The only challenge was getting an appointment, only because Starry is so popular now. However, once…read moreit was installed, the service is excellent!!! Such amazing fast and consistent speeds (200+Mbps)!!! AND for an amazing price! To top it off, the customer service is superb. I got an in-house tech install visit from Greg who was super nice, accommodating, and personable. Wow...definitely such a stark difference from the other ISP (whom shall remain nameless). Infinitely better! ;) Also, they're employees seem exceptionally happy. Happy employees make happy customers...sounds like there's great leadership and culture at Starry. Other IT/Tech company may take note. I've been recommending them to everyone.

This is another outage and somehow they avoid down detector and pretty much everything elseread more

Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500…read moresf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren't working. Rod responded quickly to my booking appointment on his website, and came in on the agreed date. As I knew, it was a mess. Took two days to straighten it all out including producing "heat maps" to show signal strength throughout every room in the house. it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don't have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he's doing. I'm happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial. Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!

The people who work here are so incredibly helpful. They are patient, knowledgeable and care about…read moresaving you money. I highly recommend them!

We hired this company recently and he confirmed he would be there the day before but on the day of…read morethe job he never answered our calls and never showed up to site. I DO NOT recommend this company to anyone trying to get work done in a timely manner. Dainton the company owner is a liar and will make you look bad or not show up at all. AVOID AT ALL COSTS.

From the owner: Jambos Communications, serving the Massachusetts and New Hampshire areas sInce 2009. We pride…read moreourselves in providing the best service and entertainment experience to our customers.

My install technician was Ivo. He was a very happy soul who came in and got to work immediately. He…read moreexplained what had to be done and had the installation completed within 1.5 hours. We went through the router settings, altered the password to my satisfaction and connected a couple devices to ensure the WIFI was functioning correctly. The premises were left neat; I am very satisfied with Ivo's work. Dan Mackey Framingham

My response back to Astound:…read more I made over 7 attempts to have by quote fixed to no avail. Astound kept increasing the price from $177 to $208. So happy I am not a customer. I saw their true colors on how they didn't care and they didn't want to fix the issue. Also, ASTOUND kept saying they don't have this information on the quote. I sent their own email to them 3 times with no resolution. I believe all the bad reviews on this and other websites. ASTOUND is merging with another company if you haven't heard. ASTOUND has 3 emails from me so they have the documentation. I asked to speak to a manager and they said 24 to 48 hours wait. I have notified the Better Business Bureau as well as the Secretary of State Office in Massachusetts with complaints about their deceptive sales practices and fraud. This is the response I received from Astound. Hi, Ann! Thank you for taking the time to share your experience with Astound. We strive to provide transparent and accurate information to all our customers at all times. We take your feedback seriously and are committed to addressing these issues internally to prevent similar situations in the future. If you have any further details or documentation you'd like to share, please feel free to send us a private message. I'm sure we can get you set up with a package that is the right fit. Thank you again for reaching out, and for your interest in Astound. -Jackie Review of ASTOUND Astound engages in deceptive advertising. I was quoted one price and called to get it corrected and they didn't honor the price. I was quoted a price of $177 and when I called customer service they said price was $208. in addition, they didn't believe me as the customer even though I have a receipt of the amount. Customer Service said we see $0 dollars in our system since you haven't received your bill. How can Astound expect people to accept a service without a quote. I was quoted 4 free cable boxes and remotes and that wasn't honored. Overall, the worst experience ever and happy I am not going to be a customer. Clearly, they don't care about the customer and don't know how to provide sales quotes. Don't believe their sales since they will charge you a separate price. Be aware, you are not locked in for 5 years on the price. That is only internet, so be prepared for large increases. DONT TRUST ASTOUND SALES OR CUSTOMER SERVICE. THEY LIE ABOUT PRICING AND SERVICES.

Do not get xfinity if you have any other option!…read more If you do, for god's sake do not ever do a an ownership transfer. It will somehow fuck up your credit score for life. Customer service had no idea how to fix it, or even let me pay off the debt I shouldn't owe in the first place. Spent several hours on the phone with their "experts", only to find out no one knows how to fix it. And don't get me started on their network speed. It's just shite quality all around.

No phone number for retail stores is absurd. Would like to see if they have a cer phone before I…read moredrive there!

Customer service was absolutely horrible. Only one person working and trying to multitask but was…read morenot helpful at all. Walked out the door and he was probably happy that I left.

Avoid all Russell Cellular stores. They are not real Verizon representatives. I bought a new…read moreVerizon phone from Verizon online with a defective sim card, and Russell Cellular won't look at it or service it without charging $100. They should not have the Verizon logo on the door either.

Initially gave good review, but errors were made: accidentally or on purpose? Wrong phone given…read morewhich was more expensive per month, insurance was added when it was not requested, data transfer for four phones took over two hours! Need I go on? My daughter warned me about the bad reviews. Might be justified. Took over an hour with Verizon billing to get bill corrected. Yikes.

If I could give them a negative here i would. I noticed my bill went up and went to an authorized…read moreverizon store today and they notified me that what the Stoneham location did was illegal and criminal like. I went to this Verizon location back in September to upgrade my iphone 15 Pro Max to an iphone 16 Pro Max. The Iphone 15 was still under financing agreement. The rep Johnathan Garcia, move my payment to my watch line and upgraded my phone line to the trade in promo for the iphone 16 pro max. From what i was told, the iphone 15 pro max was not paid off and was not eligible for trade in. The rep J. Garcia, instructed me to leave the old phone with them, then they stole the device and reprocessed the trade in with a different device they had lying around - Google Pixel 4 in order to satisfy trade requirements. Emil Concepcion sold the new phone w/payments on the primary number. A few days later, Jonathan Garcia, submitted the promo correction form to change the $0 pixel 4 trade in to $1000 promo. Stay away at all cost from the Verizon at Stoneham, MA. They tricked me and now as it stands, I'm paying on two phones and plan to file this complaint with the FCC as the Verizon Corp location is also investigating. NEVER AGAIN, will i go back to this store.

I have been a loyal (and patient) RCN customer for 13+ years for cable and internet. My bill is…read morewell over $200/month for basic cable and 300mbs internet which is completely ridiculous. I have until now overlooked the increasing random fees and surcharges and their suggestions to call back repeatedly to try to negotiate a better price. What I cannot overlook is the horrible internet speeds we get. I call and complain to an Rcn representative almost on a daily basis. Every time I call and I run a speed test all of the sudden I'm getting crazy high speed internet. Then a few hours later I'm lucky if I get 5mbps connection. Attached are some examples. I have much more documentation of this phenomenon where one wonders if they're running a "rob Peter to pay Paul" scheme and don't actually have infrastructure to support all their customers. I am so frustrated and unless performance magically improves I will be actively looking to switch to another provider. If anyone has suggestions please message me.

stay away from these THIEVES the reception was terrible I cancelled within a the month of getting…read moreservice I cancelled ,now I get a $215 bill my advice stay away from this company

Fix N Repair was able to repair my son's Xbox in just couple days. Reasonably priced and we were…read morethrilled that we avoided having to purchase a new one!

iPad took an unfortunate tumble and the screen cracked on the bottom... Went to Fix 'N Repair's…read morewebsite and reached out for a quote. The process was super easy; complete the form by selecting the repair option (more on that to come), what device you have, what is wrong with it, your contact information, and how you'd like to be contacted. The repair options are to either visit the store or a come-to-you service which is unique, convenient, and a great option that sets them apart from other companies. And the at your door service does not have any hidden or extra fees! They are very responsive and quick to get in touch once you submit the form. I reached out during business hours and got a response immediately! I really liked that they asked how to contact - via call, text, or email. I needed my iPad, 9th gen fixed. It was quoted at $119 (+tax). I opted for the come to you service. It said online they have a van and do the repairs that way, however they reached out to see if I was okay with a pick up/drop off instead. That made no difference to me. They were very communicative throughout the process. It was very easy to schedule an appointment and I was able to have them complete repairs the next day! They did a great job with the repair - it looks brand new and you can't tell that there was an accident in the first place! They also asked if I wanted to add a screen protector which I appreciated as I would prefer not to break my screen again. They charged $20 for the protector and application, which I thought was reasonable and worth it for me not to have to mess with putting it on myself. Since I had a case already, I did not need one but they sell cases and accessories too. I highly recommend checking out Fix 'N Repair if you are in Wakefield or surrounding towns. Again, it was super quick and easy, great service, and a job well done!!