Five stars for StreamWise Solutions, and special recognition for Juan…read more I originally contacted StreamWise to install an outdoor OTA antenna for our home. I've been using OTA television for about 13 years and currently have five TVs, each with its own indoor antenna. That setup worked, but I wanted to finally move to a properly installed outdoor antenna that could serve the entire house. StreamWise absolutely delivered on that. The reception from the new outdoor antenna is outstanding. Channels that could be inconsistent with the indoor antennas are now coming in extremely well, and having one properly installed antenna serving the house is a much cleaner and better solution. But surprisingly, the OTA installation may not even be the most valuable thing StreamWise did for me. Our house already had RJ45/Ethernet connections installed in multiple rooms, but they were useless because the wiring and central panel was not complete / bad. I wanted to take advantage of those connections for years because I prefer hardwired internet for stationary devices rather than having everything competing over Wi-Fi. Juanito took the time to look at the existing wiring, understand what had been done in the house, troubleshoot the panel, and get the Ethernet connections functioning. And he explained the setup so I actually understand how to manage it going forward. That is the real game changer for me. We're a family of four with a lot of connected devices, multiple TVs, streaming, security cameras, and everything else on three floors! Until now, most of that depended heavily on Wi-Fi. With the existing Ethernet infrastructure finally working, I can hardwire TVs and other high-use stationary devices (work laptop) throughout the house and reserve Wi-Fi for the devices that actually need it. That should allow me to get much more out of the internet connection I already have rather than simply paying for increasingly higher bandwidth. It also gives me the flexibility to consider lower-cost internet plans and other ISPs because the home network itself is no longer the bottleneck. That is what impressed me most about Juanito. He didn't simply show up, install the antenna I requested and leave. He recognized another problem that was important to me, took the time to work through it, fixed it, and then helped me understand the solution. That kind of service is worth calling out. So if you're considering StreamWise for an OTA antenna, I can absolutely recommend them. The antenna installation and reception have been excellent. But in my case, getting the wired network throughout my house working properly may end up being even more valuable over the long term. This is not inexpensive work especially all the things I needed help with like my RJ45 fix so I spent the money to do it right. I expect my ROI to take a few years, if not in one year if I can get the right ISP and affordable plan soon. In short, excellent work by StreamWise and especially Juanito. This was one of those service calls where I ended up getting considerably more value than I expected. Highly recommended. p.s. once I get the new internet, start seeing the savings plan to look at other options as needed. A mesh system to increase any bandwidth dead spots, I find and possibly the Tablo concept. Most likely will give Streamwise that business. I need them to stick around.

Jaun is a rare individual who knows homeantenna installation inside and out. We now pull in all…read morelocal stations from Longmont, in higher definition than what xfinity delivered and for free!

TDS will charge you for a full billing cycle even if you cancel service a few days in. They don't…read moreprorated. So I canceled my service with them today, March 4th due to a move and them not servicing my new area, and I had to pay for service through March 22nd. Be aware!​

I canceled my TDS service the beginning of October 2025. We had TDS Internet service for about…read morefive years. The first four years were great, but the last year was plagued by service interruptions and issues. The issues were so bad and wide spread TDS assigned two people to help our neighborhood get the issues resolved. This was after I had replaced my router and my entire Google home network system. This was all done in vain to help prove to TDS the issue was on that side. After approximately a year they must have replaced some back end equipment and our Internet worked fine. However, the trust was gone and I switched to xfinity. Xfinity had just built out infrastructure in our neighborhood and TDS made the decision to switch easy. Breaking up with TDS is not easy, and after five months of trying, I am still not done with them. I canceled my service at the local office where I returned the TDS modem at the beginning of October 2025. This was not a pleasant interaction and ended with me having to pay for the entire month. They are unable to, or rather unwilling, to prorate their charges. What struck me odd was the office person telling me to keep watching my bills as TDS has issues sometimes with billing. I'm glad I watched my bills. In November, I paid for the Internet service to finish out with TDS. I should have been officially done at this point. When December came around I was sent a notice about owing $156.75. Thankfully I saw this before they ran the auto payment that had previously been set up. I was able to call and talk with a lovely lady who after twenty minutes was able to verify I had returned the modem and the charge was false. She removed the charge and I thought I was done with TDS. In January I started my Sunday morning off with an email from TDS stating I owed the equipment charge of $156.75. I made a note to call them when I had time the next week. This task fell to the side as life is busy. However on Thursday I noticed that TDS had actually auto drafted the $156.75 out of my account. At this point I made the time to call TDS. I worked my way through five different people, departments, levels. I explained the situation to each person, and everyone agreed TDS was fully in the wrong. The initial resolution they offered was to send me a check in mail. They said this would take anywhere from 90 to 150 days. Apparently at this point I was expected to give TDS free short term loans. The next person I talked to was able to get this check date down to 10 days, but required me to send pictures of my bank account proving the funds had been taken. After five years of auto draft working everytime they wanted proof I wasn't trying to scam them. The next best and 'final' offer was six days to return my money. After an hour and fifteen minutes of taking with people and being on hold, the final person I talked to was Jaron. Once again he agreed the whole situation was on TDS, but the best they could do was six days. At this point the sludge of being on hold and talking with so many people was working. I was not happy about the six day wait, but it is what it is. I wanted my money back and for them to fix this issue so it didn't happen to me or anyone else again. Jaron was nice and understanding, but I honestly have 0% faith he will be able to fix the issue. I wanted his contact info (phone, email, what ever) so I could talk with him in February, when I assumed this would happen again. However TDS does not allow them to give out contact info. Jaron assured me he was the only 'Jaron' in the call center and I could just ask for him. TDS stole $156.75 from me on January 27th 2026. I am righting this review ten days later on February 5th 2026. Since reporting my issue, TDS did send me a bill in the mail showing they owed me $156.75. I've also received at least one mail flier wanting me to sign up for TDS. I will never be a TDS customer again, and am actively letting my neighbors and community know of my issues with them. At this point I am basically an xfinity salesman. At this point my only option seems to be to use www.screamintothevoid.com.

Stewart provided outstanding customer service! He was friendly, patient, and genuinely focused on…read moretaking care of me. He explained everything clearly, handled my return quickly, and made sure my account was squared away before I left. It's rare to get service this good, and it made a usually frustrating errand easy. Thank you, Stewart. Xfinity is lucky to have you!

I wish I could leave no stars, 1 seems high for what I experienced. I was a client for over 20…read moreyears with Xfinity but finally left because they seem to have made it a standard to lie to customers about the price they will honor monthly. Repeatedly I was told I would pay $52.11 per month for five years. But kept being billed $96 per month. I've never experienced such poor service in my life. Very thankful to now have GFiber, such a great experience.

One extra star for being better a better business than Comcast, which isn't saying much. Moved into…read morea building that had Wifihood for the entire complex. I thought, "Great, I can save a few hundred dollars a year!" Well the internet is okay for parts of the day where no one is home, but when I get off work, it can be really slow. It has has connectivity issues and randomly drops connection many times a day. Then if I want to play Xbox Live with friends? Forget it. Their Network is on a Strict NAT so you can't connect to many people. I called and they said they couldn't help me with it. Am bringing up looking for a new internet provider at the next HOA meeting

They have since changed into a different company and are extremely accommodating. Good on them and…read moregood on Moe. She always has helped me when I needed it. Thank u WiFi hood

WARNING: Do not sign up with NETEO. Not only does the service not work in my area, I was told that…read moreI would receive 2 months free to "keep testing it out." I was then charged full price for this month, automatically. They also refuse to answer my phone calls, emails, and website contact form submissions to end service. Extremely shady business model, extremely poor customer service, and extremely poor internet service itself. I am having to contact my bank to stop payment to NETEO since they are ignoring me completely. It's hard to imagine that this is a legitimate business. Don't risk your money or your time with NETEO.

I have been with NETEO practically from the beginning. Many years. Their service was top notch…read more Phones were always answered and the tech support people were the best. Their communication, if you sign-up, keeps you informed of the status of the complete system. That is top notch. A few folks that had been with the company for years left the company. I feel they helped get the business up and running and left it in good hands. Something has changed. The phones are no longer picked up from Tech Support, Billing, or Sales. It seems they might be short on people. If you leave a message as the system instructs, you do not hear back. You can keep calling back and no one answers once they are open. They have a service that is not within Colorado who eventually picks up the call and takes messages only. They have no information on any details of the company, just takes a message. I hope something changes in the very near future. It is not the staffs issue; they need better support. The staff is always professional and so nice. NETEO internet system itself is great. The issue is lack of communication. It was the best out there for internet service up in the foothills. The internet service itself is great and the price is very reasonable. The heart of any company is communication and that has been lacking for months now. I hope it can be corrected in the very near future.

The reliability of Google Fiber Webpass deteriorated so badly that I left for another provider…read moremid-contract. The first year was fine, but after that the service became unreliable. Once outages became frequent, I began tracking them with NetUptimeMonitor. I was averaging 6-7 outages per month, ranging from minutes to hours. Customer service acknowledged the outages but did nothing if the service was back by the time I called. They never investigated why I was experiencing such frequent interruptions -- it was clear they didn't care. If you need a dependable internet connection, look elsewhere.

Thank you Webpass and Kosal!!…read more My wife and I just moved to Denver and priority #1- internet! Kosal arrived an hour early, installed the internet, and provided us tips on how to maintain our super fast internet! Kosal was very professional! Thank you webpass for the great customer service and internet!

Aerux used to be great, but now the technical support is horrible. As others have noted, you…read moresubmit a service tech issue complaining of the system being down, and no one ever returns the call or emails back. The only way you will get to talk with someone is by retrying your call numerous times in hopes of talking to a tech. AND never let them say they will call you back with a resolution because they won't. My internet has been down all week, and I still haven't been able to get them to resolve it. If you are in Parker as we are...start shopping around. MAVERICK is now cheaper than Aerux and is fiber, so you will get screaming fast speeds.

Aerux owns AU Wireless in Golden, but still represents themselves as the original non-profit that…read moreestablished the network and sold to Aerux in 2022. They claim 2-hour response time for technical support, but aren't available on weekends to provide service. The call center they use to provide "support" was unable to contact the company.

It's hard to find small businesses that grab your trust quickly and keep it. Zack and his team…read moreprovide quality services at reasonable prices while maintaining exceptional customer support. You guys knocked it out of the park on this one.

Used too be great, switched from Century Link. Originally it did provide more reliable internet and…read morebetter speeds. Now they're worse than Century Link. There have been so many multi-day long outages, and with Century Link there were frequent outages but they were at least solved somewhat faster.

After experiencing loud buzzing on our home phone land line, I tried to call Centurylink to send a…read morerepairman to fix it. There is no phone number on their website! Imagine that? A phone company you can't call to report a problem. They want you to post an email, but their site couldn't find me, their own customer. I typed in my account number exactly as it appears on my phone bill, still nothing. I had to send an email asking them to contact me through a messaging portal. Unbelievable.

Signed up for their stupid new program Connected Voice with Air Line...I knew it would be trouble…read more Not only was I unable to set it up but it knocked my landline off and I cannot receive calls and I work from home! It changed my voicemail so that I cannot access it and changed the outgoing message! I cannot dial out on my cell phone either now. I called to speak with a rep and was on hold for 45 minutes because I couldn't use the call back option since I cannot receive calls! After explaining to the rep everything going on, she put me on hold and dropped the call!!!!!!!!!!!!! I'm furious!!!!!!!!!!!!!! Then I called the department that I signed up with for this stupid plan and he reconnected me to waiting for 30 minutes for the next rep. I'm burned out! I cannot go through this again, I have a life! I will try another time after getting some distance from this crap! Meanwhile no one can call me and I cannot access voicemail or call out on my cell!!!!!!!!!!!!!!!!!!!!!

We have had Centurylink for probably 20 years and with their turnover phone service to Connected…read moreVoice with Airline, so far it is a disaster for us. I hooked it up easily as directed, but we can only make outgoing calls and I didn't realize for a whole week, we got no incoming calls- important ones from doctor, etc. . I called the service number and they are stalling me off for 4 days so they can "fix the problem". We shall see,. If they do, I will revise my complaint. If not, I will have to drop Centurylink.

Crooks,phone line went down today at my business spent about 3 hours on the phone…read moreNo call back,finally after i called back wae Told it will be 13 days before they could look at it.Anyone calling may store will think we are Clised.Lost business and having to pay staff And they want to compensate me 26 dollars Who ever is in charge should be put in jail