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    Verizon

    3.0 (52 reviews)
    Open 12:00 pm - 6:00 PM

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    Reviews With Photos

    Pete V.

    This facility is for selling cell phones, accessories and phone plans mainly. If you are having any difficulty with your cell phone, need a replacement (Insured) or any software issues than you'll need to go to one of their super store outlets.

    My lovely broken charger that they would not exchange.

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    Photo of Tom T.
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    17
    7

    10 years ago

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    5 months ago

    Business owner information

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    Help Desk

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    7 months ago

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    11 months ago

    Business owner information

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    Help Desk

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    Photo of Ron D.
    1
    25
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    2 years ago

    Helpful 0
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    1 year ago

    Business owner information

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    Help Desk

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    Photo of Kim C.
    0
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    3 years ago

    Customer service outstanding! Very knowledgeable and not intimidating. I recommend this Verizon over any of their competitors!

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    Photo of Dia S.
    17
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    6

    3 years ago

    Business owner information

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    Help Desk

    Helpful 1
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    2 years ago

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    Help Desk

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    2 years ago

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    2 years ago

    Business owner information

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    Help Desk

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    Photo of D W.
    1
    30
    9

    4 years ago

    Business owner information

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    Help Desk

    Helpful 1
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    5 years ago

    Helpful 2
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    9 years ago

    Business owner information

    Photo of Victra

    Victra

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    4 years ago

    Business owner information

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    Help Desk

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    5 years ago

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    4 years ago

    Helpful 2
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    5 years ago

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    6 years ago

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    Photo of Victra

    Victra

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    4 years ago

    Helpful 1
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    Photo of Gigi G.
    4912
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    3533

    6 years ago

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    Photo of Victra

    Victra

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    12 years ago

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    6 years ago

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    Victra

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    10 years ago

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    Photo of Matt A.
    18
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    8 years ago

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    Photo of Victra

    Victra

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    8 years ago

    There was nobody in store. .. I just wish they were nicer. .. Basic Customer Service skills are needed Here.

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    Photo of Victra

    Victra

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    6 years ago

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    Victra

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    Photo of Haley H.
    531
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    8 years ago

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    Victra

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    6 years ago

    I stopped by on a quiet Saturday and received immediately assistance. Rep was knowledgeable and courteous. Will visit again.

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    Photo of Victra

    Victra

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    6 years ago

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    Victra

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    11 years ago

    Helpful 2
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    10 years ago

    Worst place! Staff is rude. You wait forever to get service. WILL NEVER GO BACK!!! I suggest you do the same.

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    Photo of Lee F.
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    12 years ago

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    Photo of Stu S.
    212
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    12 years ago

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    10 years ago

    Business owner information

    Photo of Victra

    Victra

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    Photo of Pam M.
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    51
    4

    12 years ago

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    Photo of J R.
    124
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    11 years ago

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    9 years ago

    Business owner information

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    Victra

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    9 years ago

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    Victra

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    11 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Dacey was very patient and answered our questions.

    Mentioned in 2 reviews

    Read more highlights

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    Accessory City

    3.3(7 reviews)
    4.0 mi
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    Accessory City specializes in value priced mobile phone plans. Based on signs and things I saw in…read morethe store they carry T-Mobile, Simple Mobile, Net10 Wireless, Pageplus, Red Pocket Mobile, and Telcel. They have a selection of compatible phones and will help you install the SIM card and port your phone number. They also carry a large selection of accessories for wireless devices. The person I worked with was very helpful and friendly. He said that if he does not have an accessory in stock he can often find and order it. They sell a lot of stuff online and apparently will also (based on signage) perform Shipping Services. Accessory City saved my bacon! I needed a battery for my Nexus phone in a hurry. I tried Batteries Plus - would need to order it, Best Buy and Fry's did not carry it, Amazon would have taken to long. I lucked out and caught Robert in the store outside of normal hours and he had an original LG BL-T9 battery in stock. He said he would be around for 45 minutes, so I rushed over. The battery was a real LG one, rather than a knock-off replacement which I bought previously on Amazon. Also the price was great. I was thrilled with finding exactly what I needed!

    Accessory City had the cell phone battery that I needed for a great price and even helped me test…read moreme old (dead battery). Super pleasant and helpful service were the cherry on top.

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    Store Front

    Verizon

    Verizon

    2.9(50 reviews)
    3.0 mi
    $$

    Mike helped me transfer from T-mobile to Verizon easily. He was sociable and had a very kind…read morepersonality that made waiting go by quickly! He also helped my husband and I when we came in last minute and that made me want to come over to Verizon even more. Thank you Mike!

    I placed an order online for iPhone pro 17 sliver the day before. I received an email my order was…read moreready for pick up at 11am. I came in 20 mins before my time. The person that helped me name Peter. We sat at the table i proceeded to show him the confirmation number. I already had the email pulled and showing the confirmation number handed him the phone while he looking he has my phone a little longer than needed. He gives me back the phone I seen I couldn't find my confirmation email anymore. I end up checking my trash he deleted my email trying to cover it up. He ends up getting up to look at inventory on the computer because the tablet was messing up shows the sliver was no longer in stock. He walks over to his manager AJ that was helping a customer looking at them talking I seen he shows the customer the iPhone 17 Pro Sliver laughing because he sold it to him. Peter comes over and tells me they don't have it and they have an orange one in stock. I said that's fine. He said the Manager AJ can updated it in the system I said okay and proceed to sit down. The manager then says I can't give you that one that's for a customer that has an order fulfilled for 3 weeks but you sold the phone I ordered that wasn't even 24 hrs to someone. They refer me to Cameron park that's hella far away. Horrible experience for a new customer I wanted to check out the regular service before bring my business account over they don't even deserve 1 star. I just got off the phone with customer service and they confirmed that the order wasn't even cancelled. So even the store manager AJ lied to my face about cancelling my order and I was right about never receiving a cancellation email or anything.

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    AT&T Store

    AT&T Store

    2.6(120 reviews)
    1.8 mi
    $$$

    I rarely write reviews, but today's interaction with Zelli absolutely deserves one. We went to the…read moreApple Store today due to my iPhone 16+ not turning on, at all. Apple said it was a hardware issue but their only suggestion was to buy a new iPhone. I could not have been less impressed with Apple. We came to this Apple location to see about upgrading my phone. THANK GOD Zelli was the person who helped us. Seriously the complete opposite of our experience with the Apple Store. Zelli went above and beyond to help us try to troubleshoot the phone. She talked to coworkers to see if they had any ideas of what was causing the issue. She went over our options. She was incredibly kind and patient throughout the entire interaction. Ultimately, I ended up getting an iPhone 17 Pro Max. She helped us get everything sorted out, was very upfront about what to expect as far as future bills, etc. Thank you, AT&T for having her as an employee. You did it right when you hired her. Truly.

    My wife has AT&T and is having issues with her IPhone that she bought from this store. Upon…read morearriving at 11:25 am, we checked in and noticed two associates were working with other customers and we were eleven in line. No greeting, no acknowledgment from these two associates who have been working with the same customers for the last hour. The service here is the worst ever. Just a moment ago, a third associate emerged from the back and called out several names none of which were present. He then called a name of someone who was present and is now working with that person. I along with others have noticed much of what the two associates have been doing with the hour long customers is more social than business related and conversing about everything other than the business of AT&T. Beyond frustrating! There should be more associates working the floor, or quicker problem resolution. Customers should not have to wait hours for service. Zero star for AT&T Roseville Galleria.

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    Verizon - mobilephones - Updated May 2026

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