April is a fantastic groomer, she is very kind and gentle with dogs, and always take her time.

She is the best!!! Barney our sheepadoodle jumps right up on her table as he loves her! Great grooming and she is a wonderful person. The dogs play all day read more

Brought my Bernedoodle here for his very first grooming session when he turned 6 months old after receiving a recommendation from another Bernedoodle's mom about what a wonderful job April and her team do! Made an appointment a few days out and was able to drop him off super easily! When we went, there were a handful of other dogs there, so he had plenty of dogs to play with while getting comfortable with the facilities. Christine said that he'd probably be ready in about four hours, which was wonderful - gave me so much time to be productive at home without my furry monster!! We received a call that he was ready, and when we went to pick him up, he was almost unrecognizable! He was trimmed BEAUTIFULLY! He came by to say hello and went right back to playing with his friends. He didn't want to leave. He came home looking and smelling so fresh, and exhausted by the play time - all REALLY good things!! This will definitely be a monthly grooming appointment for us because George really loved his experience! read more

April at the Ritz - George looking wonderful!! @George_Bernedude on Insta - Pet Groomers Near Me - Chicago, Illinois

Love this place! I brought my dog, Max, here today, and he looks great. The service was fantastic, and Max was super happy to be here. It's not often dogs actually enjoy getting groomed. April is great with them and has them all wiggling and wagging their tales! Highly recommend this place! read more

Our first experience with April was amazing! She took our 8yo shelter dog from drag to FAB!! I loved that she allowed the dogs to be out of their crates and socialize with the other pups. Our Flanders was very anxious when we dropped him off, but April greeted him with pats and treats and he soon opened up and enjoyed his time! And the haircut is flawless, he smells amazing, and the price was very reasonable. We 100% will be coming back! Thanks April! read more

April at the Ritz - Pet Groomers Near Me - Chicago, Illinois

I was very upset at the way April+team handled my maltipoo's haircut. I do admit he did have some tangles and matted hair. April decided to shave the matted hair off, which is fine and all but also gave him razor burns cause the blade got too hot. Bear acted timid and weird for a week and refused to leave the room/apartment. She refused to admit there were any issues and blamed me when this was all her doing. Really disappointed and won't be back. read more

April's the ritz is great the place its not fancy and not much to look at. But April genuinely seems to love dogs and I have a very anxious rescue bichon. He has separation anxiety and get very stressed when I leave him at the groomer I have been taking him to pocket puppies And I notice a complete difference in how he acts when I pick him up from Aprils he doesn't seem stressed out or nervous. April let the dogs run around and it seems more like a doggie day care than a groomer. April also is very skilled and knows how to groom bichons, Mini poodles and golden doodles. read more

April at the Ritz - Freshly groomed - Pet Groomers Near Me - Chicago, Illinois

Our pup is gorgeous and April is a pro. Friendly, dog-loving spot with expert grooming at a great price. read more

April at the Ritz - Wilbur - Pet Groomers Near Me - Chicago, Illinois

April has been taking care of my two Papillons for four years now and I love her and so do Atty and Rudy. They are happy when they are picked up and always look adorable. I highly recommend her. read more

April is wonderful! I've been bringing my dog here for over a year now and she's done an amazing job with him every time. I often opt for the works and have everything done for my dog (grooming, to trimming nails, teeth cleaning, and a shower). A bonus tip: April also does dog sitting! Not officially, but if you have a busy day ahead, you can drop off your fury companion early in the morning and pick em up later in the day when you're free. On top of the grooming, your dog also gets the socialization they need from other pups! There are usually a handful of dogs during each visit and you're able to watch them play and run around. But wait, there's more! At the end of the day, not only is your dog fresh and clean, they're most likely exhausted from all the play time. Once you're home, chances are your doggo is going to get some much needed rest. Meanwhile you can just relax after your long day knowing your dog is freshly groomed. Many thanks to April and her help. She's so caring and goes above and beyond to ensure you get the service you need. 10/10 would recommend! Pro tip: Be sure to call ahead for an appointment. If you're going to leave your dog for an extended period of time, feel free to leave them a snack or two for April to give them throughout the day -- they'll need it after the PT. read more

April does a great job taking care of my Pomeranian and Coco actually enjoys her visit as opposed to my past interactions with other groomers. I would definitely recommend. read more

April at the Ritz - Pet Groomers Near Me - Chicago, Illinois

I bring my dogs on a regular basis for grooming to April. She does an amazing job with my dogs and always shows how much she cares about them. I highly recommend her for grooming services! read more

Would give April 10 stars if there was an option. I have been taking my dog to her for the past four years and she is absolutely the best groomer in the world. April loves all animals and treats them with the upmost care. My dog loves visiting her and always comes home as happy as can be looking so handsome. We have tried other groomers in the past and our pup came home with razor burn, bad hair cuts or stressed from being placed in a crate. April hand drys all her dogs so no locking them in a crate with a dryer pipe stuck into the cage causing disco and trauma. Our pup has a chicken ally and she is always mindful of that. I truly can't say enough good things about her abs how caring she is with all pets that visit. I have spent a lot of time in and out of the shop and have whittnesed her love and care fist hand. read more

Super nice and great at grooming! Feel comfortable leaving my dog with her and she gives him treats!

my dog is a 6 month old puppy and i waited for her hair to be long enough so she could get a proper standard schnauzer grooming and cut with the signature breed look. april and or her daughter should be arrested for assaulting my dog with their clippers and scissors! i called april and told her if she had experience grooming a standard schnauzer, she said yes. this turned out to be a complete lie! i came in the same day as she told me she could fit my dog in. i dropped her off (dog) and about an hour later they called me and told me she was ready. when i picked her up her hair length on the body was exactly the same (they didn't cut), her mustache, eyebrows and beard (which is the signature look of the standard schnauzer ) was butchered! they did a complete hack job! they cut her mustache too short and uneven, eyebrows completely uneven and too short, and her beard completely off underneath her chin (not how a standard schnauzer is suppose to be properly groomed and cut). they forgot to cut her nails and i had to return after i left. i returned, then she cut them in such a hurry (because we were the last customers) she missed cutting one. i was planning on taking some pictures in her puppy stage properly groomed and cut. now that is ruined! by the time her hair grows out to become even she will be much bigger. you better believe i'm going to go do some investigation and see if they have a proper license for this industry, insurance and business license! read more

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April was especially nice and groomed my pet really well, especially for the first time. When I left he was a nervous wreck and when I came back he was dancing and wagging his tail in enjoyment along with the other dogs. The shop is quaint and they seem to care for the dogs well. I will certainly be back, as I have already booked a follow up appointment. If you are looking, this place is great. read more

I have had my two dogs groomed by April for nearly 20 years. (Yes, one passed on during that time so now I have a younger one!) April is the best dog groomer ever. My dogs are always happy and excited to go there -- a real testament to the happy atmosphere! And they always look beautiful and perfect when I pick them up! April is gentle with my old guy, and she got my puppy off to a good start. She is a true artist Last week I met a woman walking her poodle and complimented her dog's grooming. Sure thing -- she said April did it! You can always tell! I highly recommend April -- but do book in advance as she usually has a full schedule. You take my "money advice", so please take my dog grooming advice! Terry Savage www.TerrySavage.com read more

April does a fantastic job with my dog. He is always nervous going there, which I'm sure makes him a challenging customer, but leaves looking very handsome and happy, having a day of play with the other dogs in the shop. The only reason I gave 4/5 and not a full 5 stars is that I recommend being very patient if you're a Type-A person like me! Due to the number of dogs in the shop, pick-up and drop-off can be sort of hectic. Also, on two separate occasions has the staff just not been there for my appointment. Meaning, I arrived on time, but the door was locked and all lights were off. I waited for a half hour before giving up. Yet, I keep coming back because of the convenience, price, and quality of the cut! Ultimately very thankful for April and her team! read more

April is the Best in dog grooming! Our Goldendoodle "Tiger " loved going there! She treats the dogs as very special and we trusted her with our pup. read more

April at the Ritz - April at the Ritz - Pet Groomers Near Me - Chicago, Illinois

Our pooch Bailey loves going. She gets to socialize with the other dogs while waiting her turn. The next time we walked by, Bailey kept pulling to the entrance of April's - she wanted back in! Must love this place / they have all be best treat-os read more

April and her daughter do a wonderful job. We've been taking our 160lb leonberger for about a year now. Our dog, George, always comes back looking and smelling perfect! read more

I love April and the Ritz. They do an amazing job and she's the dog whisperer. My dog Henry is absolutely loves april and is delighted to go there. He is beside himself with JOY when he arrives and he does not want to leave when it's time to go. Instead of shoving everyone in a cage, she allows the dogs that get along to roam free and others can choose to go in cages. It's the best place and we have taken henry there since he was little. Rather than rushing through, she takes her time with each dog. I would rather wait a little extra and have my dog happy and look perfectly groomed. Well done april read more

I have been taking my two Shi Tzus to April their entire lives (one is 12, the other 10). She is fantastic. My littlest gets anxious on the street and barks at other dogs, but when he goes to April, he's calm and plays with the other dogs, tag wagging the entire time. April walks them and gives them healthy treats. Oh, and they look (and smell) great when they are done! Who knew they made doggy cologne?!? I drop them off in the morning, run my errands, and pick them up in the afternoon. If she is running late (or early) she texts me to let me know, but is always flexible on pick up time. I wouldn't take my babies anywhere else. read more

Against my better judgement, we dropped both of our Cavapoos off at 9:30am to be groomed. A friend of ours told us about a bad experience that they had at this salon, but we are new to the area and wanted to have our dogs groomed before thanksgiving. When we dropped the dogs off, they told us to expect the grooming to be done in 3.5 or 4 hours so we called at 1:30 for an update, and were obviously very upset to hear that they hadn't even started grooming either of our dogs yet. Going to a groomer is typically not an activity that most dogs enjoy, including my own. I would have much rather had someone call me to tell me that they overbooked for the day, mistakes happen & that is not the problem I have with this situation. The problem is that my dogs just sat in a room, full of other dogs, anxious and afraid for hours when they could have been at home. So now we have 2 un-groomed dogs that smell like cigarettes and will need to go through another stressful day of going to another groomer. We will not be returning. I wish this was a one time mistake, but based off of what other dog owners in the area have shared with us, it is a normal occurrence at this location. The groomer was very apologetic when we picked the dogs up and it wasn't her fault that the owners overbooked her for the day. But I absolutely would urge you to reconsider booking at this location. read more

She is awesome with dogs!! I took in my puppy for her first grooming and she did an awesome job of not only relaxing her but also giving her the perfect haircut! She is also good about knowing your needs and your pups needs. She really loves animals and it shows through her work! Also very affordable! read more

Best groomer in the city! So happy I've finally found an amazing groomer after continuously being disappointed at other places. April is super friendly, listens to what you want, and does a meticulous job. You can tell that she really loves and cares about your pet. I also like that your able to see your dog being groomed directly in front! Do you and your fur baby a favor and take them to April at the Ritz! read more

April at the Ritz - Pet Groomers Near Me - Chicago, Illinois

My nine-year-old Cockapoo is a lifelong client. She loves going to be groomed and adores April. People have stopped me on the street when I am walking my dog to ask me who grooms her because she looks so great. Highly recommend. I don't know why it says my city is San Francisco but I definitely live in Chicago read more

I have mixed reviews for the Ritz Kennel Salon. On one hand, I was squeezed in last minute on a very busy holiday weekend. I called at 8 am on a Sat and was told to bring my puppy in at 12:30pm. I really appreciated her squeezing my pup in! The owner was very nice. However, there was WAY too much chaos going on. She (the owner) has a very unorganized atmosphere. Not that I am up tight. However, I would like to walk in the door without being bombarded by dogs. A huge dog lover myself, this has nothing to do with loving animals. I just didn't find it appropriate having to push through a dog or 2 to get to the front desk. I explained to her what I wanted the trim to look like. She said, no problem and she would call me when Lilly was done. 3 hours later, I called to check on the progress. She apologized, said she was running behind and give her another 45 min. 45 minutes later, I went to pick up Lilly. When I walked in, I was bombarded by another very large dog. It took her a minute or two to get him to the side. Very annoying, I would like to pick up my dog and go home. Upon seeing Lilly, I was very unhappy. As mentioned above, I had explained an exact way I would like her cut, as well as, asking for rounded out cutting of her ears. She was choppy all over and her ears were blunt cut. Her fur will grow back, but when paying that kind of price, I did NOT get what I asked for! The owner explained that since she is a puppy she was all over the place and she was constantly fixing her work because Lilly would not sit still. Maybe there should have been other staff there to help? Seemed like she was very rushed on her work. $55 for a 5 pound puppy and it looked sloppy, not my cup of tea. read more

April not only gave my Havanese a great cut but my dog was happy when I picked her up. I tried other groomers and my dog would cry and shake every time I dropped her off or picked her up until April groomed her. April is very calm and gentle in the way she cuts and blow dries the hair. My dog ran to April for a kiss goodby. It was also the best and cutest haircut she ever had. read more

April at the Ritz - Pet Groomers Near Me - Chicago, Illinois

I have been taking my dog back to Wisconsin to her groomers because we couldn't find anyone here in downtown Chicago. Until my Vet Dr Henderson referred me to April @ the Ritz! (Dr Henderson is equally amazing @ Near North Animal Hospital) But now April not only did the best haircut my dog has ever had in six years, she also made her feel very comfortable and I could tell she enjoyed herself and wasn't terrified. I'm sure the treats helped! We LOVE her haircut! Thank you again!!!! read more

April at the Ritz - Bella after her first haircut with April yesterday. - Pet Groomers Near Me - Chicago, Illinois

There is no better groomer in the Chicago area. I would not go anywhere else. My dog Sadie can't wait to see her and she looks adorable when she comes home. April loves dogs which is so important in a relationship when you are dealing with scissors! read more

April was a life-saver during Covid crisis when most grooming places were closed. She did a good job with my dog first time, so I went back for his grooming yesterday. The place was in middle of a construction and seems pretty hot (for me as a human, I am sure dogs will feel much warmer). I was told my dog will be ready in 3 hours. After getting no call in 3 plus hours, I called and I was told that they are running behind and it will take another 1.5 hours. When I expressed my unhappiness, I got a call back and I was told they will move my dog up in the queue. After 4 hours being stuck in a hot room, I finally picked up my dog, paid and quickly got him out of there. After coming back home, when I thoroughly checked him, I am not even sure if his hair was cut and if he got everything I paid for (plus 20% tip). April seems to be a nice person and really cares for dogs, but lack of professionalism of this business is pretty obvious and we will probably not go back there for grooming. read more

April is the best! She is so great with my dog and the others. They all are so happy when i get there to drop mine off and pick him up. She doesn't keep them in cages for hours and lets them play and interact while waiting their turn! He comes home looking so cute every time, he's tired from playing and is happy as a clam with his fresh cut! I will go to April for as long as I'm In the area. I have no complaints. read more

April did such a wonderful job at grooming my cockapoo, Benji. I am always hesistant about sending my dog to new groomers--half the time my dog comes back with the ugliest haircut, but April made Benji look like a show dog & he had a gorgeous grooming--I was so pleased! Most places like petsmart, always cage the dog for hours before gromming the dogs which scares my dog because he has never been caged in his life! April does not keep the dogs in the cage (allows them to chill), gives the dogs treats and even takes the dog out to pee! April is a sweet sweet soul who has a passion for dogs and making the dogs feel comfortable! I definetly reccomend this place! Also very reasonably price as well! read more

Over priced and my dog is still shedding everywhere. No information on services or pricing beforehand. I noted his shedding when I dropped him off and I have swept the floor 3 times since picking him up 24 hours ago. read more

April is the sweetest kindest groomer . My dog, Brando, LOVES her and he enjoys going into her dog spa. She has a darling space with dog paintings everywhere. Normally, Brando, shakes and shivers and tries to run out of the groomers. At April's, he runs in, wags his tail, jumps up on his bench and has a great day. He lets her scissor cut him (a true groomer uses scissors) and he stands still for her. Very unusual. Thank you April.... love, Brando read more

The Ritz has the best grooming in the chicago area April is so gentle and soft spoken. my dog loves her. usually my Finn don't like any body to touch his paws to trim his nails but April has away of calming him down. and able to cut his nails with ease. I recommend her service to every one. read more

April at the Ritz - Pet Groomers Near Me - Chicago, Illinois

April has been my groomer of choice for the past 11 years. First for my girl Mari, and then 8 years later for Mari and her brother Louis. I can't say enough great things about April and her staff. First of all, April is a lover of animals to an extent that I have never witnessed before. And they love her right back. Secondly, she is a genius at grooming. Mari and Louis have a special hairdo that was created just for them. I am stopped every day by people complimenting them on their hair. April, and now her daughter are wonderful. Sincerely, Kim read more

After two days, five hours over the two days my dog never got a haircut I originally booked. I finally gave up and said I would go elsewhere. The first day she took on too many dogs got overbooked when we came to pick up the dog all she had gotten done was a blow dry no cut. No call that she was running behind. She said come back the next day it will take me 45 minutes. We dropped her off at the start of the morning I reconfirmed it would take 45 minutes they said yes. Came back an hour later nothing. Owner was not even there and could not confirm a time when she would be done. The place is extremely hot. Did not feel like any AC was on in the summer. My dog was panting when I picked her up and as soon as she could find a water bowl on the street she drink it up. Did not see water provided. read more

Good grooming experience. Our doggie, a 12 year old cavachon seems to enjoy the experience. We will continue to use April at the Ritz.