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Sparks, NV

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3.1 (42 reviews)
Open • 10:00 am - 9:00 pm

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Review Highlights - Verizon

“From the minute we walked in, Michael helped us, answered all our questions and was absolutely fantastic.”

Mentioned in 6 reviews

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AT&T Store - My New IPhone 15 Pro Max Titanium

AT&T Store

2.7(41 reviews)
0.2 mi
•$$

Thank you to Zee from AT&T, who helped me today. Great customer service. I finally paid off my 2 i…read morephone 15's that I have had to pay on for 3 years. I will be so glad to be out of your At&T contract. This store near legends is great....BUT I was treated very badly at the other sparks AT&T store near Trader Joe's where I bought the 2 iPhones and was cursed at by the woman manager. I suggest you do not go to that At&T location unless you want the manager to tell you to get the F out of her store. Shocking. Thank you to this Five Star AT&T location. Vee's service was outstanding. Julie A

This is the second time I've visited this AT&T store in the past nine months or so, and…read moreunfortunately both experiences have been the same. The staff just seem like they don't want to be there. They're not enthusiastic about helping, and their tone often comes across as annoyed that they have to deal with customers at all. The service is also very slow when it comes to looking into issues or answering questions. Instead of feeling welcomed or helped, it honestly feels like you're inconveniencing them by being there. I work in customer service myself, so I understand that some days are busier or more stressful than others. But when you work in a customer-facing environment, customers should at least be greeted and made to feel like someone is willing to help them. Both of my experiences here have been unpleasant, and unfortunately I would not recommend coming to this AT&T location.

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AT&T Store - AT&T Store in Sparks near legends. Thank you Zee for all of your Five Star expertise. Great job. I finally paid off my phones. Julie A

AT&T Store in Sparks near legends. Thank you Zee for all of your Five Star expertise. Great job. I finally paid off my phones. Julie A

AT&T Store - My brand new iPad 10th Generation

My brand new iPad 10th Generation

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Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer

4.0(5 reviews)
1.2 mi

I was in there this past weekend to get a new phone line. Lily and Melanie both assisted me. They…read moredidn't have the phone in stock that I had chosen from online, but they showed me other options and were great at product knowledge. I ended up with a better phone. They made it such a pleasant easy experience. We had great conversation and they made it feel comfortable and not just like a business deal. I left super happy and love my new phone. If you go to this location ask for these ladies , they were great!

My mother lost her flip phone. She had a separate account…read more Thought we would buy a new phone. $21.67 to transfer to my account. $25 to upgrade which we are buying another flip phone which costs $70 less $20 discount. No SENIOR DISCOUNTS. Then we had to call another Cricket office if we wanted to cancel the phone. You can NOT cancel your phone at the store in person. Then I had to have the store manager to call them because *611 was not working. I could not get the credit back for the $21.67 that I charged 20 minutes ago. Obviously we were on hold for 8 minutes and the managers phone died. Started all over. Can't use my phone because it is connected to my Cricket account. On hold after I was told I would not get my $21.67 account. Cricket Corporate give your stores access to cancel and give credits!! Pretty pathetic customer service. They Cannot look up accounts unless you have the phone number or PIN #. Don't lose these items. I am probably going to cancel my account after this fiasco!

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Cricket Wireless Authorized Retailer
Cricket Wireless Authorized Retailer - Counter inside Cricket Store

Counter inside Cricket Store

Cricket Wireless Authorized Retailer - Back to School Special

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Back to School Special

Verizon - mobilephones - Updated October 2026

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