Got a screen protector , they put it on crooked and a very dark one where my phone couldn't do…read morefacial recognition. Took it back and the guy just laughed. Very rude. 27 dollars down the drain. I wouldn't go to this kiosk ever again. But we went to US Cellular and got the black ice screen protector. It's awesome and great service

We bought my girlfriend a cell phone case here about 3 weeks ago. We bought it here because of…read moretheir selection and it looked like their cases were well made. We also had them install the custom cut screen protector for another 10 dollars just because I've never had any luck getting those things on straight. 3 weeks later when the screen protector started peeling off and the case had already had a major defect in it we decided to go back and see if they could help. Turns out they would not. The guy behind the counter pointed out that their return policy for defects is SEVEN DAYS! THAT'S RIGHT, THIS COMPANY ONLY STANDS BEHIND THEIR PRODUCT FOR 7 DAYS! And then they'll still do nothing unless you have a receipt. When I asked about the screen cover, the same guy told me that they (the screen saver) don't just peel off and that the screen was obviously hit and that's the only way they would peel from the corner like that.... Needless to say we will never buy another ANYTHING form this place as they have NO CLUE what customer service, satisfaction, or standing behind their product is. I usually give just about any business the benefit of the doubt when I have a less than wonderful experience. I was a customer service manager for years and I know it's hard work but... I'm just going to write this company off. Life's too short to get horrible service!

Stopped at the store just as they were about to close and really needed some phone chargers. Kris…read morehelped us find something very nice and I bought 2 chargers and some ear phones for my wife. A definate professional and caring salesman! My wife LOVES the new earphones and thank you! This guy has a great knowledge of the technology he sells and knows what will work best for each person. I highly recommend talking to Kris if you ever stop in.

The person at UScellular who oked the picture in this ad, woman looking at her phone, has done a…read morerather poor job. The picture gives off a vibe of arrogance and snobbery in MHO.

Tougher technology's team seems awesome. Was willing to help me out with a personal project I've…read morebeen doing to get a CF19 into great condition

From the owner: Tougher Technology sells, supports, & services rugged laptops, mobile devices, tactical gear, &…read moremore. We specialize in Panasonic Toughbook & Dell Rugged Laptops. We offer parts repair and related accessories for most rugged laptops, tablets, and mobile devices.

Misleading Promotion & Unfair Denial of $200 Gift Card Offer…read more I'm extremely disappointed with Verizon's handling of the \$200 FWA Cart VZ Gift Card promotion. I signed up for the Verizon 5G Home Internet service within the valid promotional window. My claim for the \$200 gift card was unfairly denied with the excuse that my purchase was "not within the time limit." This is simply not true, Verizon's own records show that I did indeed accept their offer within the time frame of the promotion. It feels like Verizon is hoping customers will just roll over and not pursue fulfillment of their promotional offer. Promotions like these are meant to incentivize new customers, however what they are doing is nothing short of deceptive advertising. I expect Verizon to honor their commitment and issue the gift card as promised. If you, Yelp reader, a're considering switching to Verizon based on a promotion, proceed with caution and DOCUMENT EVERYTHINNG. This has been a very disappointing experience with a company from which I expected transparent honesty.

Verizon bought Net10 and I've been on hold over an hour and a half and no one answers. I'm trying…read moreto pet my number to a TracFone, also owned by Verizon and NO ONE answers the phone. I've been dealing with this now for a week. I've tried 611. Do not do business with Verizon they don't care about anyone.

They price matched and fixed my Xbox hdmi port in less than 2 hours! Definitely will come back if…read moreot happens again. Forgot to mention lifetime warranty!

Went in for a smartphone repair. Excellent service, knowledgeable about computer and phone issues…read more Highly recommended!

BEWARE Most reviews are negative for a reason. First screen I have ever broke. Didn't want to pay…read moreApple $250 for a new screen for a 3 yr old phone. I stopped in this store and was told $90 to replace screen. That was reasonable, so 20mins done. I wish I had kept the broken screen. This screen freezes 50+ times a day! I called the store and the rep said just restart it every morning. Does not help. I call the store again, they tell me they can not help me. They only guarantee it for 30days. When I called the first time, it was less than 30days. But was not told this. So they stringed me along and it's passed 30days, now they can't help!!

DO NOT DO BUSINESS HERE. This place is a scam. We took my husband's phone here to get repaired…read moreafter it stopped working after a float trip. White blinking screen. Phone came back fixed over $300 later. Within an hour of having the phone black/purple lines came across the screen. Took it back and they said we physically damaged the phone. The phone wasn't dropped. They said putting a case on it could have caused it...who would ever agree with that?! We were told the owner needed to look at it to see what would be done next. No call, we called Wednesday and were told they were waiting on the screen to arrive to repair and told us we would be paying half the normal cost to repair it....absolutely not. They just assumed we would fix it and shell out more money for an issue we didn't cause. The google reviews are good but the Yelp reviews are a different story. The same thing has been done to numerous other people. Long story short we still have a broken phone and now have to dispute the charge to get our money back.

Have NEVER been disappointed with my experiences here, with purchases or repairs. CPR will always…read morebe my "go to" for help with smart phones. Affordable and courteous.

Rude @$$, guy behind counter, dirty blond hair, he wouldn't give name so don't know it, won't go…read moreback here due to horrible customer service. Have to give star rating so 1, otherwise would be no stars.

Great diagnostic service and communication while my iPods were being repaired…read more They told me how long it would take and were spot on.

I'll just say it I'm not a fan of technology overall. I tend to be one of those people that hates…read moreupdating anything. I hate updating my IOS, I hate deleting pictures off my iPhone, I hate really anything having to do with any sort of technological maintenance. I am also the type of person that does not have the newest iPhone and is not interested in getting the newest iPhone. SO, when I was tasked with getting a new battery for not new iPhone, I was dreading the whole experience. My lovely Battery is four years old and unfortunately its max life was only at 80%. My husband strongly urged me to get a new battery installed. Sigh. I did my homework and yelp informed me that Springfield iPhone repair was the place to go. I patiently waited until 10 AM this morning to call dan and make sure that he had my vintage battery in stock which he did. Luckily I found street parking and was able to get into Dan so he could replace my battery in a jiffy. I opted to wait for my phone which provided me with a chance to overhear Dan helping various people on the phone with patience and unparalleled expertise. Dan's coworker, a pug named Winston, sleeps near to all the efficient iPhone magic. Thank you, Dan for making this anti-technology girl happy. I appreciate it !

We had to visit this store due to a problem with one of their hot spots we use. The employee who…read moreassisted us was very friendly, and quickly determined that it fell under a warranty, so a replacement would need to be ordered. Through this entire process he remained friendly and engaging. When the replacement hot spot arrived, picking it up was very easy--we were in and out quickly. I'm glad we are doing business here.

Cheryle the manager was incredibly condescending and extremely rude. I have never had such an…read moreunprofessional experience at a Verizon store. I tried multiple times to explain what I needed help with and she refused to fully hear me out and address the specific concerns I came into the store for. When I was clearly upset and tried to explain to her what about her approach was wrong she doubled down on the attitude and never once apologized. Not to mention when we asked to speak to the manager we had 5 grown men swarm around us to hear the "drama" and they were very loudly talking negatively about my "attitude". I will never shop at this store again.