I have been a customer of Brookline Hearing Services for many years. Suzanne and her team go beyond…read morethe call of duty to tend to their patients' needs by being incredibly kind and solicitous, as well as being extremely knowledgeable about their products. I recommend this business without hesitation!

I cant say enough good things about Brookline Hearing Services. I lost my hearing aid during the…read morepandemic and was panic stricken. I have a severe hearing loss and am lost without my aids. After leaving a message at the office they immediately returned my call and took care of the problem. Excellent customer service.

I can hear you. Ears have kept going for me and love classical music. 80 yrs old…read more Dr vernick has an excellent way of relating to folks.

I have been a patient of Dr. Vernick since 2014, and while the front office staff around that time…read morewas a bit difficult to deal with (one woman in particular, thankfully she is long gone) it has all turned around. I had not been in for a few years (living out-of-state during Covid made it impossible), but had an emergency with my ear earlier this week created by a mistake at my new PCP's office (note to self: continue search for new PCP). I called Dr. Vernick's office the next day and spoke with Anna - we had a nice chat, she told me she joined the office a couple of months ago and helped me get in ASAP. She recommended I see Mary, the office's RN, and was able to make an appt for me first-thing the following morning. Mary was amazing, looked at both ears to see what happened and then explained in nice, easy-to-understand terms what happened and what to do. My pharmacy let me know 6 hours later (!!!) that one of the two prescriptions she ordered for me was unavailable, so I called the office to go with option #2. I left a message for Mary, she called me back a few minutes later and sent in the next request. I have a follow-up with Mary in two weeks, and am starting to feel a little better after just starting 2 antibiotics. A BIG thank you to Anna and Mary!!

Dayna listens, She speaks science in everyday English. She knows her craft in detail and applies it…read moreto fit her clients needs. Her receptionist is one of the best meeters and greeters I have ever met. And not insignificant for this 90-year-old guy, parking east easy and steps from the office door. I am a multidecade user of her services. Graham W June 3, 2026

They are only open three days a week. So if you have a problem on the days they aren't open, you…read moreare out of luck. Sort of seems like a hobby not a business.

I have been seeing Roney Desousa, Hearing Instrument Specialist at Audiology Services of Belmont…read morefor several years. He has provided excellent service for my hearing aides from cleaning them, changing my domes & assisting any hearing aide problems I may experience. He is as pleasant as he is knowledgeable in his field. I always feel confident in his ability to assist & I highly recommend him. In addition the entire support staff are very professional & friendly. Margaret Lynch

Initially I wasn't coming out here to do a review. Just Checking The Hours. And wasn't intended on…read morewriting a review. I saw this when I did my search. I came across 4.5 *****. How can this be true? I saw one star review. When I damaged my hearing aid. They gave me another one for a replacement. Until they could FIGURE HOW AND WHY! All I can say is that this business. Never makes us feel like an inconvenience to them. Wait time. Never I came in once without an appointment. They totally helped with my minor issue.

Good evaluation, fitting and scheduled check ups. I bought the 3 year plan and did not keep track…read moreof the expiration date. I was prompted to confirm a follow-up appointment, and at the end of the 15 minute appointment I was told that my contact had expired and I could pay $215 for the visit or enroll in a one year plan for $700. At that point I was trapped, paid $215, and would advise others to keep track of the dates in the Parkway agreement to avoid being trapped as I was.

Excellent fitting of hearing aids and careful maintenance and follow-up. New office is both…read moreattractive and easily located next to ample parking. Aged

The service here is superb! The audiologists are seasoned…read moreand extremely helpful and pleasant. I am a physician and admittedly, my standards are very high. West Newton Hearing has gone above and beyond. If you're going to use hearing aids, why not see the best audiologists to get the maximum use out of them. LS

Excellent customer service. Very knowledgeable and friendly staff. Super professional and…read morehelpful. I'd recommend to anyone looking for a new audiologist.

i got these hearing aids awhile ago and didn't use them very much for quite some time. Now that…read morei'm wearing them more i can see they make a difference. Sometimes i wear one and i lost one and of course i didn't get insurance. it's very expensive to replace it and my agent bradi mullen was extremely helpful in ordering me a new one . needless to say i have insurance now. Bradi has met me on numerous occasions to go over helping me synchronize on my iphone and check to see how everything is functioning. It's easy to take care of them as well. If you can get Bradi to help you i'll be all set. she works in needham and chestnut hill

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

I brought my grandmother here when she was displeased with her current hearing aid setup. This was…read moreone of the "free testing appointments" but I was generally impressed and glad I went. It's obviously tailored towards the hearing impaired and making a sale but I found the doctor to be very friendly and extremely informative. He spoke to my grandmother and I with kindness but also with respect. More often then not a doctor will talk to the person who drove to the appointment instead of the patient. This did not happen on our visit. She was tested and fitted and all of her medical records had been received prior to her appointment which made this appointment extra informative and helpful for both her and I. I like this place because they offer follow up appointments, fittings, free batteries and someone to call when you aren't happy. Her previous hearing aid store fitted her and sent her on her way and never offered any sort of follow up opportunity. This is a problem if hearing loss fluctuates at all. She ended up purchasing a set and came back for a few follow up appointments. They have called to check up on her a few times which is a relief for the family because they can help more then we can. Plus this guy is a graduate of the University of Texas at Austin. A Longhorn fan is always a plus in my book!

Enhanced Auditory Resources literally saved my sanity! I have terrible tinnitus that was beginning…read moreto seriously disrupt my life and mental state! Luckily I saw an ad for EAR and made an appointment. I believe it is the single most important medical appointment i've ever made in my life. If you are reading this, you probably know what living with tinnitus is like. It is unbearable.. and finally, at long last, there is an answer! And it is right in Newton, MA ! Presently there is no 'cure' (and there may never be one) - but Enhanced Auditory Resources makes it possible to live with the life-altering diagnosis of tinnitus. There are no words to describe what it is like to have my life and sanity back - all due to E.A.R.

The type of care you receive here is like no where else in the World!…read moreWorld Class Doctors from all corners of the Earth and the most up to date knowledge of their Craft is second to none! The Best Medical Care one is exposed to is amazing! The Staff are all First Class.

My experience at Mass Eye and Ear today has been extremely disappointing. I have already been…read morewaiting for 4 hours, and we were just told that because they are short-staffed, it could take another 4 hours. An approximately 8-hour wait is unacceptable. On top of this extraordinary wait, the patient workflow is very inefficient. I was seen separately by three different nurses, and registration-related steps were handled twice in separate interactions. There appears to be unnecessary duplication at a time when the hospital is telling patients that it does not have enough staff. I understand that hospitals can become busy and emergencies take priority. But being short-staffed is an operational problem that hospital management needs to address. Patients should not be expected to absorb the consequences by waiting an entire day for care. If staffing is inadequate, management should have a contingency plan and organize available resources more efficiently. The combination of an extreme wait, inadequate staffing, repetitive steps, and poor patient flow suggests a larger management problem rather than an unavoidable delay. My criticism is not directed at the individual nurses or frontline staff. It is directed at the system and management. Mass Eye and Ear is a major hospital, and patients should be able to expect far better organization, communication, and respect for their time.

AVOID if you can. I'm giving only one star because I like my OB-GYN who practiced here. But now…read morethat she's changed offices, I have zero reason to come here again. There's a woman who works at the front desk/answers the phone who is perhaps the rudest person I've ever spoken to. Zero manners. Annoyed, mocking, borderline berating. I called to see if they could pull up a medical release form that I had signed two years ago and transfer my records over to another office, and she insisted that I had never sent them a form. Basically yelling at me over the phone. Front desk staff are a critical component of any healthcare, as they're the first person you see and can set the tone for the rest of the appointment. I would never want someone like her to be in charge of issues like appointments, who to talk to about bills, etc. Absolutely horrendous experience. Plus each time I've come, I've had to wait upwards of at least half an hour to an hour before being seen.

Shame on you!! My girlfriend confided in me the other day and explained of her situation when she…read morearrived for her 6 week PP appointment. She was told, because she had her baby with her, and due to Covid, that she was not allowed to come in and have her appointment... she not only was looking forward to this appointment(the first, and ONLY time mothers are allowed to see a doctor!) but had some serious topics to bring up with the doctor. The receptionist asked, 'you're not pumping?'.... That is.... NONE OF YOUR BUSINESS! Absolutely none of your business. Said receptionist continues on, ' well I'm vaccinated, and I don't know if you are'.... again... NONE OF YOUR BUSINESS! (She has been vaccinated for months) either way, Massachusetts dropped mask mandates and has been open for weeks, if not months. Absolute shame on you and your office. I encouraged her to find a different practice, and to research before committing. 100% unacceptable. And if it were me in that position, would file something JUST because of the conversation my girlfriend had with the receptionist. Absolutely appalling. Shame on you. FIND A DIFFERENT OFFICE. DO NOT WASTE YOUR TIME HERE.