My visit for in-ear impressions was a breeze and the specialist who did them for me was great…read more After doing my right ear once, she noticed it wasn't quite correct due to the interesting shape of my inner ear. So she re-did it promptly for a proper molding. Would definitely recommend to others seeking to have in-ear molds made for custom IEM. Plus it was great that they are right by a stop on the Green line! Made it easy to stop by during my work day

I have been a customer of Brookline Hearing Services for many years. Suzanne and her team go beyond…read morethe call of duty to tend to their patients' needs by being incredibly kind and solicitous, as well as being extremely knowledgeable about their products. I recommend this business without hesitation!

The service here is superb! The audiologists are seasoned…read moreand extremely helpful and pleasant. I am a physician and admittedly, my standards are very high. West Newton Hearing has gone above and beyond. If you're going to use hearing aids, why not see the best audiologists to get the maximum use out of them. LS

Excellent customer service. Very knowledgeable and friendly staff. Super professional and…read morehelpful. I'd recommend to anyone looking for a new audiologist.

Let's start off with three facts about me:…read more 1. I spend a lot of time in noisy places. 2. I like music. 3. I like my ears. so - what does 1 + 2 + 3 equal? Custom headphones. Oh yes. Custom baby. I got sick and tired of all the commercially available headphones out there - they're either too big, don't block enough noise, too uncomfortable, or suffer from any other massive problem. So I decided to have custom headphones made that were actually molded to fit my ear perfectly while also blocking off ambient noise. I called around to the local Westone dealers (as Westone is one of the major groups that do custom headphones) - and Audiology Services quoted me the cheapest price - $90. Apparently their main business is hearing aids - but they do these custom headphone molds as well. I went in and met one of the audiologists there, Gayle Nye (on a side note - I love that job title). Gayle was courteous, knowledgeable, and professional. Heck, we even share the same alma mater. Work was done quickly and well. If I had to complain about anything - it'd be that they quoted me $90, but when I came in they realized that the proper price was $100. They apologized for this, but it was still annoying. Even at that price they were more than $50 cheaper than the next cheapest group I spoke with. Highly recommended.

I have been seeing Roney Desousa, Hearing Instrument Specialist at Audiology Services of Belmont…read morefor several years. He has provided excellent service for my hearing aides from cleaning them, changing my domes & assisting any hearing aide problems I may experience. He is as pleasant as he is knowledgeable in his field. I always feel confident in his ability to assist & I highly recommend him. In addition the entire support staff are very professional & friendly. Margaret Lynch

I've been wanting to write this review for some time as I greatly appreciate those who give…read moreexcellent customer service. My father, who is 95, has severe hearing loss and has been seeing Paul Dole at Flynn Associates for many years for his hearing aids and evaluations. It had been some time since my father was in, both hearing aids were lost at a recent stay for care and it took time to gather funds for new ones. It was my first time bringing my father to his appointment and it was a pleasure to meet Paul. He's friendly and inviting and he offered for me to sit in on the appointment. I enjoyed watching him test and fit my father for the new hearing aids. The two were like old friends which I found touching. At the end of the appointment Paul asked my father if he could hear him and he said yes. Paul then said "welcome back" and my father said thanks and they both chuckled. That was one of those moments I won't forget. My father could hear again. Words I put here could never relay how significant that is for him, the family, medical people and those he meets in public. Paul recently was generous with his time when there was an issue with a part on one of the hearing aids and I was very grateful for his quick remedy of it. I highly recommend Flynn Associates for their expertise and for their caring and friendly service. My father and I look forward to seeing Paul in 2023!

I had hearing aid insurance through my company and Flynn Ass. was in the insurance network…read more Unfortuately he attempted to sell me my hearing aid.. direct, for a cost of $3,200 vs. the $399 that my insurance would pay!! I would NOT recommend doing business with this company!

Amazingly focused on matching me with a great hearing aid. Has taken numerous calls as I adapt and…read moreeven went so far as to help obtain a charger when I misplaced mine.

Dr. Beth is the bees knees!! My husband's nine-year-old battery operated hearing aid went kaput…read more Dr. Beth did her best to fix it, but to no avail. However, she found a terrific rechargeable replacement for my husband and worked with our insurance to get it at a very, very reasonable cost. My husband, who is normally a tough customer was over-the-moon happy with the service here. Thank you Dr. Beth. Highly recommend recommended.!!

I rarely leave reviews of any kind, but this experience requires it…read more I had committed to purchasing hearing aids which were delivered to Dr. Fellman's office. He ran a very thorough audiogram and external ear examination. Explaing the results he told me that I did not need the $4000 hearing aids that I had ordered but would do just as well with a much less expensive pair from Costco. He returned the hearing aids to the company. Professional, competent, and principled. I had no knowledge of him prior to this but I will now refer my patients to him. I am a primary care physician.

Dr. Fellman's substantial technical expertise on all matters related to hearing loss and devices…read moreemployed to enhance your ability to participate in daily activities are paired with his kind and compassionate professionalism. He is honest, caring and very knowledgeable. I strongly recommend him to anyone who considering seeing an audiologist about their hearing loss. Dr. Joseph Chimienti, Psy.D.

I have been a patient of Dr. Vernick since 2014, and while the front office staff around that time…read morewas a bit difficult to deal with (one woman in particular, thankfully she is long gone) it has all turned around. I had not been in for a few years (living out-of-state during Covid made it impossible), but had an emergency with my ear earlier this week created by a mistake at my new PCP's office (note to self: continue search for new PCP). I called Dr. Vernick's office the next day and spoke with Anna - we had a nice chat, she told me she joined the office a couple of months ago and helped me get in ASAP. She recommended I see Mary, the office's RN, and was able to make an appt for me first-thing the following morning. Mary was amazing, looked at both ears to see what happened and then explained in nice, easy-to-understand terms what happened and what to do. My pharmacy let me know 6 hours later (!!!) that one of the two prescriptions she ordered for me was unavailable, so I called the office to go with option #2. I left a message for Mary, she called me back a few minutes later and sent in the next request. I have a follow-up with Mary in two weeks, and am starting to feel a little better after just starting 2 antibiotics. A BIG thank you to Anna and Mary!!

I can hear you. Ears have kept going for me and love classical music. 80 yrs old…read more Dr vernick has an excellent way of relating to folks.

So a positive, professional, experience with the best outcome for my mom. Also, can call anytime…read moreand Paul gets back to you immediately. Just a overall terrific experience.

Paul Flynn gets a star because he is a nice man and maybe a good audiologist. I'm not sure. My…read moremother is 93 years old, and Paul inherited her from his predecessor. She is lovely, very disabled, in chronic pain, and quite deaf, except for a tiny bit of hearing in her right ear with an aid. Because she was incapacitated, I brought her hearing aid to Mr. Flynn to be serviced. I got it home, and it did not work even while changing the batteries daily. Subsequently, my mother took a fall and landed at Emerson Hospital and is now at Care One Rehab. She is now more helpless and cannot hear at all. We asked Mr. Flynn to see her there as he does house calls, and he refused. We know he does housecalls because one day my mother waited 45 minutes for an in-office appointment and he was seeing a patient at Newbury Park. When I requested he see my mom, he said, "I can't do that. I am full." If you. know Concord, MA -- you know his office is right across the street from Care One Rehab. I called five other providers who said, "We would come if she was already our patient, but can't do a first visit there." I called Mr. Flynn about this, and he doubled down. I am a licensed mental health professional and if this happened in my profession, it would be considered unethical/abandonment. I'm sharing this in case you are an elderly patient and may end up in the same situation.