I have been a customer of toast for a few years now, and hands down the best customer service in…read morethe industry. Couldn't say enough about these guys. Thanks toast Damon

In our city, this is a shoestring operation with very shallow tech support. Support calls go to…read morevoicemail. Different techs give different answers to basic questions. I don't appreciate the challenge of DIY.

Frontier will give you the same quality as an expired dollar store battery. Weekly blackouts, no…read morecustomer support and an app that doesn't update outages, because their service is down and can't update the app. If I had to decide between staying with Frontier or swimming in a bathtub of broken glass and razor blades filled with vinegar, I'd pick the bathtub every time.

I am paying almost $200 for Internet service and YouTube TV . The past 3 days I have been without…read moreservice , and can get no assistance from technical support. I am legally blind and when I call to ask for help all I am told over and over again is that they will not send out a technician. Now the equipment is literally falling apart because they keep making me troubleshoot things on my own . I refuse to pay my bill and I'm very likely going to file complaints with several different companies to blame them for fraudulent activity . I will likely try to hire a lawyer , and change service providers because I am sick of this lack of service . Especially since the only help you can get is from people from third world countries that barely speak english. Im done.

I can't bring myself to give a 5 star rating for Buckeye's overall service due to the high cost for…read morecable, internet, and my mom's landline phone. However, I would like to recognize the Technical Support Team, as they patiently assist whenever I call. In particular, I'd like to recognize Al in Technical Support for his 5-star efforts to assist me with a telephone issue last night. For some reason, every time I called my mom's Buckeye landline from my cell phone yesterday, I would get horrible static. Al took the time to check my mom's line by calling her several times, including calling her from an AT&T line (my cell phone provider). He suggested that the problem could be due to something on AT&T's end. We agreed to end our call so I could attempt to resolve the issue with AT&T and that he would call me back approximately 45 minutes later. Al kept his word and followed up with me as promised. While we were unable to resolve the problem last night, he offered to have a tech go to my mom's home to troubleshoot further. By this morning, my problem was somehow resolved and my mom reported that she was having better sound clarity than ever on her phone. We were both impressed with Al's diligence and dedication. While Buckeye receives many negative comments about its high cost, (and rightly so), I do want to give a shout-out to Al in Technical Support for going above and beyond. Thanks so much Al! We appreciate you!

Buckeye does not even deserve 1 star. We only have internet and it is horrible. The prices are…read moregoing up but the service gets worse. They need to drop the prices for the terrible service they provide. We've had 2 technicians come out within a month and found nothing wrong on our end. We had the modem switched out and that hasn't done anything. Unfortunately we have no choice but to have Buckeye because of where we live. I think it's bull**** that they can monopolize certain areas in town

The internet itself was good. In the 5+ years I had it, I had no issues. The customer service is…read moreterrible. You first have to go through a computer AI support (terrible) before you can get to a human, which is based overseas. They struggled to understand me making me repeat myself multiple times. There response time and handling of service requests is also terrible. I was recently having work done on the outside of my house and the wire was accidentally cut. I had to wait 6 days to get someone out to repair it. I wasn't happy but it was my fault but luckily the contractor was able to splice it so I still had Internet. They came out, "fixed" it and left. An hour later, the internet still had not come back up so I called. I was told I'd have to wait another 6 days before they could come back out and try again. IMO the service tech should not have left until confirming it was working that failing they should have made me a priority since it was their failure. I understand employee shortages but their are methods of putting schedules together to bake in time for high priority calls. Needless to say I found another provider that was able to squeeze me in 2 days later.

Kill Me! I say kill me now! ( Not literally) but wtf!!!! I…read morecalled 5-7xs and asked about my caller I.D. You know what 5 out of 7 told me?! That my home # is my caller I.D and 1 of them out of the 5 told me his employee number as my caller I.D. . Slap them silly and call me crazy! The other you wanna know how that went? Well one put me on hold for 45 mins. The other she did know 89% of what she was talking about but after we parted ways it all went South. Nothing she told me to do was on my tv. No channel 9900, also the new updated direct equipment doesn't have the caller I.D app Honestly these are overseas call centers or they are here on a visa Work program. What's not acceptable is they get paid for not being trained and putting us on hold until we hang up. They know wtf they are doing. Does the company?

We worked with Community ISP for years and paid on time every month. Just sold the building and…read morethey won't stop the contract. They continue charging me $500 a month and for nothing! Very unprofessional and not willing to do a settlement. We'll pay our bills and never use them again.

Like a lot of businesses they've gotten cocky with their customer base. It came with my house 4…read moreyears ago and in the last 3 months I have had constant issues. I drew the line when my internet went out AGAIN, and the 1st call tech lied to me to get off the phone and when I called back, obviously irritated, the second tech hung up on me. Of course my internet was out all night, coming back on in the morning and then again going out that night. I disconnected everything, went to another company and more than tripled my up and down speeds for $20 less a month. When I called to cancel, again nothing but crap customer service. Hindsight, wished I'd left sooner. Oh and as I write this, apparently the service is down again.

Poor signal quality, service goes in an out about everyday multiple times a day morning an night…read morefor minutes an sometimes hours can barely game on line without constant issues an lag. Also was told they would come back out an situate my box an have it move to a new spot still haven't received the call back for that but ya know amplex values there customers right?

So this is the busiest location in Toledo. Great thing is…read morewe were greeted at the door and signed in quickly. We had recently lost an iPhone and were also upgrading another. The tech that was helping us seemed knowledgeable. My main complaint is the cost. We have been with Verizon since it was Great Lakes Cellular. Every time we go in the bill raises by at least $50. I wish there was a way to streamline the extra fees. If I wanted them to do the update it was an extra $30 per line. Two days later and I am still trying to update my phone.

If I could give them zero stars I would! I went in there to get a ZAGG screen put on my phone only…read moreto find out they charge $30.00! Seriously? You call this customer service? I certainly don't!

I almost never write reviews simply because I only think about it when a service is bad which…read moredoesn't seem fair however in this case I feel it is my duty to warn others. Suite Solutions has proven to be the worst ISP that I have ever worked with at either the home or enterprise level. To be fair and start on a positive note when their internet service is working it works pretty well, it is a little overpriced for the speeds they offer but recently they reduced their prices to something a bit more reasonable. That being said, service goes out quite a lot. For the past month my service has gone out for between 30 minutes and 8 hours nearly every day. When I contact customer support they tell me there is an outage at my property and a technician is on site working on it. When I ask for a bill credit they say they will have to refer me to the billing department who will give me a call however I never receive a call, when I ask to be transferred directly, that department is always closed at that time. This is not a new issue, I have lived in this apartment complex for four years now and at least once a year I go through something similar. Over my stay here I have been told that it would take 14 days for a technician to do a service call, that 0.01Mbps upload is acceptable because they offer UP TO 5Mbps upload, and that after they apologized because their auto pay system didn't work for a month they were going to need to charge me a fee to set my service back up and that if I missed another payment they may not allow me to use their service anymore. All that to say their customer service is not knowledgeable at all and is quite honestly the rudest that I have worked with. I stay in this apartment complex for reasons I don't need to go into here but my warning to all is that if you are signing a lease somewhere and you find out that the complex is going to force you to use Suite Solutions just turn around and walk out the door, it is not worth it, I hope they offer some really nice kickbacks to the property managers because otherwise I do not understand how they stay in business.

They are the absolute worse. I lived in a complex that has a contract so I can't choose another…read moreservice. I only have internet and they absolutely sucks. I have to constantly reboot my modem because it is always buffering. The customer service are nice but clueless. I'm almost hesitant to renew my lease because of their service. But if I could I would most definitely pick another service.