Verizon Authorized Retailer - Wireless Zone

Lost my phone. Someone turned it in and they contacted my friends to let me know where to get my…read morephone back. Talk about true honesty and customer service!!

From the owner: Switch today & enjoy America's largest 5G network.read more

American Cellular

1.0

It looks like this store has moved, it's now on Monroe near the Secor intersection. I didn't look…read moreat the sign closely enough and thought this was a real Verizon store. I got my 2 year upgraded phone. 10 days later the screen stopped working. I stopped at a different (real) Verizon store and they told me I bought it through American Cellular so I had to go there but they are supposed to replace it since it's been less than 14 days. They refused to replace the phone and told me I had to file a warranty claim with Verizon customer service. I called them and they told me the store is supposed to replace it. I went back to the store, they said they totally WOULD replace it but I didn't buy my phone there. I made them look it up in the system, the sales guy counted on his fingers out loud the days since I bought it to make sure it was less than 14 then jokingly asked my toddler if he broke mommy's phone. Then he said they couldn't replace it because they didn't have another one in stock but they would get one from another store. The next morning I tried to return the phone altogether because they've been lying to me and lying to Verizon but I couldn't because I already sent the barcode on the box in for a rebate. As I left the sales guy literally laughed at me. It's been 5 days, real verizon is sending me a reconditioned phone which I said was fine because I would rather do that then ever speak to these jerks again. They called the store one last time and the store said they had a replacement but they sold it before I came into the store and now they don't have any in stock. Not that it matters because I refuse to step foot in that store again. Beware of American Cellular.

Verizon

Great Customer Service I'm very knowledgeable About product my Go to place…read more....... Agent Trying to save me money

Cassidy was very helpful! Came in with some questions and issues with our business account that we…read morekept getting the run around on. He was able to solve it for us and help us utilize our business account better. Will definitely come to him from now on.

Verizon

3.1

(8 reviews)

Absolutely amazing customer service. They have really updated the staff and service and i like that…read moreit a corporate store and they operate with integrity

Went in to buy a phone outright thinking I'd have no problem with set up. I was very surprised but…read morepleased that I was met right away at the door for assistance. The sales rep was cordial but not extremely friendly. Because I am 65 and my existing phone was an 8 plus and I upgraded to a 15 plus I had problems setting up and had to go in the next day for help. The rep that I worked with that day was extremely helpful, friendly, and knowledgeable. Even though they charge now to transfer data and assist in pairing devices I relented for the convenience and time it would save me. Kyle was a Godsend. He did everything I requested and offered his personal services (through the company) if I had problems in the future. He is definitely an asset to that Verizon store. Thank God for the tech savvy youth.

Spacebar

4.8

(13 reviews)

Thinking I needed a new computer I went to see Gabe for the first time. He checked things out and…read moredetermined a few minor problems causing my trouble and saved me from buying new!! Thanks Gabe!

Gabe might be a great repair guy, I have no idea - he's a total flake who seems incapable of…read morecommunicating. He doesn't respond to emails or text messages and doesn't keep regular hours, despite the 10am-6pm that he advertises. I tried months ago to get my MacBook repaired with him. I had an appointment nearby that ended around 10am when his shop supposedly opens (as per advertised hours). When I called to tell him I was on my way, he said he wasn't at the shop and told me he works by appointment only and that he works around whatever his client's hours are... After all that, he agreed to meet me so I could drop the computer off for a diagnostic. After looking at it, he told me I needed to purchase speakers, so I asked if I could have the speakers shipped directly to him. He said yes but that I couldn't have them sent to his shop due to construction. So I asked for an address where I could send them and he never responded. Due to his lack of response, I missed my window to order in time to receive them before Labor Day. I didn't want to be without my computer too long, so I asked if I could come the next day around 9am because I had another appointment in the area. He gave me massive attitude claiming all of a sudden that his hours are 10am-6pm despite having clearly told me before that he works around his clients' hours by appointment. At this point, I was thoroughly confused. I went to pick up my laptop and he met me in the parking lot, shoving it into my hands and practically sprinting back to his car. I asked how I should pay the diagnostic fee ($39) and he said I'd just pay it when I got the repair done. Okay whatever. I didn't have time to deal with the repair until 3 months later, especially since I'm almost never on that side of town. I tried emailing him to make arrangements for the repair again and lo and behold - no response. I'm not dealing with this guy anymore. I'm on vacation this week, so this is likely the only chance I'll have to get this repair taken care of for a good long while. So I just made an appointment with the Genius Bar. Really wish we had better options for Mac repairs around here but what can ya do... At least the Apple store knows how to communicate & makes it easy to make an appointment. Geez.

Limes Computing

(8 reviews)

Fast, friendly and convenient. They fixed my problem in one day. Very helpful and knowledgeable…read more And they didn't break the bank.

Daniel at Limes Computing has been honest and competent to meet all of our computer needs for…read moreseveral years now. Because he is dependable and trustworthy, we think of him FIRST. Stan & Theresa

Precision

(6 reviews)

They were polite, they were timely, they did everything but fix my computer because I decided not…read moreto. But overall, it was good service!

They were able to come out the same day I contacted them. Noah was polite and professional, taking…read morethe time to make sure everything was exactly the way I wanted it. He got my laptop connected to 2 monitors, organized the wires and cables, and even made sure the resolution of the monitors was correct. 5 stars plus, for sure!

Stewart Electronics

(6 reviews)

Great communication. Tasked the owner with a notoriously difficult repair. My 3DS XL had a broken…read moretop screen. After the replacement parts were ordered the repair was very quick. We had a small hiccup when I got the device back and tested it. The mic was no longer working and the 3D was stuck on but after contacting the owner fixed it within the day. All is working now and I'm very pleased. Highly recommend.

I googled for a place that fixed ps5 I called numerous and all of them either didnt include…read moresomething that the other places did or the wait time for fixing was 2 weeks or longer I found Stewart electronics and called he answered fast and said he could fix same day and cleaning of system was included and price was less than 1/2 of what other place were charging..Dropped the system off same day at 5:30 for a port change and it was done by 6:30 just 1 hour later and for only 97$ everywhere else was 200$ or more without cleaning included..He was professional and fast and i will definently go to him again & again..Well worth the drive I made from Defiance..Check him out hes worth it

Virtual PC's

3.5

(10 reviews)

•$$$

When I looked into getting my new computer set up, I was highly enthusiastic about this company's…read morelocation in Holland Ohio; having met an older, customer oriented man who I assumed was the owner. However, based on my initial experience, when I went back at another time, to get another computer fixed, I got a very different unexpected vibe. Having experienced a curt, rude, dark haired, middle-aged man that did not really want, or could care less if he had my business. Recommended by a faith based institutional customer, who was shocked to hear how I was treated, as a senior I was taken back, by his dismissive attitude toward me, as well as my older computer.

My laptop started acting up so I took it to Best Buy (where I bought it and where I will never shop…read moreagain...no wonder they are going bankrupt). The 18-year old behind the counter kept trying to upsell us the Geek Squad 3-year warranty. Um no. It was under the 1-year warranty so I wanted them to run a diagnostic test on it. They called back after a few days and said it was a hardware problem and it's not covered under warranty but if I bought the 3-year Geek Squad thing for $400 they could fix it. For that much I could get another laptop, so no thanks (I only use it for the Internet). Disgusted with Best Buy a computer nerd we know highly recommended Virtual PCS. We took it in, the owner was great and told us so many of his customers come there because they get disgusted with Best Buy and their Nazi upselling tactics. He also told me that a waranty covers hardware and basically Best Buy tells people a load of shit to get them to spend more money. Virtual PCS did a great, quick and professional job. Not to mention an honest job. I had never been to an independently owned computer store before but am so glad I tried them out.

Razelle Store - Toledo

I have been impressed by Tim and his staff at every turn…read more Their effort in developing our new company website has far exceeded expectations and we are truly lucky to have found them. In addition to their hard work on the website, Razelle also offers IT repair services which we have used extensively. Finding such knowledge, expertise and enthusiasm in a local company is very rare. Razelle is one of Toledo's Gems and I would highly recommend them to anyone seeking web design or IT repair services.

Easy to schedule an appt. Reminders came to make sure we were still on for our meeting. Tim…read moreshowed up right on time and went to work fixing our problems. When I have any additional questions they have always been answered quickly and correctly. Their pricing is what should be charged for professional IT help. I have no issues using them again and will refer them to all of my friends.

Dave's Computer & Game system Repair Service

Great reliable service! Dave is a very honest guy and does fast repairs! I recommend to family and…read morefriends.

From the owner: We are a new business we where established in 2019. we do free estimates, we repair…read moreIphone,Xbox,play stations and computers, Get a free quote by going to my web page or even call/text my number

Computer Chick

Very happy with the service! The repair was quick and reasonably priced. She also worked with me--…read morethe power jack on my laptop broke, and I intend to get a new computer in a couple months, so she kept that in mind and did a less expensive repair. A bonus is that if you go to her, you're supporting a local, woman-owned business!

From the owner: Protection, Prevention, Service and Support, Sales - We we can protect your computer and get you…read moreback on your feet if things go wrong. Experience the Computer Chick difference! Note: Sorry, but We Do Not offer HDMI replacement for Gaming Consoles!

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Michael C.

11 years ago

Very helpful sales associates who listened to me and help me find the right phone and plan for my needs. Shout out to Ethan and Nate for the help! I'll be back read more

Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated August 2026

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Great Customer Service I'm very knowledgeable About product my Go to place…read more....... Agent Trying to save me money

Verizon

3.3

(15 reviews)

•$$

Don't trust on trade in values. Multiple times they tried giving far less than what trade in was…read moresupposed to be. After questioning them and not giving in to sales circle talk the honored correct trade in value. Friendly but Slimy!

Getting assistance was slow moving & they don't tell you to sign in right away when you walk around…read morethe store so I waited even longer as I watched people that came in after me be serviced. I came in because I placed an order for a phone online but my bill from my previous provider wouldn't upload. And the store entered my address wrong without clarifying with me first so it flagged my account for fraud. It took some time to get things squared away with another rep on the phone in addition to Trey. The store I visited also had no knowledge of Verizon Fios & incorrectly told me I couldn't bundle a new phone plan with my existing WiFi with Verizon Fios until I directed them to google the plan Verizon shows online. Trey was great. He figured out my phone issue with patience, a friendly demeanor & resilience . However I had the complete opposite experience with the manager at the store. He was awful, lazy, rude, aggressive, and no help at all. I hope he's replaced with someone more capable of holding that title. He stood around the store doing nothing as the store was swamped. And as Trey was trying to work on my issue he escalated tensions while we were already on the phone with another representative overwhelming me to talk to 3 people at a time. I almost cancelled all my services that day due to his demeanor. It shouldn't be just the employees under the manager who have good service. I had a brief encounter with Tanya while I waited 45 min to even get assigned a rep. and she was pleasant to work with as well. The main store manager I had an awful experience on me for pointing at the incorrect information on the tablet and made visable scene in front of the whole store about me pointing to Treys tablet. I hope that manager is replaced with someone who conducts themselves as a manager, and presents their uniform in a clean non-disheveled manner, and keeps his hair cut.

AT&T Store

4.5

Robert was very knowledgeable, efficient, and personable. He was patient and attentive. Thanks for…read moredoing such a wonderful job setting up our new phones!

They're a knowledgeable group and don't sell what they don't need to. Wouldn't sell me internet…read morespeed that was to slow for my video games.

Next Day Signs

From beginning to end they were nice, professional and efficient. I'm liking the finished product…read moreand will recommend them to others,

Men's Wearhouse

3.4

(10 reviews)

•$$$

We had a last-minute tuxedo purchase need and Men's Warehouse did not disappoint. Austra was…read moreamazingly helpful and knowledgeable. we were also in a hurry, and the service was professional and timely. We will definitely recommend and be back!

Luke was wonderful to work with he made the process of picking out suits for our wedding not only…read moreeasy by clearly describing the subtle differences but also fun! He definitely helped take the nerves away for my fiance! I wish I could remember the name of the other guy who helped us last night when we did our final pick up he was great to work with as well!

T-Mobile

•$$

I love T-Mobile!! I get great service every time I walk through the door. No problem Is too much…read morefor them, all the staff will assist with any little thing. My phone gets a great signal everywhere and they have some really good deals and plans. Won't be changing my provider any time soon. Keep up the great work!!!

Ollie's Bargain Outlet

Cashier was friendly and efficient and floor rep was friendly and helpful thank you! Pleased with…read moremost of the prices

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