I have been a customer of Brookline Hearing Services for many years. Suzanne and her team go beyond…read morethe call of duty to tend to their patients' needs by being incredibly kind and solicitous, as well as being extremely knowledgeable about their products. I recommend this business without hesitation!

I cant say enough good things about Brookline Hearing Services. I lost my hearing aid during the…read morepandemic and was panic stricken. I have a severe hearing loss and am lost without my aids. After leaving a message at the office they immediately returned my call and took care of the problem. Excellent customer service.

The audiologist in charge, Tomer Bahar, is excellent to work with. He listens carefully and…read morepatiently to my specific needs and the results have been outstanding. I've used hearing aids for 10 years-- high-end Widex devices--with generally good results. After 2 years of inconsistent and subpar results with my third pair, however , Tomer took a look, reprogrammed them in 15 minutes, and voilà, made them work solidly and consistently. Great office, very pleasant atmosphere.

I have yet to come across a more competent, pleasant, courteous and thorough professional as Jill…read moreRosenberg. She has superb command on her subject and tables the best solution for her patient. Considering my loss and keeping in mind that i was going through my MBA @ MIT, i was advised to consider more powerful and technologically advanced device. Since i had to pay for it myself and it was a big number, i spent countless hours doing online research on the best solution and price. Jill's solution consistently emerged as the best. BHS is also excellent when it comes to after sales service. They follow up religiously once they equip you with a device. Besides Jill, all other staff at BHS is also very professional and understanding. Even though i moved to Canada recently, however, Jill and BHS continue to advise me over phone and email as and when i need them.

I can hear you. Ears have kept going for me and love classical music. 80 yrs old…read more Dr vernick has an excellent way of relating to folks.

I have been a patient of Dr. Vernick since 2014, and while the front office staff around that time…read morewas a bit difficult to deal with (one woman in particular, thankfully she is long gone) it has all turned around. I had not been in for a few years (living out-of-state during Covid made it impossible), but had an emergency with my ear earlier this week created by a mistake at my new PCP's office (note to self: continue search for new PCP). I called Dr. Vernick's office the next day and spoke with Anna - we had a nice chat, she told me she joined the office a couple of months ago and helped me get in ASAP. She recommended I see Mary, the office's RN, and was able to make an appt for me first-thing the following morning. Mary was amazing, looked at both ears to see what happened and then explained in nice, easy-to-understand terms what happened and what to do. My pharmacy let me know 6 hours later (!!!) that one of the two prescriptions she ordered for me was unavailable, so I called the office to go with option #2. I left a message for Mary, she called me back a few minutes later and sent in the next request. I have a follow-up with Mary in two weeks, and am starting to feel a little better after just starting 2 antibiotics. A BIG thank you to Anna and Mary!!

As a 20+ year customer, I can honestly say that Boston Hearing Associates is a pleasure to have…read morethem for my hearing issues. Dayna Weinstein is just fantastic in every way. I was in my 40's when I found out I needed a hearing aid. Mine is a hereditary condition. I was devastated to realize I needed to get a hearing aid at 40. She quickly put me at ease, listened attentively and compassionately as I cried in her office the first time. I then embraced my hearing problem and found my solution with Boston Hearing. I had complete and professional testing, and a fitting. I was so happy to hear so much better, and this has changed my life Thank you, Dayna and staff at BHA for the best service ever.

Dayna is great to work with she listens and provides the right solution. I've been going to BHA…read morefor two hears and have been very pleased with the service and follow through. Dayna definitely knows her business and how to treat clients well.

I have been seeing Roney Desousa, Hearing Instrument Specialist at Audiology Services of Belmont…read morefor several years. He has provided excellent service for my hearing aides from cleaning them, changing my domes & assisting any hearing aide problems I may experience. He is as pleasant as he is knowledgeable in his field. I always feel confident in his ability to assist & I highly recommend him. In addition the entire support staff are very professional & friendly. Margaret Lynch

Initially I wasn't coming out here to do a review. Just Checking The Hours. And wasn't intended on…read morewriting a review. I saw this when I did my search. I came across 4.5 *****. How can this be true? I saw one star review. When I damaged my hearing aid. They gave me another one for a replacement. Until they could FIGURE HOW AND WHY! All I can say is that this business. Never makes us feel like an inconvenience to them. Wait time. Never I came in once without an appointment. They totally helped with my minor issue.

Excellent fitting of hearing aids and careful maintenance and follow-up. New office is both…read moreattractive and easily located next to ample parking. Aged

A year ago, I left a 5 star review on the previous technician, but now to the new technician, Eva,…read moreI would like to write not a 5 star review, but at least a 6-7 star review. Eva is amazing and I am very grateful to Dr. Ulrich for finding such amazing technicians.

The service here is superb! The audiologists are seasoned…read moreand extremely helpful and pleasant. I am a physician and admittedly, my standards are very high. West Newton Hearing has gone above and beyond. If you're going to use hearing aids, why not see the best audiologists to get the maximum use out of them. LS

Excellent customer service. Very knowledgeable and friendly staff. Super professional and…read morehelpful. I'd recommend to anyone looking for a new audiologist.

I brought my grandmother here when she was displeased with her current hearing aid setup. This was…read moreone of the "free testing appointments" but I was generally impressed and glad I went. It's obviously tailored towards the hearing impaired and making a sale but I found the doctor to be very friendly and extremely informative. He spoke to my grandmother and I with kindness but also with respect. More often then not a doctor will talk to the person who drove to the appointment instead of the patient. This did not happen on our visit. She was tested and fitted and all of her medical records had been received prior to her appointment which made this appointment extra informative and helpful for both her and I. I like this place because they offer follow up appointments, fittings, free batteries and someone to call when you aren't happy. Her previous hearing aid store fitted her and sent her on her way and never offered any sort of follow up opportunity. This is a problem if hearing loss fluctuates at all. She ended up purchasing a set and came back for a few follow up appointments. They have called to check up on her a few times which is a relief for the family because they can help more then we can. Plus this guy is a graduate of the University of Texas at Austin. A Longhorn fan is always a plus in my book!

Enhanced Auditory Resources literally saved my sanity! I have terrible tinnitus that was beginning…read moreto seriously disrupt my life and mental state! Luckily I saw an ad for EAR and made an appointment. I believe it is the single most important medical appointment i've ever made in my life. If you are reading this, you probably know what living with tinnitus is like. It is unbearable.. and finally, at long last, there is an answer! And it is right in Newton, MA ! Presently there is no 'cure' (and there may never be one) - but Enhanced Auditory Resources makes it possible to live with the life-altering diagnosis of tinnitus. There are no words to describe what it is like to have my life and sanity back - all due to E.A.R.

The type of care you receive here is like no where else in the World!…read moreWorld Class Doctors from all corners of the Earth and the most up to date knowledge of their Craft is second to none! The Best Medical Care one is exposed to is amazing! The Staff are all First Class.

Mass Eye and Ear, of all places, doesn't understand accessibility and accommodations for people…read morewith vision and language disabilities. They have a page on their website that says they can provide communication in required formats for people with disabilities, but none of their staff are aware that the law requires this. The webpage saying they provide accessible communication only has a phone number to contact them. It has one e-mail address, but that is for requesting interpreter services, not for general e-mail correspondence from people who need to contact the clinic via text. The website says to use the portal to schedule appointments for patients who are already registered, but the portal is set up so there is no way to request an appointment unless already seen recently by that department. The Patient Relations office has no idea that the ADA exists and told the person to find an abled person to make a voice call for them. The nurses in the departments don't understand what large print is and several of them have provided a legally blind multiply disabled person with handwritten illegible instructions, stating they don't know how where they would type and print instructions to give the person. Their solution was also "can't an abled person just redo it?"

AVOID if you can. I'm giving only one star because I like my OB-GYN who practiced here. But now…read morethat she's changed offices, I have zero reason to come here again. There's a woman who works at the front desk/answers the phone who is perhaps the rudest person I've ever spoken to. Zero manners. Annoyed, mocking, borderline berating. I called to see if they could pull up a medical release form that I had signed two years ago and transfer my records over to another office, and she insisted that I had never sent them a form. Basically yelling at me over the phone. Front desk staff are a critical component of any healthcare, as they're the first person you see and can set the tone for the rest of the appointment. I would never want someone like her to be in charge of issues like appointments, who to talk to about bills, etc. Absolutely horrendous experience. Plus each time I've come, I've had to wait upwards of at least half an hour to an hour before being seen.

They literally do not care, and I say this after speaking with several other women who report an…read moreexperience similar to my own. The male receptionist sincerely lacks even a modicum of knowledge involving GYN concerns, he doesn't how to triage problems, he is abrasive, rude, arrogant, disrespectful, angry, he lacks empathy, curiosity, kindness, or even concern. Literally every interaction I have had with him, whether in person or over the phone is distressing. I had my first unpleasant experience with him when I called the office to make my first appointment. I decided to stay with the practice because I thought Anna Keshishyan was fantastic, and I figured my interaction with him would be minimal. Now I understand that he is the gatekeeper of the practice, and one must attempt to get through him in order to get to a provider. There are certain types of support staff who do not belong in healthcare, especially because when a patient is calling a doctor's office, it is usually not because they are having an amazing day and are looking for a sound board for their exhilaration.