My experience started off terrible. All I wanted to do was drop off a cable box. Was told by the…read morereceptionist that I would have to wait to talk to someone. Six employees working. They were waiting on one customer while three of us waited on those other five employees to help us. After waiting for 10 minutes I asked the receptionist to just take care of the box as I needed to leave. Then Brian asked what I needed help with. I commented that I wasn't trying to be a pain and the guy actually said, "Yes you are." Come on man. I wouldn't have been that way if you or others would have made your customers waiting around a higher priority. I asked to see the manager who helped me. She was phenomenal. Turned a 1 star visit into a 5 star.I will admit I could have handled the whole situation better. But when a simple drop off becomes a long drawn out ordeal with an employee with an attitude you inadvertently get short with people. I did apologize to the receptionist on the way out. Xfinity corporate - You should give the manager a raise and get Brian some much needed customer service training.

1 photo of 1 logo is really cool. Isn't it lovely? Yes it is. Naah this is a picture of a black…read moreXfinity logo.

Excellent service, plenty of staff on hand, good organization, Romuelo did a great job setting up…read moremy SIM card.

Josh at the store is the most unprofessional person and he is rude and unknowledgeable. He refused…read morehelp from his colleagues and he refused letting his colleagues to help us. I wish I could give this Verizon store zero stars. The manager was particularly rude and racist on his colleagues. Spent hours with Josh ended nothing. When we asked another staff at store for help, the manager came out and told us he can not help us and the manager sent us back to Josh. But Josh knew nothing about the business. We have to went to another Verizon store and have our phone port in within 20 minutes instead of 4 hours at Burlington store. So please avoid Burlington store if you can, go to reading store.

My name is actually Stu R., not Lindsay R., and I live in Southborough, MA, not Manhattan…read more I have a 6,000 square foot house in Southborough, MA that originally was built as a farm house in 1830. Needless to say, my wi-fi was problematic, and Best Buy tried and tried to fix things to no avail. I was told to seek an I.T. company, I did my search, and Rod sold me over the phone on MVWFP. Jawaan and Jacob came to the house and hard wired most of my TV's using the coaxial cable that already existed. They also established various ports throughout the house so that the wireless wi-fi would work well everywhere. There was a slight problem that was fixed right away with a second (free) visit to the house. Several months after installation, the system is running perfectly. Rod and Jawaan are as good as it gets! Make the call to MVWFP, and your stress will disappear, at least with regard to wi-fi in your big old house!

Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500…read moresf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren't working. Rod responded quickly to my booking appointment on his website, and came in on the agreed date. As I knew, it was a mess. Took two days to straighten it all out including producing "heat maps" to show signal strength throughout every room in the house. it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don't have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he's doing. I'm happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial. Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!

The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

Dealing with this company has been a little bit of hell on earth. My advice to anyone considering…read moreusing CLEAR as an alternative internet provider: STAY AWAY. I signed up with them and attempted to cancel the same day. The next morning I checked my bank account and noticed an additional $200 charge on top of the initial $175 it cost for equipment, activation etc. When I called in they insisted that they did not have any record of the additional charges in their system and suggested I contact my bank. My bank confirmed the charges and said that I may have to cancel my card number in order to avoid incurring any further charges. These people are nothing more than SCAM ARTISTS. Every time you call-in someone with a different accent answers the call. It's almost as if there customer service team consists of international persons working from their home. Again do yourself a favor and STAY AWAY.

K&J is great. We've been using them for years for our condo's annual sprinkler testing. I recently…read morerenovated my unit and needed the system extended into a new space. The project had a few quirks & lots of red tape, but they were able to pull it off. There was a 3rd-party engineer who was flaky, but I get it... outside consultants can be difficult. On the other hand, everyone directly at K&J was very responsive during the whole project. I'm glad there are still companies that'll work on systems in old buildings because we have plenty in Boston!

Stay away from these clowns. Our company used them for sprinkler system "maintenance" except they…read morenever did anything. The fire department had no proof of inspections at all even though they were supposed to be handling them. We also had a sprinkler system valve leaking in our generator room for well over a year and they couldn't fix it after three attempts at replacement. They kept saying it wasn't the valve even though water droplets were hanging off it every time they came back. I guess the emperor really doesn't have any clothes! Talk about a bunch of hacks! Avoid, avoid, avoid.

I switched my wife's and my carrier from Verizon to T-Mobile in the past couple of weeks at the…read moreBurlington Mall T-Mobile store. Nick did a good job explainng the options and prices. In addition to switching cell service I purchased a Pixel 8 for my wife via the $400 credit for transferring the 2 lines. After a few days I discovered that text messages to and from the Pixel 8 were being blocked for some contacts. A call to T-Mobile's sevice center was not helpful with a repsonse that they would try to fix texting within 3 day but no guarantees. I then brought the phone to the Burlington store store. Ridge was fantastic in finding the problem within 5 mnutes. He was also able to get Voice Typing to work although I had tried unsuccessfully using all the tips I gleened from the Web. Ridge was also able to get Visual Voicemail to work on my phone that was previusly linked to Verizon. Kudos to Ridge!

T-mobile is my carrier, but I have a prepaid plan. Today I brought in a brand new unlocked Samsung…read mores26 Ultra to the store and they fixed a serious app configuration issue. I moved the SIM yesterday from the old to the new phone, but had App configuration issues. Tony figured it out in a few minutes after I spent yesterday evening watching youTube videos and being unsuccessful. The store was busy and I had to wait a few minutes, but it was well worth it. The staff was friendly. Thank you again, particularly Tony.