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    Accessory City

    3.3 (7 reviews)
    Closed 10:00 am - 5:00 pm

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    9 years ago

    Helpful 2
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    6 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    9 years ago

    Great Balance to buy cell phone batteries and cell phones. Robert has great prices on all cell phone products.

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    9 years ago

    This shop is the best it has everything you need for your cellphone !!! &I also best customer service ever !

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    Verizon

    Verizon

    2.5(174 reviews)
    2.6 mi
    $$

    WARNING: Predatory Sales Tactics and Deceptive Practices here!…read more The salesperson in this store engaged in a classic "bait and switch" with us. We were told we were signing up for one mobile plan, but the representative rushed us through the digital signing process and secretly enrolled us in a much more expensive plan that we cannot afford! I see from the comments we are not the only ones who were defrauded with a Bait-and-Switch in this place. They did not provide us with a copy of the contract before we left. We didn't see this until the bill arrived. This was clearly a deliberate attempt to hide the fact that the plan we signed for was NOT what we were promised verbally. Management has been zero help, dismissively telling us it is our problem. It is not a mistake; it is fraud. I am currently filing a complaint with the FCC, CPUC and the Better Business Bureau, as well as a consumer protection claim with the California Attorney General. Stay far away from this location. They rely on rushing and withholding paperwork to trap you in contracts you didn't agree to.

    Great experience at this Verizon. It was busy, but we were quickly checked in then taken care of…read more Kevin was very knowledgable, kind, and quick to help my mom and I upgrade to a new iPhone! He showed us the differences between models, and when my mom had difficulty seeing the screen due to her eyesight, he printed the plan documents to ensure she'd be able to see everything. He really went the extra mile with us, even showing us in clear handwriting all of the specifics and detailed numbers/ math associated with our plan. I'll definitely be coming back to this Verizon next time I need help with my phone. I can tell the team members here are genuinely friendly, kind, and professional people. Thanks guys!

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    AT&T Store

    AT&T Store

    2.6(120 reviews)
    2.4 mi
    $$$

    I rarely write reviews, but today's interaction with Zelli absolutely deserves one. We went to the…read moreApple Store today due to my iPhone 16+ not turning on, at all. Apple said it was a hardware issue but their only suggestion was to buy a new iPhone. I could not have been less impressed with Apple. We came to this Apple location to see about upgrading my phone. THANK GOD Zelli was the person who helped us. Seriously the complete opposite of our experience with the Apple Store. Zelli went above and beyond to help us try to troubleshoot the phone. She talked to coworkers to see if they had any ideas of what was causing the issue. She went over our options. She was incredibly kind and patient throughout the entire interaction. Ultimately, I ended up getting an iPhone 17 Pro Max. She helped us get everything sorted out, was very upfront about what to expect as far as future bills, etc. Thank you, AT&T for having her as an employee. You did it right when you hired her. Truly.

    My wife has AT&T and is having issues with her IPhone that she bought from this store. Upon…read morearriving at 11:25 am, we checked in and noticed two associates were working with other customers and we were eleven in line. No greeting, no acknowledgment from these two associates who have been working with the same customers for the last hour. The service here is the worst ever. Just a moment ago, a third associate emerged from the back and called out several names none of which were present. He then called a name of someone who was present and is now working with that person. I along with others have noticed much of what the two associates have been doing with the hour long customers is more social than business related and conversing about everything other than the business of AT&T. Beyond frustrating! There should be more associates working the floor, or quicker problem resolution. Customers should not have to wait hours for service. Zero star for AT&T Roseville Galleria.

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    Accessory City - mobilephones - Updated May 2026

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