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    Flynn Associates

    4.2 (5 reviews)
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    David Kieff, MD

    David Kieff, MD

    3.9(25 reviews)
    2.8 mi

    Fabulous MD. Terrific staff. Recommend without hesitation…read more Dr Kieff gives you time at each visit. He is skilled and affable. He genuinely cares about his patients His office staff is so friendly and accommodating.

    Patient Feedback: I…read moresaw this ENT for a minor ear issue. While I don't expect every doctor to have perfect bedside manner, my experience during this visit left me uncomfortable. The doctor asked about my profession, but before I could answer, he interrupted and guessed that I was an administrative assistant. While I've held that role before and respect it deeply, the assumption -- and the way it was delivered -- came across as dismissive and unprofessional. He also explained post-care instructions in a tone that felt overly condescending, including how to avoid getting water in my ear as if I'd never taken a shower before. I came for medical care, not to be talked down to. Additionally, the office staff didn't inform me that the doctor was running 30 minutes behind. A simple heads-up would have gone a long way toward showing respect for patients' time. I recognize that other reviews speak highly of this physician, so perhaps I caught him on an off day. Still, the interaction felt unnecessarily patronizing and left a poor impression. I will not be back. It's also worth mentioning that the office requires a credit card to be kept on file "just in case of charges." In all my years of visiting various doctors, I've never encountered that policy before, and it felt out of step with standard practice.

    Tufts Medical Center New England Eye Center - Wellesley - Exterior door to 800 Washington Street.

    Tufts Medical Center New England Eye Center - Wellesley

    2.8(6 reviews)
    2.6 mi

    These people are terrible with communication and being on time. After months of waiting for a…read morescheduled appointment for a consultation, we ourselves found out, without the administration calling us or telling us by the way, that they rescheduled to a later day early in the morning because the doctor was not present in the center that whole day. That alone is such an inconvenience. Other people also had similar problems and they had to drive for so long to the center only to find out their appointments were rescheduled without prior notice. To make matters way worse, on the day of the rescheduled appointment, the wait time was ridiculously long for us and everyone else in the waiting room. We waited for over two hours past our scheduled appointment time and we left without seeing the doctor. This whole place is a joke. I don't ever recommend going here.

    I had to take my son here for a consultation, it was supposed to be a 9:30 appointment and we had…read moreto leave at 11:15 without being seen by the doctor, really poor scheduling and long delays looks like is the norm with this center, also our appointment got moved without even being informed, there is this person Sandy Z who does all the tests, she is a gem of a person who went above and beyond to help, other than her, everything else did not give me a good feeling about this place, probably the doctor needs to look into scheduling and book appointments accordingly

    Photos
    Tufts Medical Center New England Eye Center - Wellesley - Exterior entrance to Tufts MC.

    Exterior entrance to Tufts MC.

    Tufts Medical Center New England Eye Center - Wellesley - Interior atrium ceiling

    Interior atrium ceiling

    Tufts Medical Center New England Eye Center - Wellesley

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    Flynn Associates - hearingaidproviders - Updated August 2026

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