Dayna listens, She speaks science in everyday English. She knows her craft in detail and applies it…read moreto fit her clients needs. Her receptionist is one of the best meeters and greeters I have ever met. And not insignificant for this 90-year-old guy, parking east easy and steps from the office door. I am a multidecade user of her services. Graham W June 3, 2026

They are only open three days a week. So if you have a problem on the days they aren't open, you…read moreare out of luck. Sort of seems like a hobby not a business.

From the moment I called the office in a panic with an ear emergency, I was treated with kindness…read moreand respect. I received a same day appointment with Dr. Katherine Ryan. Under her knowledgable and gentle care, the issue was immediately solved. Afterwards, I was given a hearing test by an equally competent doctor (sorry, I forgot her name). Everyone in the office was supremely helpful, even bringing me a cup of fresh, cold water to drink. I truly felt well cared for in this office and I highly recommend Dr. Ryan, her assiciates and team supporters. Thank you for making me well! Beverly Russo

The service here is superb! The audiologists are seasoned…read moreand extremely helpful and pleasant. I am a physician and admittedly, my standards are very high. West Newton Hearing has gone above and beyond. If you're going to use hearing aids, why not see the best audiologists to get the maximum use out of them. LS

Excellent customer service. Very knowledgeable and friendly staff. Super professional and…read morehelpful. I'd recommend to anyone looking for a new audiologist.

I can hear you. Ears have kept going for me and love classical music. 80 yrs old…read more Dr vernick has an excellent way of relating to folks.

I have been a patient of Dr. Vernick since 2014, and while the front office staff around that time…read morewas a bit difficult to deal with (one woman in particular, thankfully she is long gone) it has all turned around. I had not been in for a few years (living out-of-state during Covid made it impossible), but had an emergency with my ear earlier this week created by a mistake at my new PCP's office (note to self: continue search for new PCP). I called Dr. Vernick's office the next day and spoke with Anna - we had a nice chat, she told me she joined the office a couple of months ago and helped me get in ASAP. She recommended I see Mary, the office's RN, and was able to make an appt for me first-thing the following morning. Mary was amazing, looked at both ears to see what happened and then explained in nice, easy-to-understand terms what happened and what to do. My pharmacy let me know 6 hours later (!!!) that one of the two prescriptions she ordered for me was unavailable, so I called the office to go with option #2. I left a message for Mary, she called me back a few minutes later and sent in the next request. I have a follow-up with Mary in two weeks, and am starting to feel a little better after just starting 2 antibiotics. A BIG thank you to Anna and Mary!!

I'd give this practice 10 stars if I could. My ear problems began in 2010. I saw Dr. Innis, who…read moreplaced tubes in my ears. The tubes seemed to help for a short while, however, my issues were far more advanced than this practice could work with and they referred me to a Dr. Daniel Lee at MA Eye and Ear and as it turns out, Dr. Lee is a world-class surgeon. My ear issues are extremely complicated, but over several major surgeries, Dr. Lee was able to reconstruct my ear drum and place a prosthetic hearing bone. This year (2024) my 7 year old son began having ear issues. After several infections in a short time-frame, of course my decision to see Dr. Innis was my first course of action. Dr. Innis, for whatever reason, thought it would be best for my son to see Dr. Stone in the same practice. My son has now had 2 sets of tubes placed.. as well as his Adenoid removed and Dr. Stone is ABSOLUTELY 100% AMAZING with children. She made my wife and I feel very comfortable with the surgeries. If you have children that require care, Dr. Stone is the best! 10-star review from my family.

they have the worst office staff in history. don't even consider showing up for an appointment…read moreunless you call them in the morning to verify it's still in. they marked me as a "no-show" for a 10:45 appointment and 9am that morning with no warning to me or attempt to call me. just canceled the appointment for no reason whatsoever. too bad I can't give them zero stars.

I have been a customer of Brookline Hearing Services for many years. Suzanne and her team go beyond…read morethe call of duty to tend to their patients' needs by being incredibly kind and solicitous, as well as being extremely knowledgeable about their products. I recommend this business without hesitation!

At 5 years old, I was diagnosed with a mild mid-frequency bi-lateral hearing loss. Since that…read moretime, I have been to at least 15 different audiologists and 7 ENTs; going through the dreaded annual hearing evaluations for 25 years. For years, my mother was berated for not putting hearing aids on her child, mostly because I refused to wear them and I was functioning "well enough" in school. As I grew older I went from a mild to moderate hearing loss. Understanding speech became increasingly difficult. I began to realize my ability to "hide" my disability without amplification wasn't "well enough" for the professional world and personal life. That's when I started my journey to find hearing aids. As a young professional living in Boston and working 2 jobs, it was easier to buy a new car than get financing for hearing aids. Insurance doesn't cover it and my company didn't offer a HSA account. Additionally, I made too much money on paper to get government funding. The technology for mid-frequency hearing loss is not quite here yet, but significantly better than 20 years ago. I shopped around from audiologist to hearing aid distributors who all turned me away when I said I could not pay $8k - $10k within 30-days. I was devastated, defeated, and felt no one could help me...until I went to Brookline Hearing Center. The first time I visited, I met Judith Chasin. This was a very emotional situation and sensitive decision for me. She sat down with me to really listen. Judith made me feel comfortable and gave me the reassurance that hearing aids will increase my quality of life. We must have spent 2 hours talking! I have never received this kind of support and attention from an audiologist in 25 years. With a little bit of coaxing, and encouragement, I got molds for Orticon hearing aids. I came back a second visit to find out the molds didn't fit comfortably in my tiny ears but Judy found me an alternative solution that made them fit much more comfortably. I tried them out for a couple weeks, but realized they were not doing enough for me. I came back a second time and met Judy Arick. Again, this visit was over an hour as she mostly listened to my needs. It was suggested to try another brand, Plantronics, and was sent home for another 30-day trial. I returned a third time, ready to give up, convinced the technology doesn't exist for my mid-frequency hearing loss. I remember being in tears and ready to call it quits when both Judy's told me they'll never give up on me and will find me the right amplification - no matter how many times it took! I was fitted for Widex hearing aids, top of the line, with the most advanced technology. They were very expensive, but did work! This process took 3 months, 6 + visits (at least an hour each), and both Judy's gave me emotional support and technical advice. During the 3 trials and many visits, never once was I asked for payment! At the time of purchase, they worked with me to come up with a financial plan to afford my hearing aids. Almost 2 years later from that first visit, my quality of life has significantly increased, more than I could have ever imagined. With the help of Brookline Hearing Center, I was given the confidence to leave my old company and interview for a new job. I not only got the job, but a major promotion with a Fortune 100 company. Also that year, I met the man of my dreams and will be getting married this summer. I can't express my sincere gratitude to Brookline Hearing and their unbelievably kind and helpful staff. Lastly but not least, I thank both Judy Arick and Judy Chasin for helping me achieve my goals. My story is unique and has impacted my life in many ways. I give my utmost recommendation and will never go anywhere else for my hearing needs again.

I had hearing aid insurance through my company and Flynn Ass. was in the insurance network…read more Unfortuately he attempted to sell me my hearing aid.. direct, for a cost of $3,200 vs. the $399 that my insurance would pay!! I would NOT recommend doing business with this company!

Absolutely above and beyond service! Paul helped me navigate the replacement of my hearing aids…read moreand saved me hundreds of dollars. I cannot say thank you enough! Highly recommend Paul and Flynn Associates for all your hearing needs!

I have been seeing Roney Desousa, Hearing Instrument Specialist at Audiology Services of Belmont…read morefor several years. He has provided excellent service for my hearing aides from cleaning them, changing my domes & assisting any hearing aide problems I may experience. He is as pleasant as he is knowledgeable in his field. I always feel confident in his ability to assist & I highly recommend him. In addition the entire support staff are very professional & friendly. Margaret Lynch

Initially I wasn't coming out here to do a review. Just Checking The Hours. And wasn't intended on…read morewriting a review. I saw this when I did my search. I came across 4.5 *****. How can this be true? I saw one star review. When I damaged my hearing aid. They gave me another one for a replacement. Until they could FIGURE HOW AND WHY! All I can say is that this business. Never makes us feel like an inconvenience to them. Wait time. Never I came in once without an appointment. They totally helped with my minor issue.

Good evaluation, fitting and scheduled check ups. I bought the 3 year plan and did not keep track…read moreof the expiration date. I was prompted to confirm a follow-up appointment, and at the end of the 15 minute appointment I was told that my contact had expired and I could pay $215 for the visit or enroll in a one year plan for $700. At that point I was trapped, paid $215, and would advise others to keep track of the dates in the Parkway agreement to avoid being trapped as I was.

Excellent fitting of hearing aids and careful maintenance and follow-up. New office is both…read moreattractive and easily located next to ample parking. Aged

I hate hate hate doctors' offices with every fiber of my being, but I love Dr. Meyerhardt. If I…read morecould give her 6 stars, I would. She is the best. She even emails! Even if I moved to Estonia, I would return each year to see her. Seriously.

I ve been going to Dr Meyerhart for the last 5 years very professional ,very caring,,always have…read moregood experiance when i go there.