The work was very interesting and professional. All questions were answered well. I would recommend…read morethis shop for repairs and maintenance. The

Andrew - excellent service. Keeps you entertained with conversation while doing your phone in…read moreMINUTES... how fast he goes it makes it seem so simple I can do it, then I look at all his tools and what's he's doing and realize exactly why I'm letting the professional do it. He's by far my favorite repair man and already plan on coming back with old products to get fixed. It was word of mouth that brought me in - so his service goes a long way

Accessory City specializes in value priced mobile phone plans. Based on signs and things I saw in…read morethe store they carry T-Mobile, Simple Mobile, Net10 Wireless, Pageplus, Red Pocket Mobile, and Telcel. They have a selection of compatible phones and will help you install the SIM card and port your phone number. They also carry a large selection of accessories for wireless devices. The person I worked with was very helpful and friendly. He said that if he does not have an accessory in stock he can often find and order it. They sell a lot of stuff online and apparently will also (based on signage) perform Shipping Services. Accessory City saved my bacon! I needed a battery for my Nexus phone in a hurry. I tried Batteries Plus - would need to order it, Best Buy and Fry's did not carry it, Amazon would have taken to long. I lucked out and caught Robert in the store outside of normal hours and he had an original LG BL-T9 battery in stock. He said he would be around for 45 minutes, so I rushed over. The battery was a real LG one, rather than a knock-off replacement which I bought previously on Amazon. Also the price was great. I was thrilled with finding exactly what I needed!

Accessory City had the cell phone battery that I needed for a great price and even helped me test…read moreme old (dead battery). Super pleasant and helpful service were the cherry on top.

Mary is very helpful she is my go to when i need to get my screen fixed or even phone fixed and she…read moreis very friendly and always is happy to help.

Amazing! They have the best prices and the service took no longer than an hour! Would recommend!read more

Amazing, would highly recommend. Fixed my phone is under 15 minutes and was really nice.read more

i'm very greatly that i stoped by my phone just turne white and he dix it in 1 min no charge…read morenothing i really appreciate this guy he saved my life Thank You

When I went in to say that my Apple Watch is not working independently, I was told by the employee…read morewho set it up that it was set up correctly. I just need to have them call the Apple Watch number not my phone number and I said no that's not how it works. he then suggested I go to Best Buy and ask them for help because he's not familiar with it.

Here we go again with this generation ultimately treating customers like you're bothering them when…read morethey are working. So, my phone refuses to login to the ATT app and I can't do the upgrade unless I go into the store. I get into the Roseville location near the iPhone Clinic, chunky blonde female sitting at a table, doesn't get up to help just greets me and remains seated, I explain why I'm there and she has a stupid look on her face. I ask "I am here for an upgrade but I don't know the difference between the new phones and the upgrade promos going on." She states "The phones are up there, I don't know what the differences are.....you can read the descriptions or do the compare iPhones if you want to know." At this point I'm kinda annoyed at her laziness to do her job. If I were a business owner and my employees had zero knowledge or desire to know the products they are selling I'd fire them. What a joke and I see why they are rated at 2.5 stars. @AT&T you better get a regional manager out here and handle this horrible customer service at this location before everyone goes to Verizon. If my work phone was not Verizon I would no longer do business with AT&T.

Friendly customer service, a wide diversity and selection of Phone cases, screen protectors,…read moreBluetooth speakers and party speakers, AirPods, wired and wireless headsets, handheld game systems, PlayStation remotes, wireless and wired chargers, portable chargers/power banks/solar portable chargers, car dashboards,etc.

From the owner: Mobile accessories repair iPhones only read more

The are my new phone guys I love them. I walk in, tell them what I need and they make sure it…read moregets done the way I want. EXCELLENT customer service. I refuse to deal with anyone else like Metro.

Brought my phone in because it would be at 100% and then randomly die or drop down to six as it…read moreturns out. I had water damage so they replaced my battery and it was good as new :) saved me $800 but still a little pricey with the battery replacement cost me 250$ and had to pay for them to fix my service (that THEY messed up) costing me another 90$) :/ Eh mixed feelings about this place

Mike helped me transfer from T-mobile to Verizon easily. He was sociable and had a very kind…read morepersonality that made waiting go by quickly! He also helped my husband and I when we came in last minute and that made me want to come over to Verizon even more. Thank you Mike!

I placed an order online for iPhone pro 17 sliver the day before. I received an email my order was…read moreready for pick up at 11am. I came in 20 mins before my time. The person that helped me name Peter. We sat at the table i proceeded to show him the confirmation number. I already had the email pulled and showing the confirmation number handed him the phone while he looking he has my phone a little longer than needed. He gives me back the phone I seen I couldn't find my confirmation email anymore. I end up checking my trash he deleted my email trying to cover it up. He ends up getting up to look at inventory on the computer because the tablet was messing up shows the sliver was no longer in stock. He walks over to his manager AJ that was helping a customer looking at them talking I seen he shows the customer the iPhone 17 Pro Sliver laughing because he sold it to him. Peter comes over and tells me they don't have it and they have an orange one in stock. I said that's fine. He said the Manager AJ can updated it in the system I said okay and proceed to sit down. The manager then says I can't give you that one that's for a customer that has an order fulfilled for 3 weeks but you sold the phone I ordered that wasn't even 24 hrs to someone. They refer me to Cameron park that's hella far away. Horrible experience for a new customer I wanted to check out the regular service before bring my business account over they don't even deserve 1 star. I just got off the phone with customer service and they confirmed that the order wasn't even cancelled. So even the store manager AJ lied to my face about cancelling my order and I was right about never receiving a cancellation email or anything.

Yo this place is a joke. The employees can't help with anything. When you come here with a real…read moreproblem. The only employee working here yesterday argued with me rather than helping me. I told them I need help unlocking my phone. I called the hotline they told me to come in after we couldn't figure it out on the phone. The employee working told me he was an Apple dev and had all this experience but couldn't help me. This place is a joke. That dude was probably the dumbest employee I've encountered so far. Like dude you're working at ATT. Don't give me this lie of a story if you can't help. This place is a literal joke. Also don't believe the deals they've got. They will do anything in their power to make everything difficult on your end.

Worst customer service. Do not go here.. not even to pick up an item that was purchased online…read more Roy is a scammer- wanted to cancel the order I made online a 'sell' me a new one. He was so incompetent. We had to change the order to another store to go pick up. When we went to the other store to pick it up, we were told that Roy is actually the "manager". Not a good look for AT&T.

It's unfortuanate for so many bad reviews. I've been to the store now 2 times in last month and…read morehave nothing but great customer service. The first was to get a new phone because my old phone's motherboard literally fried. Martin, one of the associates, was more than patient and helpful for getting me a new phone. The second visit was an issue I had with billing. Jason and Will were beyond professional with helping me out with my issues I was having. They not only resolved my issue, they also updated me on promotions I was eligible for. Thank you again for all your help. PROS: customer service patience from team members there is more than enough anti-bacterial cleaning needs CONS: it gets really busy in the afternoons

I have a Samsung and no one can help me. Your hiring practice should include a little more variety…read morethan just iPhone. I've been to many stores and no help. I finally found one person out of all your stores I've called. thank goodness. I've wait over 1 1/2 for the person even with a appt. It isn't just once but many times. Angel is great but you need more like him that can help with other phones like google and others. AT&T doesn't just sell one phone or watches. step up to the 21 century