extremely fair with their buying of used audio/video media. Have used them several times in the…read morepast. Well worth the visit.

Wow. First time here…read more A nice selection of vinyl to look through. I grabbed a few and headed to the counter. A girl greets me and says it's going to be a few minutes if I want to look around As I am waiting she pulls out every album and checks them. A few minutes later this dude looks through my albums. She says to the other employee "most of them look okay" He Hands one back to me and offers me $5. I was so confused and responded I don't know what you're talking about I'm just trying to buy these. They both apologized and looked shocked. Then when she rings me out she charged me $1 for the .25 cent record he refused to take! It's just odd they both downgraded the albums and then argued about the priceI was trying to BUY from them. Anyway I still bought them. Support Local Businesses.

Great at communicating very appreciative of their customer support. Reliable and incredibly…read morepositive business experience. Even when I've had issues with an order they are prompt and very responsive! Will shop here again and again! I had an order that was pending when notified, they were very prompt and kept me posted while investigating. When unable to locate the package they were sure to make sure I was satisfied and happy with the next order I placed and responded to any question I had.

The selection of games is impressive. They have everything from smaller games that you might find…read moreat your favorite book stores, to exclusive and hard to find kickstarter games that we have only seen online otherwise. The selection is great for beginners, seasoned players, families, adult board game nights and single player games. Games we have gotten here include but are not limited to: Bardsung, Zombicide, several Japanime games, TCGs, Epic 7 Arise, Dont go there, BananaCat, Chainsomnia, Moonstone, Canvas, ISS Vangaard, Disney Arena, and so so many more. Lastly, the location is fantastic (they just moved to the new location). its in a cute little town right on the river. Scenic and pretty with extremely cute shops and restaurants. Highly recommend going here for all your board game and TCG needs. They do a fantastic job of ordering games for people that they might not carry initially and their stock of games is constantly being added to with newly released games and old favorites.

I went to the store at the Franklin Park Mall and body PlayStation 5 controller online for $74.99…read more I picked it up in store and noticed that it was actually $54.99. I asked for a price adjustment they said no because that is an old price tag that they never removed and I have to pay the price that it is in store. I requested a price adjustment but store manager is being very difficult. I will give the store zero Stars if I could.

The employe was extremely rude about picking up a game. Secondly they were out of stock on so many…read moreitems, finally they don't know how to pick up the phone.

Been in here often enough now that I feel I can properly review the store and staff. Upgrading from…read moremy "tip" earlier. The staff here is likely knowledgeable when it comes to games, which I don't play many of the types of games they offer her. Just not my cup of tea. On the comics side, which I feel is enough to review them on, since it is advertised on the sign, there is a large selection, but it's not that great. Mostly new books, yes there are rows of back issues, but it's all common stuff, nothing a big collector needs. The staff that is here most of the time doesn't know a lot about the comics side of the store, the few times I've asked I've been told the comics guy is only there on Wednesdays. Such is life. Luckily for me I know the comics industry well enough to not need a lot of help with my choices. It's a good shop for comics, just not great.

Places smells and I feel gross coming out of there. It feels unorganized and the customer service…read moreor should I say lack there of is in need of assistance. You ask a question even if they are just standing there reading they are very short and rude with you. While they do have a large comic book selection and 40k selection. It does not out weigh the way I was treated, the cleanliness, and the organization. I'll take the drive to other cleaner and friendly game shops.

This is an awesome shop man. They have a wide selection of retro games, cards, and figures…read more Everything is neatly organized and clean. Seriously check it out if you're in the area.

From the owner: Secret Level Videogames & Toys, established in 2025, offers a fun and nostalgic environment for…read moregamers and collectors alike. Located at 3151 W Sylvania Ave, Toledo, this locally owned store serves the community as a hub for buying, selling, and trading a diverse range of Videogames, Trading cards, and Toys spanning from vintage to modern releases. With a passion for preserving gaming history, they provide customers with the opportunity to delve into beloved classics and discover hidden gems while fostering a sense of community and gaming camaraderie. After selling online full time since 2013, the owner & staff are now bringing their passion for gaming into this local Toledo store!

First class record shop run by an owner who is knowledgeable, trustworthy and helpful.read more

Great shop that provides excellent service and an amazing selection. Products were well maintained…read moreand shipped to perfection. Easy to do business with, which is key. Look forward to buying from B-Bop Records again! Check em out :)