us to sleep in comfortably with our dog if needed. When it came to payment, they require money down but they were able to work with us and offer flexibility with the money we put down. Luckily we do have insurance so that played a part in the finances. After our regular vet received the records from VEG (super promptly) we were told by our regular vet that they wouldn't have been able to provide the same level of service as VEG due to limitations of the regular vet facility so it was a good thing we went to see VEG. Again we are so grateful to this team and for making a potentially traumatic experience into a manageable and comforting one. Our pup has been recovering phenomenally and although we thoroughly enjoyed the services provided we hope to never be back ;) (Also while we were waiting we witnessed two owners having to say goodbye to their babies and the empathy and kindness shown by the staff was felt as a bystander)

    See all

    11 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 5

    3 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    2 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P P.
    10
    61
    81

    10 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of C T.
    0
    55
    24

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    thank you for your help my dog is getting better he had a ear infection and vestibular condition and we were clue less we are so thankful.

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 13
    Thanks 0
    Love this 0
    Oh no 1
    Photo of A P.
    1
    43
    1

    3 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 3

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Evelyn L.
    17
    70
    39

    3 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Very kind and professional. They were so amazing with my baby and truly caring and knowledgeable.

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of ppat
    0
    3
    0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    VEG ER for Pets Reviews in Other Languages

    Ask the Community - VEG ER for Pets

    Review Highlights - VEG ER for Pets

    Hello World I would like to let you know of a wonderful place for your pets Veterinary Emergency Group at 1114 S.

    Mentioned in 7 reviews

    Read more highlights

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (189 reviews)

    Near North Side

    Taking a pet to the emergency vet is always scary but when it's a 10 week old puppy, it's just a…read morebit scarier. Brought in my puppy on Friday, December 12th, at 5:30pm after my regular vet told me "Yeah, we close here soon so we can't help you". I called ahead and the receptionist was very helpful. She even made sure I knew where to park so I don't have to stress over this. When I got to the clinic they told me right away to bring my puppy in the treatment room. Vet Tech Stacey, Dr. Mettenburg and Dr. Rushing took exceptional care of the puppy (and me). I was so baffled I could stay with him the entire time. After 3 long hours we were ready to go home and Fletch is going to be a-okay. While I wish I had met this amazing team under different circumstances, I am thankful I trusted my gut and went to this ER. Highly recommend VEG Lincoln Park.

    Avoid this place like the plague!!! Brought my dog her at 9:00 pm on a week night for a cut in her…read morepaw with a visibly cut tendon. The ER vet spent less than 5 minutes looking at my dog, admitted he was not a certified surgeon, and told me he could stitch up the wound but wouldn't likely be able to reattach the tendon. Since my dog was bearing weight on the paw, it would "probably" heal okay. Had me wait in the waiting room for a "treatment plan". They texted me a treatment plan of $1500 to do the stitches! I refused and told them I'd be going to my regular vet the next morning instead. They still charged me $200 for the "evaluation" they spent less than 5 minutes on. What a rip off!!!! I asked for a discount since the evaluation was so brief and they refused.

    MedVet Chicago

    MedVet Chicago

    (965 reviews)

    Avondale

    I first visited Medvet 10 years ago when my now 10.5 year old French bulldog consumed grapes during…read morea walk. He was hospitalized for a week, which was absolutely terrifying for this new dog owner, but the staff was very kind and patient, regularly assuring me everything was going to be okay. He left the hospital with no permanent kidney damage thanks to their excellent medical care. I visited Medvet with the same pup again about six years ago for an oncologist consultation following two surgeries removing a total of four mast cell tumors. The oncologist was so knowledgeable and compassionate during the initial consultation that I was finally able to relax a bit despite not yet knowing if the cancer has metastasized. After an ultrasound and some bloodwork, he was able to give us the great news - the cancer had not metastasized. My pup has not had any health issues since. Two weeks ago, I rushed my 16.5 year old Bengal cat, Stevie, to Medvet after she suffered what appeared to be a stroke. Her health had been declining over the past year (zero health concerns prior). Our regular vet was concerned she might have cancer after reviewing bloodwork results six months ago, but since I refused to put a 16 year old cat through chemo or radiation, we decided to monitor the situation. The results of the bloodwork at Medvet ruled out every easily treatable illness... cancer likely caused the neuro issue. I'd never had to make the hard decision to compassionately end a fur baby's life, but I believed in my heart it was the best thing for her. And minutes later I questioned my decision... I probably spent an hour going back and forth while sobbing uncontrollably, and the amazing team at medvet counseled me through it all. Ultimately, they made me feel comfortable about my decision to let Stevie go with dignity. Since her passing, I've received multiple cards from the staff at Medvet. Their team truly cares about every patient AND owner. Their compassion and kindness is second to none.

    less than one for the internal medicine department! They killed my dog within a week and half of…read moregoing there for help! When I called to cancel his appointment and the reason they hung up!

    Sploot Veterinary Care - Roscoe Village - Gigi ruling from above

    Sploot Veterinary Care - Roscoe Village

    (25 reviews)

    North Center

    I had such a wonderful experience at Sploot. From the moment we walked in, it was clear that…read moreeveryone there genuinely loves animals. That kind of energy is comforting when you're trying to make the best decisions for your pet. What stood out most was how thoughtful, transparent, and judgment‑free the entire team was. They took the time to understand my lifestyle, what was realistic for me, and what would truly benefit my pet. They explained everything clearly and helped me feel informed rather than overwhelmed. There was never any pressure or sense of being upsold. They broke down what needed attention right away, what was ideal, and what was simply recommended. That level of clarity made it so much easier to prioritize. They even offered cost‑effective options--like sending me home with a short supply of medication now, but talking through more affordable long‑term options if the treatment needed to continue. It was obvious their priority was my pet's well‑being, not pushing products or services. The accessibility of their care model is unmatched. They have price for service options as well as membership plans. They walked me through the membership options with complete neutrality, outlining the pros and cons in a way that felt genuinely helpful. I ultimately decided not to pursue the membership and they were completely supportive. In fact, they helped me assess my dog's needs and what I typically spend, and agreed the membership might be more than I actually needed. That honesty meant a lot. One thing I've never seen at a vet--or any health‑related service--is the level of financial transparency they provided. Before anything was done, they showed me an itemized, step‑by‑step breakdown of every charge, what it covered, and why it was recommended. Seeing everything upfront made me feel respected and in control, not surprised or pressured. I left feeling supported, informed, and confident in the decisions I made for my pet. Sploot provided the kind of care that makes you feel like both you and your animal truly matter. I'm so grateful for their compassion, transparency, and integrity, and I highly recommend them to anyone looking for a vet.

    https://www.youtube.com/@karinatube9…read more Please promote adoption of homeless cats :) All cats in my channel have been homeless on the streets and then given a forever home. So smart and loving and funny. Loving staff from nurses (Klara) to techs to the veterinarian doc (Dr Than). Klara and Dr Than were very kind and gentle and knowledgeable and patient giving Hercules love and treats all the way. Giselle at the front was also very sweet greeting us and getting us in and out. Free easy parking in Roscoe Village. Nice educational info on the walls for signs of poop issues or what foods are toxic for cats and dogs. Freebies given like bandanas, treats, toys, magnets of info. It's $99 for an exam and they require you to book with your credit card when you make the appt as a deposit. The facility is clean. The doctors do a thorough job here and I appreciate that. They will explain potential costs upfront before doing anything. And at the end he also got a goodie bag with toys and a magnet about cat food safety!

    Animal Care and Control

    Animal Care and Control

    (132 reviews)

    This is a tough place to review since it's not a "typical" service, but I really admire the work…read moreCACC does despite being overcrowded and stretched thin. They're doing their best for the animals, and I hope sharing my experience helps anyone considering adopting. We ended up with the sweetest little cat that we absolutely love! We first visited on a Thursday around 4 pm. After waiting about 10 minutes, we filled out a form about what kind of pet we were looking for. About 25 minutes later, a volunteer walked us through the facility. It's clear they're over capacity, there were animals even in the hallways and in the cat rooms the cats are kept in wall cages. You don't get much time to interact, so it's tricky to gauge temperament. We chose a cat we thought seemed sweet. She still needed to be spayed and microchipped, so we couldn't take her home that day. They couldn't give a clear timeline, but by Monday we got the call that her surgery was done. We picked her up Tuesday, which took about an hour of waiting. Adoption fees were completely waived (normally $65, which is already very reasonable), and the cost of her surgery and microchip were covered. Once home, she did come down with a URI, so we had to visit the vet and get her some meds, but she's doing well now. Overall, CACC is a great place to adopt from if you're patient and want to give an animal a second chance. The process isn't super streamlined, but the staff and volunteers clearly care, and you'll be helping an animal in need

    While staying with a relative on the south side, my daughter and I encountered a very friendly,…read moreferal cat, who we fed regularly. Whenever we opened the back door to let our dog out, she would run in to the enclosed porch to look for a dark place to chill. We would escort her out and she would always come back. The next week we noticed whenever we let our dog out, she would always run under the house. One morning when my daughter was out back with our dog, she excitedly came back in and said there were 6 kittens under the house. Ahhhhh!!!! We took care of them for a couple of weeks but knew we couldn't keep them. I found a PAWS location but was referred to animal care and control. When I got there, there were a few people in line. A very brusque and unfriendly security guard immediately took my id and handed me a form to fill out. The wait was long and people had questions for the guard who was behind a locked door, but she quickly and rudely blew them off . This made everyone very angry and uncomfortable. I was told it was a "no kill" facility, but once I got inside, I became uncomfortable. Staff was very no-nonsense and there was a dude in a hazmat suit walking around pushing what looked like a laundry cart. What did that mean? I really don't know. They took the cats, gave them a couple of shots and put them in a cardboard box and sent me on my way. I left feeling kind of sad. And when I talked to a friend later, she informed me they were a "high kill" shelter and when I told her one of the staff members said it was "no kill" she laughed at me. I don't know.

    VEG ER for Pets - emergencypethospital - Updated May 2026

    Loading...
    Loading...
    Loading...