I'll admit I was a bit skeptical at first about purchasing items from a pawn shop but in the past year I've bought a men's Tag Heuer watch, Acer laptop, Specialized Bike and my Nikon D80 and they ALL work great! I've also bought my girlfriend jewelry here at a great price. Now I check at Capital City Loan & Jewelry before I pay retail for ANYTHING. read more

Very bad staff. The salesperson is insolent, rude, and acts in a haughty, offhand manner.

Today i treated myself to a Coach small purse ... LOVE IT but dont see giving my $ away for nothing...Here is my new RING ...it BROKE IN under 15 Minutes time - and they denied my immediate inquiry to have it Repaired cuz all jewelry sales are final.... WA WOW WTH?? Who needs Ashton Kutcher when you can Get PUNK'D at Loyalty Pawn read more

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Soon as i walked in I had to give up my I.D. to look at something, but the other people with a different skin tone didn't- I'll take my money elsewhere!!! read more

I walked in just to look around. Most of their inventory is jewelry. Maybe they keep stuff in the back.

John was so helpful! Go here and ask for John to help you with your things! He gave great advice and was so helpful!

My visit to Loyalty Pawn shop was a 5 experience. Danny was very friendly and helpful through the entire process. The shop was clean and had a nice variety of items to choose from. read more

We bought a ring from them. 5 months later, the diamond fell out of it. And they refuse to work with me, or help me out in any kind of way. I paid almost $800 for the ring. Super discouraged upset? I wouldn't buy no jewelry from these people at all i wasn't expecting anything for free. I just wanted some sort of a discount or something. But just that I live a review, bad business. read more

I have been a long time customer at this place, over 10 years.... I will say I have never received such rude customer service.... They claim they send text messages to you to remind you that your items are due, but people never get them. I had called to inquire about my item, which I could remember when it was due and was told it was sold. I never received the text and I am out of the state in the hospital and I was so rudely told by Brittany that it shouldn't have gone out of state if I had something in pawn.... Um excuse me what part of I've been in the hospital out of state for the last month do you not understand.... She was rude, insulting and talked down to me. I will never be returning there and I will be speaking with a higher up about how she talks to people and their faulty system. Oh! And they low ball you on your item and turn around and sell it for 5x the amount... read more

Pretty good .got a.cool laptop there for a good price..plus it's close to my house...

Hey Dom thanks for the great service and great prices I was able to get the things I was looking for at least most of them and I have enjoyed the business and customer satisfaction Richard french read more

Loyalty Pawn - Pawn Shops Near Me - Roseville, California

Great service ask for matt or the girl in there and they will get you right 100% for a good price to!

I just called your pawnshop. And a lady hung up on me. I bought a lot of product from your company. Not anymore.

Low balled me beyond belief. The only good thing the guy did was tell me to take my records to cherry records down the street

I live in Lincoln but was in the area this morning and decided to stop by and see what loyalty pawn had in stock. When I was there I overheard a customer talking to who I assume is the owner. The customer was commenting on how bare the inventory was at the time. When I got back home later that day I thought about how many things I own that I could part with and make some space at home. Being a contractor and a musician I have tons of tools and music related this items around that I don't need anymore. So I packed everything up and headed back down to Roseville. When I got to the shop I spoke to the same guy ( possibly the owner) he didn't seem to happy to have to take a look at what I had, almost like it was an inconvenience. He was helping another guy who was there before me, and talking about going out to the parking lot to view a snap on tool box that was on the customers trailer. He asked me to bring all my stuff inside the store so they can see it, I said that it's too much stuff to bring in if they weren't interested so please take a look in my truck and see what is worth bringing in. He said that they were not going to go outside due to the " harsh weather conditions " lol, it was raining earlier that day but not a drop in the sky at the time... not to mention that fact that this guy and two other employees were literally heading out the door at the same time to go look at the other customers tool Box lol!!! So as I was trying to haul all this stuff inside, they were all standing in the parking lot near my truck looking at this other guys stuff. The guy who " helped" me, and an girl who may have been the manager? At least she acted like she was big stuff and called it " my store" at one point... were both very rude and did not seem to want my business in any way. So I ended up packing my stuff up and leaving without them looking at it. On my way out I let them know that there were plenty of other places where I could sell my stuff.. they didn't seem to care even a little bit. This was my first experience dealing with a pawn shop.. I think I'll stick to marketplace where there are far fewer weirdos to deal with. read more

Went in today with my sister and I'm glad I did. Sorry didn't catch the name of the guy who helped us but he was friendly and thorough. It was my first time selling anything and too be honest I wasn't expecting to get as much as I did for the jewelry I had. I couldn't be happier with the outcome. Thank you read more

Very rude and disrespectful about things I brought in prices that were offered we're about 10% of value if you have anything that you want to sell I'll offer more than them there very easy to get upset I never said anything disrespectful I was never treated with respect like I was a piece shit what. Joke don't waste your time on these people read more

I was a good customer going in frequently I lost my pawn tickets and the employee told me to go home and find them it would be worth it because it would save 70$ little did I know they were going to ship my jewelry off to corporate the next DAY! I would never of risk losing my jewelry to go find $70 worth of pond tickets I would've picked the $2000 worth of jewelry that day I had the money and was ready to pick up my belongings! Employee gave me horrible advice he did not tell me my jewelry was going to be shipped to corporate I will never buy anything there or deal with any of the staff Rude and do not value good Customers read more

I would recommend this place! Great customer service and the employees are knowledgeable. Got lots of help from the manager Justin and Matthew read more

I only go where there's a good crew. These guys are awesome! Great prices on music equipment, TVs, computers, tools and bikes! Right on the edge of Old Town Roseville it's a great place to stop! read more

Thanks Shamus! So far Loyalty pawn has been outstanding! They provide fair loan amounts for the items, Shamus is highly knowledgeable about music gear which makes it super simple. So far I have received no less than what I asked for on every item I have brought in. (Also helps to be realistic when asking) The guys are all easy going as well. I honestly don't understand some of these negatives reviews. Pay for your stuff and do it in time, no problems! And these guys have fair rates (lower than most) and have been straight up and honest about everything so far. Also, great customer service... Today I made a mistake (my apologies AGAIN! ) I mistook an employee for a customer and he started moving one of my items. I kind of popped off a little thinking he was some joe blow off the street grabbing my stuff, lol, and afterwards I was a little embarrassed. They were totally cool about it, but seriously ... my bad guys! Thanks for all your valuable services and thanks Shamus for great service. Until next time! read more

I come to this pawn shop at least every other month. They always give the top loans available and have plenty of awesome, reasonably priced laptops and video games. read more

What retail business closes at 6 these days? Why even stay open until then? Why not just close at 4pm? Half of this area works 9-5, takes a while to get where you are going because of traffic and then you try to make it to a place during their open hours, show up at 5:55, open sign is off, doors locked, lights off. Lame. Won't be trying to return and will flag all craigslist posts I come across. If you post hours, stay open. Beware, 2 of the 3 of their top reviews are from people that it is their ONLY review. read more

2 days in a row I go down and they are closed during their posted hours of operation. No one answers the phone. There's no way to leave a message. And I have to pay off a small loan by tomorrow or risk not getting my collateral back. A sign on their door says they are closed Tuesday and Wednesday this week, and to call. Today is Thursday. Still closed. I call, and you can't get through to anyone. If they end up making me lose my item or having to pay more money, then I'll be reporting them. read more

this has to be one of the most saddest pawn shops I have ever seen. I don't know if weather to call it a yard sale or a garage sale. but the items here are all used up , over priced and when I wanted to pawn a blower , the white chick low balls me on how much she will give me for pawning it. I'll tell you it's not worth the drive if you come out to Roseville that's for sure read more

I went to to sell a piece of jewelry that I don't wear and am not very fond of. The store looks great, very clean and well organized. They offer a ton of items, from jewelry, to longboards, t.v.s to video game consoles. The staff is wonderful! Very personable and friendly. Mario helped me, and Dylan assisted as well. Very down to Earth, funny dudes. I'll definately be back to check out some fun items! read more

It is not very often that I have time to write reviews on a company not all experiences will be good but today after going to loyalty pawn I did not receive the type if loyalty that one would expect to receive after 20 years of doing business there. Today i realized a computer 21.5 imac for 350 on ebay sells for almost 600 at Loyalty pawn. If u are spending over a 100. Think wisely. If u hesitate you may miss a deal though , but not all of their deals are great ones. They changed business name but i hv shopped there 20 years or more but the new name is loyalty. Today I did not feel as if they were being very loyal I have been going to this place so long u would think that you could trust them face value. Over 20 years means nothing. If u are first time customer just check AMAZON WALMART EBAY AND MORE. JUST BE WELL INFORMED AS U MAY Not BE GETTING THE BEST VALIE FOR YOUR BUCKS. Most people want to save money at pawns. And as a consumer i love to save. They are kind and friendly and laughed throughout the years but you would think there would be loyal to 20 year customers. Doing business had been relatively smooth but lately I have noticed that they are charging twice is more for items as the original manufacture for example Louis Vuitton belt 400 and something dollars when you can go to Louis Vuitton and get it for 240. My advice to anyone who is who is doing business with this company is to make sure that you are well informed and well aware of the price of what you were paying for the item. If the price does not matter then this is a great place to shop , and quality is good but most people go to pawn shops to spend less not more and if you are not careful and do not do your homework and research you will be paying more and even as a person who has been going there for this many years they are not loyal enough to let me know the truth truth meaning what its selling for on line so don't expect loyalty but you can shop here at your own risk like anywhere, this is just a note so consumers can be aware that there are other places to shop. Remember Make sure that you check Walmart Amazon or eBay OR the original manufacturer when shopping because there is no loyalty when it comes to this particular store. It was cool otherwise doing business with them. A positive perk is layaway and they let u pay over the phone. And offer short extensions. ITS a new day. And change is good. read more

Great customer service and helpful workers. Ive been bringing some jewelry here off and on over the years when I need extra cash. They recently started to loan me a slightly larger amount because I always pick my stuff up. I haven't been to many shops to compare them too, but I haven't had any reasons to go to any other shop because they always satisfy me. read more

Very helpful crew gives u top dollar for your goods

I promised myself I would never go into a Pawn shop again! most past experiences were degrading, desperate ,embarrassing, situations, mostly troubles of my own making. It always seemed that the individual or individuals sensed fear and desperation and fed on that as their strength to some how take advantage and low ball even the most obviously fair market value. Not this place!..I brought in a my favorite high brand name guitar and was just hoping to get a loan to cover the rest of my rent. They were polite, considerate, professional and most of all fair. They looked over the guitar, went online and did their homework, and to my surprise gave me the what I asked for. But most importantly they treated me with respect!.Thanks Capital City for restoring hope that people do generally care in some pawn shops.:)) read more

Very courteous and helpful people. They have bent over backwards to help me.

Wonderfully helpful service! They've made my survival that much more attainable ;-)))

Do some more research, there are plenty of local gold buyers that will pay you 90% of the value of your gold versus the 30-50% you'll receive at Capital City Loan. These guys are out to pay you as little as possible and are happy to take advantage of sellers who don't know the true value of their goods. You've been warned. read more

Amazing customer service!! They helped me and my husband and made it work for us with what we had to pawn! Very nice and fair pricing on their pawning! The gal that answered the phone was extremely helpful and nice! Thank you very much and we will be back for sure! read more

A gentlemen there helped me with a ring. He was polite, honest and extremely helpful. I wouldn't go anywhere else if he has what you need.

Picked up several electronics for great prices. The staff were nice people. Not much parking but hasnt been an issue. Good selection of items for sale read more

My grandmother went into this shop a week or so ago and begged me to do a Yelp review on her behalf. She raved of the customer service from Ryan and was beyond pleased with her experience at this shop. If you are looking for a pawn shop, we highly recommend stopping in to Loyalty Pawn in Roseville! read more

In October of 2015 I placed a $5000 ring on lay away. The down payment was 10%. Approximately a week later I found a private seller who had a ring of much better quality at a much better price. I then began to travel for work and it slipped my mind that I had placed the deposit on the other ring at the pawn shop. On Jan 5th 2015 I found the receipt and thought I would return to the shop and see if I could apply the $500 to another item as I was still in the market for a wedding band. Prior to arriving I reviewed the receipt and saw a disclosure that stated the payments needed to be made monthly and if any payments were missed the money I already paid would be used as a restocking fee, no refunds. I thought surely there must be an exception to the rule, and I do not want my money back, I just want credit or a portion of my $500 as credit. Upon entering the store I spoke with the clerk who stated that there was no exception and my money was lost. I asked for a manager and the manager also gave me the same info with no exceptions. His only offer was that I pay $1000 to reinstate the lay away. At this point continuing to pay was not feasible as I already purchased a ring. This is a very unfair business practice and should be further investigated on its legality. Imagine how many people lose their money after months of paying on an item and at some point cannot pay for a month or two. In this transaction the store basically made $500 to place an item in the back of their store for a month. They call it a restocking fee, this is a joke. How much does it really cost to restock a ring? Are they paying their staff $500 a minute? Otherwise it's pure highway robbery. I would caution anyone who is considering doing business with this place. A business like this has no interest in keeping a customer happy and trying to work with the community. I will be contacting the chamber of commerce, better business bureau, the news, and any other entity that needs to know. read more

This is the best pawn shop I've ever been too. I was shopping for some new music equipment and I was on a tight budget. This store actually had really good prices on their music equipment! I forgot the guy that helped me outs name, but he really worked out some great deals for the budget I was on. Very clean store, as well. I'll definitely be back! read more

This is by far the best pawnshop in Roseville!!! I needed a quick loan so I could pay a bill. I stopped at the 2 closest pawnshops by my house I first stopped at eagle pawn and Chester pawn both sucked they are very rude and cheap. After hear those guys weak offers I went another 1/2 mile down the road to Capital City Loan and let me tell you I'm glad I did they offered me 3 times what Chester and eagle offered and the pay back is next to nothing. I only needed $100 but they were kind enough to offer me up to $200. I haven't needed another loan since but if I ever do I'm coming to Capital City these guys are awesome and are seriously the nicest people around read more