This guy was extremely nice considerate of our situation and did what he could to help us.read more

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

We upgraded an iPhone 7 to a 16plus. We ran into a few system issues related to how our account…read morewas set up and were there about 2 hours but our rep was fantastic and every manager he asked questions of worked with us to solve the issues. (Details complicated which is why they were issues!). Rep Ben never showed frustration about how long it all took nor did the managers. They found us a good deal on a new phone with very little increase in note per month. No high pressure to buy other available services like streaming deals etc. A good experience.

We had to visit this store due to a problem with one of their hot spots we use. The employee who…read moreassisted us was very friendly, and quickly determined that it fell under a warranty, so a replacement would need to be ordered. Through this entire process he remained friendly and engaging. When the replacement hot spot arrived, picking it up was very easy--we were in and out quickly. I'm glad we are doing business here.

Called, needed to bring in a repair that same day. Put me on hold....27 minutes later still on…read morehold....will just take my business elsewhere.

I tried to place an order for delivery and the system was a bit vague. Placed order and received a…read morephone call that it was ready for pickup, not shipping, Customer service person called back a second time and was very quite rude! I lost my cool and told her what to do with herself and to cancel the order ! TERRIBLE CUSTOMER SERVICE!

Never been there before but reached out via the projects in this app. and they were very prompt to…read moreanswer and even suggested a place that could help with our suggestion.

Resolved my company's IT issues so fast, it was like the problem didn't even exist in the first…read moreplace! They have their own VoIP system without a 3rd party and I've never been more happy with a Network management Service.

Stopped at the store just as they were about to close and really needed some phone chargers. Kris…read morehelped us find something very nice and I bought 2 chargers and some ear phones for my wife. A definate professional and caring salesman! My wife LOVES the new earphones and thank you! This guy has a great knowledge of the technology he sells and knows what will work best for each person. I highly recommend talking to Kris if you ever stop in.

The person at UScellular who oked the picture in this ad, woman looking at her phone, has done a…read morerather poor job. The picture gives off a vibe of arrogance and snobbery in MHO.

We recently found out we were able to switch from our overprice Internet provider to T-Mobile. Our…read morebill went from $178 to 50. Our neighbor recently switched and another quickly followed suit. We are the third person on our street to recently switched to T-Mobile and we are all over joyed with the speed and the low cost. Even after we hit our The speed doesn't seem to slow down like we were afraid of. The ease at T-Mobile was unmatched. The store employee quickly gave us our router and the instructions were super easy for us to do ourselves. One of our neighbors admittedly is not the most technologically savvy person on the planet but they were even able to plug in play and get going in a jiffy. We've had the service for over a month and not only was the in-store purchase fantastic but we have been enjoying the speed and ease of the system. Thank you T-Mobile!

My landlord abruptly took away our free internet in the middle of the day while I was working from…read morehome. Called T-mobile to see if they could get me set up same day with internet. They had me back up and running the same day. Excellent customer service and timely response to what I was needing. Thank you Megan for your help!

By far the worst store I have ever been to. The manager Josh is a kid who doesn't know how to…read moremanage. The store lied about a trade in upgrade and kept charging my account for both phones for the past two years. Instead of trying to solve the situation he went into cover my ass mode, defense mode, coward mode! This generation has the people skills of a hard boiled egg, Josh fits the bill just right, spineless automaton jumping through set hoops, set before him by task masters. Sad indeed

I had a horrible experience here! The customer service sucked majorly! The company I'm with…read moredecided to switch carriers, which left me without a phone and I was out of town. I explained that to the gentleman working customer service. He told me I had to have the owner call and put me on the account. I called the owner to have that done. I came back in the store and a different man helped me and I told him what was going on, but he told me a different story in which the owner had to call 611 from his phone to add me on. I said that's not what I was just told. He argued with me and said yes it is I heard him. Not sure where he learned his customer service etiquette? Very rude!!! I will never come back here!! I left without my phone working and upset at how I was treated!!

This is one of very few that had employees who really understand the system. For once it was not…read morelike pulling teeth to enter an AT&T store. They better hope Josh and Thaddeus stay around!!

I am extremely frustrated with AT&T regarding a promotion to switch seven Verizon wireless lines to…read moreAT&T and pay off our existing Verizon balances. On June 13th, AT&T manager Heather Freeman came to my home and completed all paperwork, personally guaranteeing that AT&T would provide a gift card to pay off our Verizon bills. Months have passed, and nothing has happened. I continue to receive bills from Verizon. I have submitted all required documentation online and via email to maketheswitch@att-rewards for each line, yet AT&T claims they never received it. Every time I call customer service, I have to explain the situation from scratch. Escalations to managers have produced no resolution, only instructions to "submit the forms again." This is unacceptable. AT&T promised a promotion and has failed to follow through, forcing me to pay both AT&T and Verizon. I am requesting immediate action from a senior-level team to resolve this issue and provide the gift card as promised. I expect a concrete resolution without further delay.

When I bought my first computer back in the early 90s, I tried a variety of vendors for help. It…read moredidn't take long to realize that PC Net was consistently on top of things. They've filled the role of IT department for Bug Zero as we progressed to multiple computers, pier-to-pier, and finally a server. Response is always timely and the techs always knowledgeable and courteous. They even lend a hand with items such as smart phones that they don't sell. With PC Net behind me I shall fear no new technology!

From the owner: PCnet's recommendations will help you lower your total cost of IT, including the hidden cost of…read moredowntime, substandard performance, and lost productivity due to incompatible or out-of-date software. Our Managed IT Service is like hiring an IT department for a fraction of the cost. Managed IT, IT consulting, outsourced helpdesk, disaster recovery, cloud solutions, VoIP Solutions, whatever your needs PCnet has your back!