MNM Computers have been my go to for at least six years now. Maybe more, my old brains memory is…read morenot what it used to be. Computers, iPhones, notebooks, and the annoying little basic notebook computers my daughter was required to have for her private high school and now College classes... This place almost always has repairs done in one day, many times in just a few hours, and at least once while I waited. Wow!! Always a reasonable price, and not once has a repair failed. I highly recommend. I hope they can grow into more locations and wish them all the success possible. So few businesses like this any more. Give them a shot!

FALSE ADVERTISING AND BROKE MY PC CASE!…read more Website specifically says "FREE DIAGNOSTICS" and "no fix no fee". Yet AFTER I dropped my PC off the owner tried to claim I owed $60 after he gave me a receipt that said total $0. No shame. He even told me over yelp "bring it in for free diagnostics". Not only that, he broke my PC case because he couldn't figure out he had to press a latch to open it and probably just ripped it out and tried to hide it with screws and didn't tell me. And now it doesn't stay closed anymore. And also he took out my GPU and didn't bother screwing it back in place when he was done, just left it dangling in there. Stay away from these clowns.

About 1 month and 15 days ago I decided to buy an iPhone 11 and Taylor helped us out and made it so…read moreeasy. Definitely recommend this location.

very good deals on new phones was able to get a awesome discount on my monthly plan as well!read more

i went to this store to have a phone activated, the phone was a new boostmobile phone that came…read morewith a sim card. the unit was new on the factory box unopened. the carge was 35$ and if needed 9.95 for a sim i pointed out that the phone has a new sim card with it. after i left i noticed that i was cgarged for a sim card. the store refused to refund the coast of the sim card. the employe stated that thier sim cards are whit and use a diffrent set of towers, i know this to be a lie refused a refund and they redfused to give me a number of the owner or a managere. i had to go to boost mobile to get this taken care of. so if you want to get ripped off this is the place to go. i was lied to and it was not the amount, it was the fact i was taken advantage of and no one at theis business cared in the least.

Due your due diligence if you buy from this store. I did not have a good experience. They sold me a…read morephone that didn't fully work, and then charged a restocking fee.

My grandfather requested a new phone while keeping his existing phone number. Instead, an…read moreadditional line was created and he has been billed for both his actual line and this extra line labeled "fake" on their bill they do not have access to this line nor a device for it. My grandparents did not understand this "work around" or authorize this as a permanent paid line . They have been in the store twice to get his removed and have not gotten a solution. They've been told they are locked in for 3 years. I really can't believe I am having to write this, who does this to sweet old people??? They have also called the help line...We are requesting immediate cancellation of the extra line, correction of the number issue, and full retroactive credit for all charges related to the duplicate line. If this is not resolved, we will file complaints with the FCC, CPUC, California Attorney General, and AT&T Fraud. Please contact me directly through this review so we can resolve this matter.

My wife had lost her iPhone while we were traveling, so we went to the Douglas Blvd AT&T location…read morefor a replacement. We were served by Shaan initially but as the store customers increased Tyre also assisted. She purchased a new phone, our family plan was reviewed, specials included with the end result of having a new IPhonetotally returned to her prior phone's information by way of the Cloud. We were both impressed by the quality of service, knowledge, and courtesy extended to both of us. This proved to be a much more comfortable experience than we had anticipated, especially as our tech knowledge is minimal. Our thanks to Shaan, Tyre and AT&T Roseville.

Signed in at this location, waited an hour for service. Was never acknowledged by any employee…read more Finally gave up and left. Obviously they don't need my business.

Terrible experience at this Metro location. My mom bought a tablet and a $40 case here a week ago…read more The employee was the one who recommended the case, but when she came back to return it because it was the wrong case, they claimed it was "free" and refused her a refund. He even shooed her out of the store but still insisted to keep the case and offered her another case that she would have to pay for instead. I went back and asked them to print the original receipt so we could verify the charge. Somehow, these dumbasses took 5-10+ minutes to print a receipt from ONE WEEK AGO because they supposedly had to ask a boss who wasn't even there. The printer was literally right behind them. Eventually, they gave us the $40 in cash, but did not properly process the return and refused to provide either the original receipt or a return receipt. Extremely shady, rude, stinky, and unprofessional.

Beware !! poor customer service and lies…read more they mumble to each other when working on your phone ,not in English, what are you hiding ?? I spent 3 hrs waiting for them to fix a problem with my phone. they never did get it fixed. they " have never seen this problem before ". lie #1. no warranty on the phone. it had a 14 day warranty. lie #2. I had to take it to a phone repair store. nope! lie #3. I had to pay a restocking fee. nice try lol. lie #4. I didn't buy the phone at that store.untill the computer said I did. I lost count of all the lies today .It was comical watching him trying over and over to keep my money. none of those lies worked. thanks for my cash refund. don't fall for the lies they tell. better off shopping amazon. I almost feel bad for having a battle of wits with an unarmed opponent . and now we see what lame excuses he responds with......

Around 7PM I managed to transfer all the data to my new phone and I rushed to get to the closest…read moreATT store to turn in my old phone (trade in). Upon arriving, there were still (2) customers being assisted. I was still greeted right away and guided to fill out the info to check in. The gentlemen verified I was just doing a trade in and asked if I did a small check list of things (factory reset, removing the sim card, etc). When recognizing I did everything needed to proceed, he let me know someone will be able to help you soon and it will not take too long to get everything processed. I appreciated that. After roughly 10 minutes, Jasmine assisted me. She was very friendly despite closing time approaching and was able to process my trade in phone quickly and everything was seamless. Thanks ATT team for being ready, attentive and helpful despite it being so close to closing time!

My mom made mistake of not setting up Pin and got locked out so we went into Store and Jasmine was…read moreso calm and helpful. She was amazing and highly recommend

What a headache! I…read morebought multiple iPhone 17 Pro Max's. Opened a new line and didn't get to pick my own phone number. Now that's a $35 charge.... In person, I added my routing and accounting information to my account so my bill would be $40 cheaper. A week later my mom is buying a new iPhone and the next ATT rep asked us if I wanted to add my Routing/Accouting information to save money on our bill.... Wth I was given $700 for my 14pro max trade in My mom was given $1100 for her iPhone13 (Nothing wrong with either phone cosmetically or conditionally) Waiting for rectification / reimbursement through 611

I do not recommend this store. It is actually portablesusa.com,…read moreATT authorized dealer. The sold me a phone that did not work. Said I could return it within 14 days. I tried getting it to work. Emergency Calls Only. They didn't set it up right. Phone didn't charge. Gemini kept preventing a reboot. I returned it on day 4. They harassed me. Avoid this store. They are unprofessional.

Great friendly people. Changed batteries on 6 watches really fast. Even offered a volumn discount…read more Great place

sent my daughter to get a battery for a key fob because I was at work and needed this done. She…read moreleft with roughly a receipt/bill for about 18.00... Took full advantage of her and charged her battery and replacement of battery for the key fob. Disappointed.