I have been a loyal Scotty Cameron user for 25 years and own a collection of over 30 of their…read moreputters. I recently sent a Dual Balance Notchback into the Custom Shop for a simple reshaft, new grip, and a stamp. The shop called me and refused to do the work, claiming the head had "aftermarket work" done to it. Here is the truth: No structural changes: The head has never been milled, welded, or altered by a third party. Basic user tweaks: The only "work" was done by me, consisting of removing the paintfill and swapping the removable head weights. Irrelevant excuse: None of my requested services had anything to do with refinishing the head itself. Even after explaining this clearly to the representative on the phone, they completely refused to help or escalate the issue. To turn away a lifelong brand advocate over user-swapped weights and clean metal is ridiculous. Scotty Cameron's Custom Shop used to be the gold standard. Now, they use lazy policy technicalities to avoid doing basic bench work. If you like to customize your own paint or weights, do not send your putter here, they will waste your time, your shipping money, and refuse to service it.

Work was originally good but paint on one of my weights came off and getting reworked was huge…read morehassle. They wanted my whole putter to fix the paint on one of my easily removable weights. Start of the golf season and I didn't want to give up my putter for three weeks. Tyler the customer service rep was unprofessional and accusatory. Sad end to what was originally a good custom experience.

So really not sure where to begin. I can't decide if I am satisfied more with my putter…read morerestoration or the customer service. I had a concept idea for a Phantom 5.5 that I bought cheap from a golf store and this club was in very bad shape. After speaking with Sherry she helped me decide on the finish and accent colors. The BOS team knocked this out of the park as this club looks brand new. Keep in mind this putter is now going to be part of display at my house along side a few others. The price for all the work was more than reasonable and the turn around time was outstanding. Highly recommend these folks for any club repair or customized work. I have included some before and after pictures so their work can be showcased. PS- Their golf towels are epic as well!

Sherry asked me to call when I was coming in, prior, and I did…read more The door I walked in had a sign that states "100.00 an hour. Minimum 125.00" Golf area is to the right. Fees: 85.00 for refinish. GREAT VALUE. This company was the original finisher for Scotty Camerons, so thats around 1993 or so, according to AI. 35.00 for each white line to be redone on a putter, or to put a new one. NOT SUCH A GREAT VALUE. To refinish my 1993 Newport was 85 refinish, 15.00 to pull the shaft, don't know if that includes putting it back in, not a great deal, 3 lines 105.00, HORRIBLE DEAL. SO 205.00 TO REFINISH MY PUTTER. Considering it already has 3 lines, and I use it, I'll pass. If I was selling it, I might have considered the 105.00 to refinish. Don't know what the lettering cost. The original finish, likely from these people, is still good. Needs a little polish, and reinking to look like new. The owner responded to my honest experience on another website by attacking me personally. For that reason, they get ONE star. I suspect he got drunk on a Friday night, which is when he wrote the response, and wrote the ad hom. I would strongly suggest you describe, in exact detail, all services you want on your putter, call Sherry, and get a written price, before bringing your club in. Know EXACTLY WHAT YOU WANT DONE, IN DETAIL, SO YOU KNOW EXACTLY WHAT THEY ARE GOING TO CHARGE YOU. Owners response: BOS Golf (Owner) a day ago Hi Greg, First I'd like to say I am disappointed in you for posting false information. I'd like to clarify that you pulled into our private parking lot which has a 10,000 sq ft building. We have 3 divisions at this location. #1. Our manufacturing & machining division. #2. Our Black Oxide Coatings Division. #3. Our Golf Refinishing & Customization Division. When you make "Assumptions" about our signage displayed in our lobby regarding "Our Shop Rate" you might want to read and or inquire what that pertains to as it pertains to "walk-ins" wanting a "repair" expecting us to tear down a production run to perform some type of machining service which isn't related to golf. We placed that sign there so that customers would understand our "Machining Rates" and understand that we won't stop production and tear down a set-up to repair a pump or machine a rotor etc. While we understand the urgency of a repair it cost too much money to tear down a set up that is in the middle of a production run. We do our best to accommodate emergency jobs but if it isn't feasible we'll provide a lead time and if that is acceptable, we will process the repair as soon as the production run is completed. While everyone is entitled to their opinion posting False information without obtaining the facts is rude and disrespectful. If you had only taken the time to visit our website, you would have seen the prices on our order form or you could have sent us an email or called our office to obtain pricing over the phone. However. you choose not to do any of those options and decided to stop by with your clubs where you were greeted courteously and taken to Sherry's office where she was able to address all your questions and provide you with pricing. I don't know what you mean or imply by stating we "get our customers to commit?" ??? Have no clue what even made you say that! We don't use "sales tactics or any stupid gimmicks." We are straightforward and provide you with pricing and make suggestions on how you can save money such as pulling the shafts off of your clubs yourself. We just don't operate that way! Let's be honest! You complained about our fees and proceed to tell Sherry that you had this service done for free elsewhere. Sherry responded in kind by suggesting that maybe you could pull the shafts yourself to save a little money or if you still had the connection to take the clubs there and have these services done for free and if you still wanted the clubs refinished that would cut back on your fees and we'd be happy to refinish them. She was honest and courteous even though you took some jabs. She politely explained we can't do this for free. We have employees to pay,environmental fees, utilities, rent etc., whereas your other connection may be a small shop without all of these expenses. You were "peeved" because she wouldn't do the services you inquired about for free. That's the TRUTH! Therefore, to conclude it is disheartening to read a dishonest statement. We work very hard to maintain our Excellent Reputation,Great Customer Service, Quality Workmanship and Competitive Pricing. No advertising, simply all word of mouth referrals. That speaks volumes. I hope those of you reading this will realize who's telling the truth in this post. Respectfully, BOS

Today was a putter fitting. I have a LOT of left handed putters…read more Over 10... I've been playing golf over 65 years. Scott turned my thinking around on putters weighting. Scott shortened, and weighted my Scotty Cameron Newport, and I like it more then I did prior. Likewise we now have a plan to change the weighting, gripping, and length on my putters. Well worth the cost of the putter fitting. Scott is fantastic to work with. Scott has also done excellent work on my driver grips, and the ball is going straight, and long. Wish there was a 10 star rating...

Scott is awesome! Very attentive and does great work. Built a set of Miuras for me and I love them!read more

I was very disappointed with the conditions of this course. I've played it in the years past and…read moreit's always had drainage issues, but the greens and most fairways were always ok. This time it was really dry, but yet wet and muddy in certain fairways... There were various greens with water damage and mud that they just let dry and haven't bothered to fix. I was surprised by that... The layout is still great, but it seems like they get plenty of business, so they may not care about the course conditions. I was in Del Mar and made the time to go there, but I felt it was not worth the almost $100..

Good value for a fairly well-kept executive course. The layout is enjoyable, though the bunkers…read morecould use some improvement as they had hard dirt rather than soft sand. Pace of play was a bit slow during our visit, but the staff made up for it with their excellent service. There was a mix-up with our tee time, and the employees were very accommodating in fitting us in. One of the girls in our group arrived late, and they kindly drove her out to meet us on the course, which we really appreciated. Overall, a solid experience thanks to the friendly and helpful staff.

Today was the worst golf experience I have ever had. The club manager Eric said they can't "police"…read moreabusive dangerous behavior from other players. The men behind us hit into us, shouted at us, taunted us & then lost it screaming at the course employee who asked them to behave better. They bragged that they didn't get kicked off the course. They were mad at the pace of play but it was backed up for several holes so we were waiting on the people in front of us. They hit into us dangerously & laughed & then yelled calling us babies for asking them to stop hitting into us. Mostly we've had good experiences the last few years but more & more there has been people hitting into groups in front (& not yelling 4) & aggressive abusive behavior to us & others. When it's reported nothing has been done but today was really awful & Eric says management has no obligation to enforce better (or even safe) behavior. It seems like the bad behavior is mostly directed at women & groups that include women. The course is maintained at a mediocre level and they are often running the lawnmowers during play (which can slow down play) but it's a nice course ruined by increasing bullies who know they can be rude, dangerous & inappropriate & not have consequences.

I've played here at least six times in the past 2 months because it's convenient, but the condition…read moreof the course is consistently getting worse. Everything is extremely overwatered. There's numerous large mud pockets on every hole and along the border of the grass going from hole to hole. You're either having to constantly remove your ball from one of those mud pockets or you're having to walk far out of your way to get to your ball so that you don't have to walk through the mud pockets. I went into one of the bunkers today, which was really soaked, muddy and actually had pools of water in it. Additionally, the greens aren't in the best shape. After the front nine, I stopped in the pro shop to complain about the excessive watering and show him the pics I took of it, but he didn't want to see or hear what I had to say. He said that people complain about it every day and he reports it, but nothing changes. He told me to contact the manager over at the links (Eric), which I did and he was of no help. Also, I played with two other people so I was solo in my cart and was charged the full $24 cart fee, which is ridiculous. Don't waste your time/$ playing here.

I am writing to bring to your attention to a concerning incident involving a Ventus TR Blue, on my…read moredriver recently broke when my golf bag simply tipped over. The shaft was encased in its own padded compartment, fully protected when it broke. I have witnesses and video surveillance of this happening. The shaft is only one year old and has always been kept in pristine condition. It is worth noting that all the other clubs in my bag, including those with similar shafts (non Fujikura), remained intact and undamaged. Upon contacting their customer service department, I was contacted by Chad Embrey and informed in a very patronizing way that the broken shaft would not be covered under warranty. Now I'm out over $500. Their shafts cost even more now. They've had two price increases in the past year. Even my fitter at Club Champion said "Fujikura won't cover anything" and advised me to go with KBS, as they care about their customers. I pushed back on his claim that my bag must have "tumbled" and he wrote back stating that he was going to refer me to their legal department, due to the "nature of my verbiage". Fujikura simply doesn't stand by their products and shows callous disregard to their customers. They could simply send me a used TR Blue from a demo and I'd be happy with that. Something is very wrong with their business practices and Chad Embery deserves to be held to account. I cannot recommend their shafts in any way.

Company doesn't stand behind their products. Refuses to replace my $550 shaft with less than 10…read morerounds on it. Manufacturers defect but these guys don't care, they already got my money. Take a big one Chad Embrey!!!!

I scheduled an appointment with Rhino Adventure Gear to have a Tune M1 camper installed. Hailey set…read moreup the appointment over the phone with me, and after a couple of scheduling hiccups, I finally came in. The shop is pretty big, with a great selection of off road and over landing products for sale. Corey and his team did a great job with the installation on my Jeep Gladiator. They also wired up my 3rd brake light and Corey was able to troubleshoot a problem with my BLUETTI power supply that needs to be resolved with BLUETTI . Very knowledgeable staff that can handle anything you need. I'll be back again !

came to check out rhino adventure gear over the wknd. their selection is pretty good, imo…read moreprices are also fair, which is appreciated. service was really amazing. the guys were all really knowledgable, friendly and approachable def recommend that you check them out for any adventure/off roading needs. parking: no issues. parking lot and street

Excellent customer service from a super knowledgeable team! The Wilson Clash in my daughter's size…read moreis impossible to find, and Josh answered the phone (I love real stores where real people answer!) and got the clash sent over via FedEx 2day shipping! They are also the only store that had the exact tennis balls I needed in stock (there's a shortage everywhere!). Really thankful!

Tony was incredibly helpful in finding me the right racket for my game. I ended up getting the Head…read moreSpeed Legend Pro, and I couldn't be happier with it! Tony really took the time to understand my play style and gave honest, thoughtful recommendations -- not just a sales pitch. You can tell he knows his stuff and genuinely wants players to feel confident with their gear. Super friendly, easy to talk to, and made the whole process feel effortless. If you're looking for someone who actually listens and knows tennis inside out, Tony's your guy. Thanks again!

I just had an out of body conversation with a VP at Titleist. I have 3 901 hybrids and want to…read morechange shafts. I called to buy the end pieces that go into the adapter. First, I was told they will not sell the part. Then I was offered to buy more of their shafts. When I said they did not have what I want and that the shafts were by Miyazaki, I was told that of course they did not sell them as the shaft company was owned by Cleveland! What do I care? Titleist is the job of enhancing the experience of their customers not forcing sales of products that their customers don't want. What a joke! What a ripoff! Run, don't walk, from doing business here if you can avoid it. Just buy heads on EBay and put the shaft that you want AND save a ton of money

Had purchased a Titleist golf bag a couple of years ago. The rubber zipper tabs deteriorated and…read moresome had broken. Rather than throw out the bag I contacted Titleist customer service, in this case, a rep named Conner. It could not have been a better experience. They are sending out replacement tabs for all the zippers at no charge and enabling me to keep a fully functional bag for a few more seasons. Very easy to deal with and very nice thing to do. Thank you for doing this. When I need a replacement bag, no doubt what I will select.

First of all, I wanna say I love the location of this business because it was tucked in to a…read moreprivate security filled area. It made me feel very safe. Parking was very special and I felt very welcomed. We had to stop and speak to a security guard, which was amazing. I brought in a few bags for selling, and it made me feel safe. Once I entered the business establishment I was greeted, and everybody was very friendly. They offered me a beverage and gave me an apple space for sitting on their comfortable chairs. I love how much light enters through the window windows because it makes your shopping experience fun and you can see the true colors of the bags. The bathroom was very clean. Julia was the woman I spoke to a week ago and she helped me through text message coordinate the purchase of a bag. She was very kind, patient and very thorough with all of the details that I requested upfront. When I finally met her in person to pick up the bag, she was super sweet and spent a lot of time with me. She answered all my questions and I will definitely work with her again in the future. I do wish they had some snack snacks because I always love snack snacks and I spent a few hours there. Overall loved the place. Will definitely go back. I love my bag and it's such good quality. It's even pet friendly. I brought my dog. Prices were competitive to market values which were great.

I am writing this review because I believe other luxury handbag owners deserve to know what…read morehappened when I trusted Fashionphile with one of my most valuable possessions. I consigned my Hermès Chevre de Coromandel Birkin 40 Cognac, 2004 H in Square, through Fashionphile's consignment process. I trusted Fashionphile's reputation and expertise to handle it properly. Fashionphile received my bag. I have documentation confirming receipt, and I also have photographs provided by Marco, a Fashionphile employee, showing my Birkin in Fashionphile's possession. There is absolutely no question that Fashionphile had custody and control of my handbag. I have been battling this situation since May 16, 2026. Fashionphile was returning the bag back to me. However, through what appears to be their own negligence, they shipped my handbag to an address in a state where I do not even live. Let that sink in. A company specializing in luxury goods had possession of my Hermès Birkin and then shipped it to a completely different state that has no connection to me. This was not a situation where the package was lost before it reached Fashionphile. They had already received the bag. This was not a dispute over whether they ever possessed it. They did. I have proof. Yet despite having possession of my property, they shipped it to the wrong location and my bag has never been returned to me. Since May 16th, I have spent countless hours making calls, sending emails, gathering records, reviewing tracking information, preserving evidence, and trying to get answers. What should have been a straightforward transaction turned into weeks of stress, frustration, and uncertainty over the whereabouts of my handbag that should have remained secure while in Fashionphile's care. The most disturbing part is the lack of confidence this experience has given me in Fashionphile's handling of high-value items. Customers consign luxury goods with Fashionphile because they believe the company has systems in place to protect those items. My experience suggests otherwise. If a documented Hermès Birkin can be received by Fashionphile and then shipped to a state where the owner does not even reside, that raises serious concerns about the company's internal procedures and accountability. Beyond the financial loss, this situation has caused tremendous stress. Luxury handbags are not just expensive possessions. For many collectors, they represent years of effort, and investment. To have a company entrusted with that property lose control of it has been incredibly upsetting. As of today June 12,2026, I am still seeking the return of my Hermès Chevre de Coromandel Birkin 40 Cognac, 2004 H in Square, or fair compensation for its loss. I hope Fashionphile finally takes responsibility and resolves this matter appropriately. Until then, I feel obligated to share my experience so that others can make an informed decision before entrusting Fashionphile with their valuable property.