My experience here had some positives as well as negatives. Comcast tech support suggested that I…read moretrade in my modem/router for one that would allow me to access the faster bandwidth that I already have. I arrived a little after they opened at 9 am. There was already a line with four people in it and I went to the end of the line. I drove through the rain to get there and the skies were threatening to open up. With no rain gear, I waited an hour to go inside. Many people behind me came and left. People were cursing Comcast over the wait. After I was escorted into the building, the associate who helped me was very nice. With in ten minutes he gave me the equipment I needed and sent me on my way. He also told me that if I ever need to just return equipment, I could take it to the UPS Store and they will pack and ship it for free (no charge to me). That was very helpful since I had one more piece of equipment to return. I got home, followed the instructions, and had everything working within 20 minutes. They have automated the installation so anyone can do it. I was pleased with that even though I do know networking. I have mixed feelings over this experience.

Awful customer service. Did not do what they promised they would do. I'm not a customer and I'm…read morereceiving emails from this company about another customer's account. I've been trying to stop these emails since June of 2024. They promised to help 8 different times, 8 different ways and have failed. Awful.

terrible and unprofessional. Refused to provide quote. Mark shared his company is already apart of…read moremultiple lawsuits against him.

Got my home internet connection mess fixed up ... great work by the technician to meticulously…read morefigure out the issue

Amazing customer service. I had an old iPhone and upgraded. I can't thank Darian, David and Scott…read moreenough! Darian help me purchase the iPhone that suits my requirements. When my husband and I returned for a transfer of data there was no issue this team couldn't resolve. Voilà I have the latest iPhone in hand! Thank you all for your hard work, dedication and professionalism. We will be back for more devices!

Jacksirys was rude and not pleasant seemed like she doesn't like her job pretty sure she over…read morecharged me on my phone case and charger . I'd be mad too if I was a bald bitch and worked at T-Mobile

As an Event Specialist serving repeat corporate clients, I continually strive to raise the bar with…read moreevery project. Agape Media has become my trusted, one-stop resource for delivering exceptional results and helping me exceed client expectations. Whether capturing a live event, producing a documentary, or supporting a complex business project, Jason and his team consistently transform ideas into compelling visual stories. With only a brief explanation of my vision and my clients' goals, they creatively develop high-impact productions that not only meet expectations but often surpass them. Their ability to deliver a "wow factor" while working within the client's budget is truly remarkable. What sets Agape Media apart is their unwavering commitment to excellence. The integrity, professionalism, creativity, attention to detail, and state-of-the-art equipment they bring to every project are second to none. Jason, Garrett, and Corey work seamlessly together, creating what I can only describe as a dream team. No matter how demanding the timeline or how many unexpected challenges arise, they consistently deliver on time and with exceptional quality. Their reliability and dedication give me complete confidence that every project will be executed flawlessly. I highly recommend Agape Media to any organization or individual seeking a professional, innovative, and dependable media production partner. Their work has repeatedly helped me create memorable experiences for my clients, and I look forward to many more successful collaborations in the future.

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

My husband and I went to the "big" Verizon store in the Trader Joe's plaza. As luck would have it,…read morethey were out of stock on the phone we wanted and suggested we go to Verizon in the Pheasant Lane mall. Begrudgingly, we went to the mall. We HATE shopping for cell phones. We'd rather go to the RMV than be pushed to buy the latest greatest and don't get me going on the "smoke and mirrors" of the cell plans. Upon arrival at the Verizon mall location, we were warmly greeted by Tom Vartanian. Somewhat skeptical, we thought, "here we go". Were we ever wrong! Tom took the time to research plans, phones and on-going promotions to get us the very best deal. He was always informative, never pushy and pleasant to deal with. Suffice it to say we found a new Verizon store! Thanks Tom!! MB & J

**JUST LIKE A USED CAR SALESMAN** The negative reviews were…read moretrue. Believe us. Not to shop at this location. Be very careful in signing up with any plans with this particular store. Yes, this is the big Verizon store in the Trade Joe plaza in Nashua. They would misrepresent themselves anyway they could to get you sign up for an expensive plan. We signed up for an international travel plan for our trip overboard but changed our mind and tried to cancel this plan before we begin our travel. We were told, "Oh, you have to call Verizon Customer Service, we don't do the plan cancellation here." The charge has already shown up on our next bill even though we haven't begun our trip yet. The bill balloons from $223.77 to $502.01 . If you still want to believe those 5-star rating then go ahead and experience it for yourself.

These folks are great! They always get back to us quickly with any issues and they are thorough in…read morehelping us set up our phone system whether it's on site or a remote fix. Highly recommend PHD Systems.

From the owner: PHD provides professional business phone system installation and services throughout New Hampshire…read moreand Massachusetts. If you are in need of a trusted partner that can help you integrate phones with the rest of your IT infrastructure, give PHD a call!

I hope this is the 2nd floor T-Mobile in the store. The process of changing providers to T-Mobile…read morewas very time consuming and annoying. The staff gave alot of "freebies" and what not claiming we will save alot of money afterwards. Yeah, this didn't happen, we got charged a line for every freebie. Tell me why I need a line for my Airtags?? I hope I never have to change providers any time soon. In this world where your life is on your phone, I rather just not have one.

THIS STORE ABSOLUTELY SUCKS! Terrible customer service. Waited two hours and the problem wasn't…read moreeven fixed. All the representatives doesn't know how to do anything and didn't care. AVOID THIS STORE AT ALL COST LIKE THE PLAGUE! Better to call customer service. If there was a zero star option on Yelp, I would give this place that rating but one star is the minimum rating.

Listen, this isn't exactly a ritual we conduct very often. But...ya know...when your wife's phone…read morekeeps randomly freezing up like Ben & Jerry's ice cream mid-task, sometimes you tap the genius bar to see what's going on. And sometimes....you have a brain fart and forget that soft resetting your phone still fixes a lot of problems. Kinda like how I did. Granted, I felt like a horse's patoot by the time we walked in there and basically got free advice we could have otherwise obtained from ten seconds on Google. The guy at the table was very professional about everything. Down to earth, even. It's always refreshing to see folks in the tech industry apply the utmost professionalism when it comes to customer service. Honestly, the longest part was the beginning. See, we had a 1pm appointment. Only when we arrived, we still had to wait an additional 15 minutes before anyone saw us. What's the point?! If you have to wait still despite having an appointment, it's as arbitrary as walking in out of left-center field and requesting someone service your phone. I found their lack of store WiFi rather disappointing. Other Apple stores have this. So, why not Pheasant Lane? I dunno, guys. It's an Apple store. What else is there to say? It gets 4 slightly embarrassed customers who forgot soft reset is a thing out of 5.

Horrible experience. Will not shop in this store again and am considering non-apple product going…read moreforward. I went to the store purchasing 2 iPhone 17 Pro Max. The guy in the entrance asked a few question and took me to the pickup counter, stating once the staff finish the person before me, the staff will help me. So I waited, the lady finished previous customer and just stood there, not asking me "Can I help you with something?" I waited another 5 minutes and asked her if she can help me with the purchase. She acknowledged with 1 word "yes". I was a straight, quick in & out guy. I told the young lady that I would like to purchase 2 iPhone 17 Pro Max unlocked, 256G, pay in full. "OK" is the only response. She did her thing on the sales terminal which I think is an iPhone. The staff in the backroom brought 2 iPhones out. She scanned them and just stared at me after. Not sure what to do next, I paused for a minute, then brought out my wallet and my credit card, she still said no word and continued staring at me. Only after I handed her my credit card, she openned her mouth with "Is this the card?" Then took my card and did her thing. Then I realized I ordered 2 blue phones and it can get confusing if I give to my uncle and aunt as gift. I asked her if I can switch one of the phone to orange color. She responded "You already paid for them". I was like "wow, wtf, do I owe you money or something?" in my mind. Eventually, we did a color swap on 1 of the phone. The last thing I needed is the printed receipt. She gave me the swap receipt not the sale receipt. I have to go back to the store and asked her to give me the original receipt. With this kind attitude, this young lady, possibly a college kid, is ruinning apple and apple store's reputation. The attitude is this "I work in apple store. I am better than you. Don't bother me." Spent 2400 bucks for this kind attitude. WTF?????