iPad took an unfortunate tumble and the screen cracked on the bottom... Went to Fix 'N Repair's…read morewebsite and reached out for a quote. The process was super easy; complete the form by selecting the repair option (more on that to come), what device you have, what is wrong with it, your contact information, and how you'd like to be contacted. The repair options are to either visit the store or a come-to-you service which is unique, convenient, and a great option that sets them apart from other companies. And the at your door service does not have any hidden or extra fees! They are very responsive and quick to get in touch once you submit the form. I reached out during business hours and got a response immediately! I really liked that they asked how to contact - via call, text, or email. I needed my iPad, 9th gen fixed. It was quoted at $119 (+tax). I opted for the come to you service. It said online they have a van and do the repairs that way, however they reached out to see if I was okay with a pick up/drop off instead. That made no difference to me. They were very communicative throughout the process. It was very easy to schedule an appointment and I was able to have them complete repairs the next day! They did a great job with the repair - it looks brand new and you can't tell that there was an accident in the first place! They also asked if I wanted to add a screen protector which I appreciated as I would prefer not to break my screen again. They charged $20 for the protector and application, which I thought was reasonable and worth it for me not to have to mess with putting it on myself. Since I had a case already, I did not need one but they sell cases and accessories too. I highly recommend checking out Fix 'N Repair if you are in Wakefield or surrounding towns. Again, it was super quick and easy, great service, and a job well done!!

Nice folks and convenient. I called around to a few places and their pricing was in the middle,…read moresomeone else was $35 more and someone else was $30 less to replace a battery in an old MacBook Pro. I ended up using them since they were convenient. The part was in the next day and they had the battery replaced quickly (laptop was available for pickup in less than a couple hours).

I brought my 2 iPad to swap screen and the one with the good screen got broke on the process…read more.. didn't consider giving or offer a deal to get a new screen still charging same price. those tech just want to ripe your pocket, bad costumer service. Didn't care of broking my screen to charge 2 or not get it fix. Did not accomplish what was need it even when was told if you were not able to do it don't do it.

Garrett was great!! Water in charging port. Fixed in an hour. He explained the process well and…read morewas incredibly courteous and professional. Ty!!

They were quick and efficient in repairing my cracked iPhone screen. It's like new. Great customer…read moreservice.

Discovered problem with phone not starting but ordering part was too expensive to be practical…read more Better to buy a new phone than repair.

I came to repair my phone and they damaged my phone, after replacing my screen they left a blue dot…read morethat was not there before. They even damaged my phone. Do not come here. There's no excuse for damaging a phone and leaving it worse than they found it. Do not come here just go to apple. Unfortunately I had to pay for the consequences of not going to apple. Just go to apple I don't care if they charge you more you will get your phone repaired. Not these careless people.

The canoe we were in decided to capsize and dumped our surprised cell phones into the river. My…read morecell phone was only 1 month old and not hardy at all. Despite being rescued in less than a minute, it quickly began to succumb to the water damage as the screen generated lines and stopped responding to my imploring fingers. iPhone Solutions had really high reviews on google and I decided to check them out. The place was very busy and they had two people working. They replaced the screen and changed out the battery charging portion, not really sure how it all worked but now when I plug in the phone it doesn't feel the same. But it's been a few days and the phone seems to be working fine so I'll keep my finger crossed. Friendly service during a stressful time.

In Boston for work and I dropped my phone. I found Rich on Yelp and gave him a call. Rich worked…read morewith my schedule and met me at a Dunkin Donuts at 9pm. He fixed my phone in just half an hour, right in front of me. He also carries a great conversation! Really nice guy and knows what he is doing. If you're in New England and you need your phone's screen replaced, don't hesitate to call Rich. His pricing is completely fair, his work is efficient, and he is very friendly.

I cracked the glass on my iPhone 6s. I was debating whether to fix it or not because it was only a…read morebackup to my iPhone 13 pro. Went to the mall and they offered to fix the glass for more than the phone was worth. I found iRich on Yelp and called him. He was very friendly and accommodating. I drove to his place of business and he came out to get my broken phone and replaced the glass in a half hour and charged a very reasonable price. Would highly recommend if you have the phone blues.

Good service, if your screen is broken the tech will have it done by the next day "if it's only a…read morescreen/glass replacement"but otherwise that's up to the tech to determine how long it will take due to how much damage it has

Great place, competitive pricing, and reasonable. I brought two of my kids iPads in for repair. Any…read moreother place could have easily charged me a service fee but when the guy called me back from the repair shop, he told me it's not worth repairing either one of them, and didn't even charge me to diagnose. Highly recommend!

I got a new battery for my iPhone and was able to stand there and watch it installed in under 10…read moreminutes. So much easier than an appointment and long wait at Apple. A great local business!

Buyer beware. Happy to take your money as first but then absolutely terrible customer service. The…read moreentire experience was frustrating from start to finish. The staff was unhelpful, communication was poor, and I felt like my concerns were completely ignored. I expected basic professionalism and courtesy, but unfortunately that was not what I received.

I've been going to Marconi Radio in Beverly for years, and my most recent visit was another…read morereminder of why I keep coming back. This time I brought in my MacBook to have the battery replaced, and as always, the service was exceptional. Tony greeted me with a smile, took the time to explain everything, and had my computer back up and running in the time it took for me to stroll down the street for some lunch. Whether you need a cracked cell phone repaired, a computer fixed, or even a remote starter installed before another cold New England winter, Marconi Radio is my first choice every time. What I appreciate most is that you're treated like a valued customer, not just another transaction. The Linares family has been serving the community for decades, and it shows in everything they do. It was also great to see Tony's son, Anthony, now working alongside him and continuing the family tradition of outstanding customer service. Hats off to the entire Linares family. Marconi Radio has earned my business time and time again, and I highly recommend them to anyone looking for honest, knowledgeable, and dependable service.

After an accident, my phone was no longer working. I was locked out of everything and according to…read moreGeek Squad and a few others, nothing could be done. I was referred to Tony who promised to do the best he could. Sadly, the phone repair was beyond his skill set. But, he knew how upset I was and reached out to a friend of his in NY. After a week or two, it was brought back to life, just long enough to transfer my data. There aren't enough words to describe Tony (and Anthony's) professionalism and passion for their craft. I HIGHLY recommend using their services!!