Thomas worked on Labor Day! He fixed my internet quickly and efficiently…read more He was helpful also setting up my televisions so they had internet. 5 stars

Thomas from Zentro came by to help install my WiFi. He was a great help! He was efficient and…read moreinformative!

I called Astound, with the thought process of canceling the service because of the auto increase…read more However, Dominick (Customer service Supervisor) was able to turn the negative experience into a very pleasant one. He handled everything professionally and figured out the relevant plans to be applied in order to win the customer experience. I was on the phone for almost 2 hours though. So, not very happy about that.

At first I was thrilled to not give Comcr*p more money, even if my speeds were a little slower. But…read moreover time the disconnections got more frequent and eventually they started following a predictable pattern. Every time the temperature would suddenly go down - like every day when the sun sets, or any time a cold front would come through - my internet would stop working. Sometimes for minutes, sometimes for hours. I called tech support a dozen time and had three technicians come visit and each one tried something different but nothing solved the issue. Huge packet loss numbers (30+%) and pathetic speeds were my main issues. On the scheduled date of my last technician appointment, he called half an hour after my window started - I didn't answer, as I was in a work meeting at the time (remotely, at home). No message was left, but the technician merrily canceled my appointment. I called their 1-800 number and none of the people I talked to could've cared any less and the next appointment was over a week away. I'm attempting to activate my new service now. It's less expensive than Astound, which is probably a better value assuming this connection actually works most of the time. RCN used to be *GREAT* in Chicago but they have massively changed operations. Astound is worse than Brand X if that's even possible EDIT: I saw their automated response and reached out. No one responded in five days! EDIT 2: you also can't message them! the respond to message link doesn't work lmaoooooooo y'all are terrible

Unreliable, often down, especially at night. Fast when up but I'd prefer slow but reliable.read more

My midsize condo building just got webpass and while it's faster and less expensive than the much…read morehated Comcast, we've experienced regular outtages of minutes to hours since it was installed a few weeks ago. Today it's been on and off all AM...I work from home, as do many others in my building. This is just unacceptable and wasting my time. Cannot recommend unless they can provide consistent service going forward.

These guys are awesome. We use them for our colocation and they are extremely knowledgeable and…read morehelpful. They have impressed me on multiple occasions with their willingness to go the extra mile for customers. Special shout out to Brian Clark, who has assisted me and saved me from headaches a number of times.

From the owner: Based in Chicago's western suburbs, XNet provides data center infrastructure and cloud-based…read moreservices for business customers of all sizes, throughout the country. Built upon on high-performance, ultra-customizable options, XNet delivers cloud services and virtual machines, hardware colocation, website and application hosting, email hosting, and dedicated connectivity.

I have to admit I'm not good at computer. Tony responded quickly (same day) and got everything up…read moreand running at my business. Later I had one other issue and again he called within 30 minutes and helped walk me through the problem. A very nice and knowledgeable man who I would recommend.

From the owner: We have been providing IT services and security camera systems to businesses in the Chicago area…read morefor 23 years. Free consultation. We have partnerships with Microsoft, Symantec, Comcast, SonicWall and Webroot, and other companeis. We support the following Microsoft products: Windows Server through 2022 (the latest) Windows desktop through Windows 11 (The latest) Office 365 Office 2007 - 2022 We provide service on most business phone systems We install data and voice cabling throughout offices and factories.

I have been struggling for years with the internet and Verizon in my part of McHenry, IL E-vergent…read morewas recommended to me by a neighbor in my Homeowners Assoc. The process to make contact was very efficient. Within in business day, I had someone make phone contact with me and schedule and appointment and installation. Install cost is very inexpensive. I coordinated this with my Wi-Fi tech advisor for my home .E-vergent's tech showed up right on time and got to work immediately. Within a few hours I was operating and in business throughout my home. I work at home, so my internet connection is extremely important. I highly recommend E-vergent and have already recommended them to my other neighbors. Here are some more pros (there are no cons): -- System in place for two weeks now and works flawlessly, even in a snowstorm. Line-of-sight-system -- Unlimited data (HUGE advantage) --Very fast download speed --Very consistent performance - no slow downs at any time night or day --Performance over Verizon is 180 degrees better (I dropped Verizon) --Extraordinarily affordable compared to Verizon, AT& T and others. Cable not available in my area. Just as well so I do not have to put up with Comcast. I am very happy with E-vergent and would highly recommend

Great internet speed, especially for the country! I've only had one outage, and was able to talk to…read morereal person when I called. I've been very happy!

I would have given this company 5 stars but no longer will and this is why. We don't have many…read morechoices of internet where we live and came across this company and signed up. They run off of cell phone towers kind of like a hot spot but using a MoFi Router Antenna system. We had them for a year and a half and the service was great! We could stream whatever we wanted, the kids could play on their X-Box and when Covid hit I had two people working from home always on the computer. No problem... until recently they had to change our service, they took away our unlimited data and put us down to 300GB told us they were sending us a new SIM card plus they were going to charge us an additional $20/month. What the heck!?? But what other options did we have besides At&t (we heard it's horrible downloads speeds are at 5mb/s) and Satellite? NONE!. We are unable to get any type of hight speed cable/fiberoptic at our locations. So we installed the new SIM card and couldn't get a connection and tried several times! I called and left messages, they said they would call back and never did. I emailed and they sent out a big letter stating if you are still having problems with connectivity then you need to get another plan depending on what cell service you have. We have Verizon so to get that one it was going to cost us even more $. So we went from paying $89/month now up to $129/month an additional $40/month. Another SIM card was shipped out. I tried installing it. No connection, I tried calling the company multiple times, put on hold for over 40 min emailed and they told me that my card wouldn't be activated until that night which was on November 12th, 2021 so we waited and we tried again on the 13th and again on the 14th and no connectivity. So I emailed the company demanding a refund on service and equipment. They only refunded the service because of course the refund policy on the equipments only goes up to 14 days after purchase. Even thought this was their screw up changing service on us and not even calling to try and help us out. And I'm so tired of companies saying "Unlimited High Speed Internet, oh until you reach so many GB then we are going to reprioritized you and slow you WAY DOWN. That's a flat out lie, you can't say unlimited high speed if you are going to slow us down. Such crap!! I would not recommend this company to anyone at this time. I don't know if they changed ownership. Before this big switch in service I could call any time and get a hold of someone. It's unfortunate that companies don't treat their customers with respect. We are the one's making you money.

From the owner: UbiFi is a best rural internet provider that offers fast, reliable connectivity to underserved…read morecommunities across the United States. Founded in 2017 by experts in telecommunications, UbiFi aims to bridge the digital divide for millions of Americans left behind by traditional internet options. Unlike satellite internet, which often has slow speeds, high latency, and strict data limits, UbiFi uses Verizon's 5G and 4G LTE network to provide stable, high-quality connectivity for rural homes, farms, and remote areas. Plans start at $89.99 per month with speeds reaching up to 200 Mbps. These speeds support everything from remote work and video streaming to online learning and everyday browsing. Setup is easy. Plug-and-play routers can connect multiple devices via Wi-Fi and Ethernet, so you don’t need a technician. UbiFi also caters to RV travelers and digital nomads who need reliable internet while on the go, making it a flexible option for anyone living off the grid. Every new customer gets a 14-day risk-free trial, unlimited data, and no long-term contract. Clear pricing, simple setup, and a network designed for areas that need it most make UbiFi one of the most trusted rural internet providers in the country.

Nazir showed up on time and helped me find a port in over an hour. He ran around to make sure the…read moreservice was running smoothly. Plus he is super extremely nice and polite. he asked me everysingle time before moving my stuffs even its just 1 feet move All in all, it was a good experience

Constant buffering. Sporadic streaming. Sometimes can't stream at all. Planning on going back to…read moreComcast. HP was installed in our building cuz the ex-building managers husband or ex husband was connected to HP. It's the worst. Just don't.

The knowledge and expertise you get from Future Link IT is top notch. I have used this company for…read moreboth personal and business and they are nothing short of awesome. They take the time to understand your specific needs and diagnose your network problems or issues and do not try to inflate the problem for their benefit. Future Link IT truly has your best interest in mind and can be trusted. I feel safe using the internet with their security package. That trust goes a long way.

Saved me $680/yr over ATT internet and phone service..Great customer service should a situation…read morearise... VERY SATISFIED CUSTOMER HERE!!

I have to commend the staff at Techshowcase at O'Hare. I left my phone chargers at home and was…read moreheading out on a multi-day trip. Gary and Jacob set me up with a great system for my multiple phones. Unfortunately, a week later one of the charger cables came apart. I was at O'Hare today, dropped into the store, and they replaced the cable--no questions asked. I will go back in a heartbeat.

Best spot in Ohare for chargers and headphones. They let you try everything before you buy, which…read moreis cool.