Very kind and compassionate staff. I had to take my 11-month old cat in last night for what I thought was a UTI. Turned out he had a blockage. They referred me to an emergency vet nearby (where my baby is currently being treated), and they didn't even charge me, since all they did was palpate his bladder. They were able to collect a little bit of urine, and gave it to me for the ER vet. We were in and out quickly, and the ER vet they recommended was absolutely wonderful. I was so scared and worried, and they were so professional and caring. They answered all of my questions, and even contacted the ER to let them know we were coming, so intake at the ER was immediate and smooth as can be. I felt so respected and taken care of during a very scary experience, and the love and care they show to their patients is obvious. I couldn't have asked for a better experience during a very stressful time. read more

Scout Veterinary Urgent Care has been a life saver for a really anxious dog mom like myself. I have brought my dog in twice this year for minor issues and they have been kind, helpful, friendly, patient and informative! Shantel, Britt and the rest of the team are so wonderful at what they do! Thank you for your kindness! read more

Scout Veterinary Urgent Care - Veterinarians Near Me - Chicago, Illinois

I write this message to sincerely thank Dr. Alicea Klemas for the superior care that she provided to my little Merrigold on 12 July. After two years of recurring ear infections and unsatisfactory results after many vet visits, I am happy to announce that the problem is finally solved. Dr. Klemas was the first vet in a long list to recommend the TrizUltra+Keto and an additional 7 days to the Mometamax on top of what other vets recommended. And she didn't do the sweet song and dance that most Chicago recently-out-of-veterinary-school vets offer. These young vets are the norm in Chicago. Dr. Klemas is clearly seasoned. She stormed into the room and grabbed Merrigold for the back room procedures. And when I objected to the pain medication, she set me straight. No other vet has done this before, rather letting me lead the conversation. She was in control and prescribed the solution that Merrigold (and I) needed. Her ears are so beautifully white and divine, and there's no more scratching or irritation. I am beyond grateful. Furthermore, Fran is GLORIOUS! The face, heart, and soul of Scout Lincoln Park. Thank you with all of my heart for superior service. read more

So thankful for this place! My dog, Bonnie, got into some mulch or sticks. She started vomiting Saturday evening (mostly wood fragments), the 3 more times Easter Sunday. She was lethargic and clearly needed help. I called Blue Perl because that is what my vet recommends. OMG the exam alone is $240! The person there recommended "a place in Skokie. by Old Orchard mall." I luckily found Scout Animal hospital. First off, the place is spotless and state of the art. The girl at the front desk, technician, and vet were all kind (they clearly really care) and knowledgeable. Bonnie was examined and they presented different treatment plans with detailed explanations. I am happy to report that their treatment was successful! I am back home with my girl, without feeling like I was financially poached by the animal hospital. read more

Older cat was very sick. The care here was good and caring. Clear explanation of situation.

I highly recommend Scout Animal Hospital. After a bad experience with my previous vet, I called Scout because my dog was experiencing ongoing GI issues. They were able to see her immediately and quickly recognized that something was seriously wrong. They promptly transferred her to another hospital that could handle more specialized GI care. Sadly, after about three weeks of trying to diagnose and treat her condition, she stopped eating. When we had done everything possible, we brought her back to Scout to be put to sleep. As anyone who has been through this knows, it was an unimaginably painful experience. The staff and doctors at Scout were incredibly kind and compassionate throughout the process. While we miss our dog terribly, we are deeply grateful for the care and support they provided to both us and our beloved dog. read more

Scout Veterinary Urgent Care - Veterinarians Near Me - Chicago, Illinois

So they saw my sick babybat cat immediately. That's five stars! Even though I know it's because they just opened and they don't have that many patients yet, it was still very appreciated. The initial bill was my rent. I'm poor right now, and I think when they could see that, they were able to help me dissect the bill into Let's Definitely Do This, vs Let's See What The First Tests Say. That helped reduce my bill into 2010 rent. Also my kitten is alive and well after getting some fluids and medicine to make him feel better. He really just made himself sick cuz he's so emo and goth. Like, I'm going on hunger strike cuz you don't love me right. But then suddenly bam! Really on deaths door, cuz you're a cat! You have to eat. Anyways if you have a very sick scary pet, Scout has you covered. It's urgent care, and urgent care prices so bring your credit card! They are also really great with the furry guys here. read more

Scout Veterinary Urgent Care - Veterinarians Near Me - Chicago, Illinois

They were very efficient in an emergency to diagnose my dog, and were super caring with her. Knowing that it's an urgent care, costs may be high, but they are upfront about any costs and testing and then encourage follow-up with your own vet. read more

I discovered Scout this weekend when my cat Big had a situation that required urgent care that was not a full emergency. My regular vet could not see him until 4 pm and highly recommended going to Scout if they had something earlier. I could not be more happy with the result - and neither could Big. All Chicago pet owners should know that there now exists an option between regular vet care and full-on (and super pricey) emergency veterinary care. They worked with my regular vet, who sent my records over before I got to my appointment. Briana and Dr. Hill were friendly, knowledgeable, and reassuring - in fact, for anyone who arrives a little stressed out (and with an unhappy pup or cat) the entire environment is immediately calming. I did not learn the name of the kind woman at the front desk, but she was great too. I got checked in, sat in a very comfy room, Briana came in to take preliminary questions, Dr. Hill came in and did an exam & very soon I had her recommendations and an estimate. For many pet owners the cost of urgent/emergency vet care can be the most stressful thing about it. I found the initial estimate to be about what I expected, and was happily surprised when the final cost was a bit less, and none of the suggested treatments seemed unreasonable to me. So, an unexpected cost, but well worth it given the circumstances, professionalism, and quality of care provided. I'd highly recommend Scout to anyone needing a quick appointment for urgent veterinary care. read more

We took our 8 week old puppy to Scout on a Saturday at 5:30pm after he unexpectedly became very sick. They originally scheduled an appointment for us to be seen at 7pm, but they decided to treat our puppy immediately after seeing how sick he was. The care that Dr. Monick and the nurse (I can't remember her name but she was the BEST) showed toward our puppy made a terrible experience as good as it could have possibly been. They handled our puppy gently and with care. After learning that our puppy had Parvo, Dr. Monick reached out to an emergency vet hospital directly, confirmed that they had a bed available, and gave us exact instructions for what we needed to do next, and what the cost breakdown looked like. I can't recommend Scout enough and truly believe that the quick action of the Scout staff is the reason my puppy was able to recover from Parvo. read more

Dr. Hill and the team at Scout- Lincoln Park are absolutely amazing! We took our elderly cat for limping and pain issues and were brought in to see the doctor and assistant immediately. Our options were clearly laid out and we were able to candidly discuss pricing and options. Our kitty was safely treated and the staff was so kind and helpful. They even took the cutest picture of her and helped us to laugh on what had been a stressful and confusing evening! I can't thank everyone enough to helping to take care of our little lady. read more

Had a lovely experience with the staff here during an urgent care visit. The whole process from start to finish was very smooth - online booking with same day care and you pay in the room at the end of the visit. Simple, easy with very knowledgeable and friendly staff. Got the meds I needed quickly and my kitty was super comfortable in the room and with the staff. Highly recommend! read more

We brought our elderly cat here and sadly had to put her down. The staff and doctor were phenomenal. Patient, detailed with the process, and understanding. They made us feel at home, thank you. Highly recommend Scout. read more

Every single person who works here is so accommodating and welcoming. From the front desk receptionist who let us in a room early, to the nurse that took care of our sick puppy, I couldn't recommend coming here more. They were able to take us in when our primary vet was not, and I'm so grateful for the team at Scout!! Also, a special thank you to Dr Hill who was super helpful and kind!! read more

Honestly I wish I could bring my cat for regular visits here best care we've gotten for our cat

I've been to this clinic twice with my cat, Olive. Once for a potential worm issue, and again today for a case of pink eye. The staff here is warm, kind, and informative. The only thing that I would change is that I wish they offered wellness so they could be my primary veterinarian! Love this place. Absolutely recommend for pet urgent care. read more

Scout Veterinary Urgent Care - Veterinarians Near Me - Chicago, Illinois

Unfortunately had to take a dear friend to help his sweet dog over the Rainbow Bridge. I have never witnessed such compassionate care from any provider through the sad but necessary process. I may switch my own pet's regular care as a result. More stars if they were available. read more

We are repeat clients of Scout's for many reasons. I recommend Scout Veterinary Care if you need help. Today, we visited because I realized I screwed up my dogs monthly medication. I was up all night worrying about it. I emailed Scout and they called in the morning and got us in right away to do bloodwork. They rewarded my dog with a nice treat and lots of pets. The staff is always SO friendly. While I was in the exam room waiting for the Doc, they texted me a price quote for the services, which I approved/gave consent to before they took my dog back. I appreciated a cost estimate upfront. Nothing worse than waiting to check out at the end of an appointment, wondering how much it'll cost/how much damage you did. Lastly, I like how this place is always clean and has nice decor. We were in "Clementine's" Exam Room this time!! (See pic). We love Scout!! read more

See all

This is the first location in the state, wow! This is in Lincoln Commons which has been on fire with newly opened businesses within the last year. The staff and service is great. read more

See all

I only went here once and it was under terrible circumstances. Our cat had some kind of event at home two weeks ago -- probably a stroke. I called our regular vet and they couldn't see him that day, but recommended Scout. The doctors and staff there couldn't have been more compassionate and kind, even though their examination showed there probably wasn't much to be done for our boy. They went through the options for further testing, but gently let us know that it was unlikely to change the outcome. We decided to take him home and call for Lap of Love to come the next day. Scout sent him home with a toy and treats in a little bag. He died during the night before his euthanasia appointment the next day (we wanted to bring him home to die). Scout checked in the next day and upon hearing that he had died, they not only sent a lovely card, but also had a succulent (nontoxic!) plant delivered to us. Completely unexpected but so appreciated. By comparison, our own vet never expressed a word of condolence. read more

Dr. Simpson and team saved my trip. I realized when I dropped my baby off at the kennel that one of his vaccines expired a week ago. Dr. Simpson squeezed him last minute to save the day. The staff and doctor were amazing. I'd highly recommend the clinic if you are looking for a vet in Lincoln Park. read more

Scout Veterinary Urgent Care - Smokey L - Veterinarians Near Me - Chicago, Illinois

I was referred to Scout on a day I could not get in to see my regular vet. My 100lb Dogo Argentino had ripped his toe nail badly. It didn't merit an ER visit, but I didn't want to wait either. The staff handled him with warm professionalism, took care of him the same day, and even coached me to get one medication from the human pharmacy so it was cheaper (my first emergency with this pet. They kindly followed up a few days later to check on him, which happened to be a Sunday. I absolutely recommend this practice, and hope they keep running their office so mild emergency walk-ins can seek care for pets when primary care vets are booked. read more

Had an amazing experience at Scout Urgent Care in Lincoln Park with Dr. Simpson. As a French Bulldog owner, I've been to plenty of vets across Chicago and Scout truly stands out. They're everything you want in an urgent care--kind, compassionate, knowledgeable, patient--I could go on. Big thanks to Dr. Simpson for taking such great care of my dog. Hopefully, we won't need to come back any time soon, but if we do, I know we'll be in the best hands. read more

Excellent ! My cat has been sick for a while , and I have done everything to keep her alive and comfortable. This past week, she begun declining rapidly and I called my regular vet to come and performe in home euthanazia. She was squeduled for tomorrow, but this morning she begun showing severe discomfort, and after a couple of hours I decided it was time to assist her in her passage. I called several places and finally Scout was available and made the process very easy. They were compassionate, professional and the place was very tranquil. My beloved cat was treated with respect and I could not be happier with their handling. I have owed and operated a dog and cat store in Chicago for over 30 years and I'm happy to have find out about Scout; I will be recommending it to my clients. Thank you for assisting me during such a difficult time. read more

Dr. Simpson and the rest of the staff were so kind and helpful. It was obvious that they all truly care about our pets and doing what is best for them. read more

Able to see me day of with an emergency. Highly recommended by every vet closer to my house that couldn't or wouldn't fit me in. Great staff that cares and wonderful human beings all around. Highly recommended. Pro tip- they have a nearby parking lot and validate. read more

Highly recommend! Everyone is extremely kind, gentle, and thoughtful. They are efficient and they make going to the vet as positive of an experience as possible. The facility is also beautiful inside. read more

I have been bringing my puppy to Scout for any urgent care needs since they opened and cannot say enough things about how great they are. When we had a swallowed scrunchie incident, they told me to come by immediately despite having no appointments and with their fast help we got it right out! You can tell everyone that works there absolutely cares for your animal and I would trust them with anything my pup needs. Love from Hugo! read more

We brought our pup here when he was having a bad case of diarrhea. Our vet was awesome. She really took to listen to us and patiently explained to us her thinking and answered our many questions. Would definitely recommend. read more

Our 20 month old Cockapoo was struggling with pain in his ears and our regular vet couldn't get to us for over a week. So we reached out to Scout. Our whole experience was more than we could ask for. When you puppy is sick everything seems extra stressful. The team at Scout was professional and comforting which was so helpful for us. Their compassion and human touch put us at ease and allowed for Reece (our pup) to relax. From beginning to end our experience at Scout was amazing! Scout will be our choice for all our pet needs!!! read more

Scout Veterinary Urgent Care - Veterinarians Near Me - Chicago, Illinois

My dear elderly cat declined very quickly, I have an insane career, and I was able to get an appt at Scout very promptly. I was reading about what might be going on with my cat in his last days, so I was prepared for potentially putting him down. The vet said his prognosis was very poor and so I decided to put him down. The entire process was explained to me very well, was done in a compassionate manner, and given the situation, it was the best a pet and a pet owner can ask for. Scout even sent me a sweet fern from one of my favorite plant stores in my neighborhood with a kind note. Thanks for making a difficult situation go as smoothly and compassionately as possible. read more

I can't recommend this place more! Dr. Monick and Dr. Simpson are wonderful. My dog had been to his primary vet twice in 2 weeks, with no answers to his issues, when we ended up at scout with an emergency eye situation. Dr. Simpson was working that night and new almost immediately what was wrong with my pup. Tests confirmed Lymphoma. It has been devastating but everyone at Scout has been so good with my pup and the compassion they've shown for me was above and beyond. My ONLY complaint is that this isn't a regular primary vets office! Hours excellent. Fees very reasonable. read more

First time taking my cat here. Every other place was booked but Scout fit me in the same day. Prices I believe are comparable and they are not pushy in getting other things added to the bill. Great experience. I definitely recommend it. read more

Could not have asked for a bigger blessing. Everyone was absolutely wonderful and caring. Highly recommend if you love your pets as much as me! read more

I was given an appt time for later that same day so I didn't have to wait in a waiting room. Very helpful for me as I would have been hard on me to wait a while. Parking was in a lot with their stamp, which turned out to be free. Lot is about a block from the entrance. Street parking looked difficult so I opted for the lot. I'm glad I did, as it was easy. I walked in and they put us in a private room right away which was great. The wait was reasonable, no lnger than 10 minutes before she was taken care of. Super with my dog. I felt very comfortable with them handling her :) Very nice & knowledgeable staff, trustworthy & compassionate. Also, very accommodating by offering both a lower vs a higher cost option to choose from, without judgement. I appreciated this very much. I am very happy with everything. Thank you so much! read more

My dog was seen same day. He had a ..what turned out to be a bleeding cyst. We were treated with a great deal of professionalism. Excellent medical care. Efficient but friendly staff. Would recommend 100% read more

Really appreciate this model of care. Reasonable prices if you need a last minute visit but it isn't urgent enough for a hospital.

Dr Monick was the best. She took lots of time to discuss our dog's issues and all the alternatives. She was sensitive to our needs and gave us a lot of time. She made calls for us and really presented all of our options to us in an honest fashion. She has a wealth of experience and I would not hesitate to recommend her and her staff. read more

My dog needed to be seen urgently and her primary vet referred me to Scout. They were amazing! I called and was able to make an appointment for that day, only an hour later. There was no wait when I got there, and my dog was seen right away. They were super friendly & professional. The office was clean. Reasonable pricing as well. If you ever need to take your pet to urgent care, definitely bring them here. read more