I can hear you. Ears have kept going for me and love classical music. 80 yrs old. Dr vernick has an excellent way of relating to folks. read more

I have been a patient of Dr. Vernick since 2014, and while the front office staff around that time was a bit difficult to deal with (one woman in particular, thankfully she is long gone) it has all turned around. I had not been in for a few years (living out-of-state during Covid made it impossible), but had an emergency with my ear earlier this week created by a mistake at my new PCP's office (note to self: continue search for new PCP). I called Dr. Vernick's office the next day and spoke with Anna - we had a nice chat, she told me she joined the office a couple of months ago and helped me get in ASAP. She recommended I see Mary, the office's RN, and was able to make an appt for me first-thing the following morning. Mary was amazing, looked at both ears to see what happened and then explained in nice, easy-to-understand terms what happened and what to do. My pharmacy let me know 6 hours later (!!!) that one of the two prescriptions she ordered for me was unavailable, so I called the office to go with option #2. I left a message for Mary, she called me back a few minutes later and sent in the next request. I have a follow-up with Mary in two weeks, and am starting to feel a little better after just starting 2 antibiotics. A BIG thank you to Anna and Mary!! read more

Absolutely the worst front desk person EVER. I called 15 times to schedule an ear cleaning appointment. She picked the call 3 times and cut after getting my birthday. I was a new patient. Based on the review here, I am not surprised. I have never had such terrible service anywhere. Never again. read more

So it took almost 2 months to get an appointment for hearing test and a doctor visit. I had extensive hearing testing and meet with the doctor after the testing and I was told by this doctor that I have extensive hearing loss in my (r)...okay I know that. The doctor at the end told me that there was NOTHING HE COULD DO about the hearing loss to get it back to normal. He said "had you come 30 days prior I could have prescribed steroids". Lastly, he said to go get a HEAD MRI and come back to see me. I will not go get an EXPENSIVE head MRI! For what! The doctor already said "there is NOTHING I can do to help you"......I would avoid this place at all cost. I wasted my time, $60 copay and can image what they billed my insurance for the testing...to be told....I cant help you...buy ear plugs....SMH read more

Overall it was a solid experience. The staff was professional and the nurse was easy to work with during the hearing test. However, I went in to see if they could help with the ringing in my ears (tinnitus) and I basically got a shoulder shrug. Specifically said "we don't know much about tinnatus" He wasn't really helpful in regards to what I should do moving forward. I was hoping to at least be put in the right direction in regards to learning more about coping/ and tinnitus relief techniques ect. but the doctor didn't have any professional guidance. I understand this medical condition is untreatable and a tough condition for professionals to assess. However, please take tinnitus off of your "services" if you cant advise the patient. read more

Negative stars if possible. WHATEVER YOU DO. DO NOT SEE GOPAL HARSHA. Unless you would like to be discriminated, hurt, and disrespected, AVOID HIM AT ALL COSTS. My grandfather just had an appointment today with Harsha V. Gopal because David M. Vernick was not available due to being on vacation. NOTE: We were NOT informed of Vernick being on vacation, despite us making this appointment 3 MONTHS AGO. During our time at the office, we were treated with extreme disrespect and did not feel welcome by any means. Harsha V. Gopal not only yelled at my mother (who had brought my grandfather in for treatment) but to my grandfather as well, stating that he(Gopal) was essentially going out of his way to see my grandfather and that if we were to come back, to find someone else and not him. We were okay to have my grandfather see Vernick's assistant, but if we had known this is how we would be treated we would not have agreed. During the procedure, Gopal roughly handled my 90 year old grandfather, yelling at him to stay still and if he would not stay still he would not continue the procedure with us. The procedure hurt my grandfather so badly that he could not help but to move due to extreme pain and he mentioned to my mother he was trying his best to stay still. When my mother mentioned this to Gopal, he loudly exclaimed and yelled that he was not hurting my grandfather and "wasn't even touching him", and continued to yell that if my grandfather continued to move, he would stop cleaning my grandfather's ear altogether. My grandfather could not last through more than half of the cleaning, as the pain was too much. When told to stop MULTIPLE times, GOPAL CONTINUED WITH THE CLEANING. As my mother and grandfather left, Gopal told them that "the next time you come in for an appointment, DON'T SEE ME." He also stated that he "did not want to see us", but only did so because another doctor was not there. I don't know what doctor thinks he has the right to ever treat a patient like this, no matter what the circumstances are. read more

I have been a patient of Dr. Gopal for over a decade. He is a wonderful, caring and highly competent physician. He listens well and is able to do a complete and gentle exam. Dr. Gopal's recommendations and treatment are very up to date including many noninvasive interventions to help relieve symptoms. He is very aware of the role that certain foods can play with many conditons. He is a terrific surgeon who is very thorough. Additionally, he always provides a copy of the detailed note of your visit when you leave the office and he coordinates with your primary care doctor. A+++ The office staff is also patient and kind! read more

I have been going to this practice for several years, Dr Vernick for the medical part and Ann for the audiology. I'm pleased with both. Dr Vernick is thorough, efficient, and pleasant. An experience I had a year ago has convinced me that Ann is not only competent, but empathetic. I was out of state for three weeks and somehow my hearing aids disappeared. Without them I can hear very little. When I called and explained my problem, she arranged for overnight delivery to the office, a pickup by my son, who was joining me the next day, and I was back on track within 48 hours. A spoiled vacation was avoided thanks to Ann's creative thinking . Update: still a caring, efficient practice. The office staff is pleasant and efficient as well. Since there are three of them, there's very little waiting for one's turn. read more

I went to see Dr. Gopal for mild sleep apnea. He told me he thinks it was being caused by my acid reflux and wanted to do perform a nasal endoscopy to check. I suffer from anxiety and had a traumatic experience with a nasal scope in the past, so when I refused he made feel extremely embarrassed by saying his 5 year old son has done it with zero complaints. I tried my best to work through my fear and to not move and sit on my hands but when my anxiety got the best of me, he got frustrated and short and told me to come back another time and medicate myself for the procedure. I then received a $500 bill for the terrible experience. I have called in to see if that bill included the nasal scope that I refused but have yet to hear back. read more

I have been a patient of Dr. Gopal for over 10 years. He has performrd several surgeries on me and I see him for routine followup for chronic conditions every 4 months. i have been thoroughly impressed with his professionalism, bedside manner, his knowledge of cutting-edge treatments and his attention to detail. I have recommended him to a number of people and have not regretted it since they all have been thoroughly pleased read more

I find the JJ A's review pretty unfair and impulsive. Actually, I would not make my input if I didn't feel I have to defend the reputation of the clinic I have been a patient for more than 12 years. Unlike he/she, I can hear, not only see things, and I would not insinuate about "behind the scenes there is too much issues". Not only did not I witness "too much issues" between the doctors and staffers, but on the contrary, I can testify to the cotrary. As a Realtor, I spoke to my doctor about an investment option for him and his colleagues. He told me that all of them are extremely busy and very reluctant to listen to any presentations. "But sometimes we make exclusions - provided you bring lunch for every of out 24 staffers". Do you know many places with an approach like that? The "issues" theory doesn't fly. read more

How does one write a review on an audiologist who is exceptional ? Racheal Rush you are my hero, without your outstanding services I would never be able to work as an RN ! After moving to Maine and visiting an audiologist's office for tubing where I paid $15 for one tube and had to ask for a cleaner (which I was given bent and used) I am moving back to MA where I can receive your outstanding services again..you are warm, kind friendly and welcoming and even when really busy you take the time to help and encourage me with any issue I may have.. It is obvious that you love your profession ! I could go on and on but THANK YOU FOR YOUR AMAZING SERVICES...I WILL FOREVER BE GRATEFUL... VERNICK AND GOPAL ARE HIGHLY RECOMMENDED AND IN FACT WE ARE LUCKY TO HAVE SUCH AMAZING SERVICE IN TODAYS HEALTHCARE CLIMATE! read more

Went here because it was close to home and I wasn't getting relief from Mass Eye and Ear at NWH. I'm SO glad I did! Dr. Vernick is wonderful! His allergy relief plan made a big difference to the positive with my allergy symptoms. He listens well, takes his time, and asks pertinent questions. Very, very good at his job and super nice! When some of symptoms started to come back (mildly) after a few weeks, he responded to my email that same day with a phone call, after hours, around dinner time!!! How great is that??? When the last time a doc did that for you??? I really feel I finally have someone in my corner to help me with my allergies! read more

The people that work here and the doctors have too much internal problems that show to us there for help. The older audiologist with glasses Anne I think makes comments about other patients and staff. Making fun of people for what they wear and what they look like and talking about patients in front of me! The doctors makes fun of their own staff in front of patients and it is not right. While I was there I saw an employee I think in management teary eyed because of the acts of this and what i heard. Is this what they deal with there? I may loss my hearing alittle but I can still hear.shame on all of you. I will be cancelling my follow up appointment and going somewhere else. The girls that welcomed me were wonderful at the desk and I was thrilled but behind the scenes there is too much issues. read more

NOT RECOMMENDED. Staff and office manager are unprofessional, abusive and disrespectful. They refuse care to patients and then cover up their mistakes by retaliating against the patient by not allowing the patient to see the doctor whom they were supposed to see. This is called retaliation. Care should always be provided to patients, regardless of their race, gender or ethnicity. Not in this clinic. Unfortunately, this clinic discriminates openly and is proud of it. Very disappointing and traumatic experience. If you want to become sicker, this is your place. If you want to be taken care of, treated as a human being and with respect, please look elsewhere. Good luck. read more