I paid a lot of money for new glasses, but that amount was also for the six long weeks in which I waited before receiving a non-defective pair.
I initially received a pair that had a scratch on one of the lenses. The individual who assisted me said that I could use the pair that I received while waiting for the replacement lens. I found myself calling the vision center numerous times; no one notified me as to why the lens did not arrive.
After making another inquiry, an employee finally contacted me and said that the lens-making facility was waiting for the frame that accompanied the faulty lens. A significant amount of time was wasted because the worker who stated that I could keep the glasses that were originally shipped did not retain them so she could send them back!
The professional who administered my eye exam was a tad pedantic, but the inconvenience of the major delay in receiving a problem-free pair of glasses was the absolute shittiest aspect of dealing with Walmart's vision center. Communication protocols that are relevant to Walmart, its suppliers, and its customers are in dire need of an overhaul. For future eye-health needs, I will consider places that have on-site manufacturing in addition to an optometrist and a frame/lens gallery. read more