My cell phone had mysteriously lost my pin, and I ended up erasing the entire phone unwillingly…read more Normally, when you do a factory reset, the phone hangs onto your cellular information. Nope this time it was all gone. Without outside help the phone had turned into a brick. Once I hook the phone up to the Internet, I managed to start the repair to my apps. However, since my phone number no longer existed at least on this phone I could not log into the Verizon web site to try and reestablish the eSIM card. The instructions were basically if you can't do the easy way then you gotta go to the Verizon store and have customer service reestablish your service. The last time I've gone to a cellular service store it was a miserable experience. I felt like I was talking to a wall. This is where I develop my prejudice against cellular stores, which aren't located next to Google. The relief when I entered this Verizon store and customer service knew what I was talking about was palpable. Josh seemed like he was intimidated by this request since it's not an every day occurrence, but in fact he was more than up to the job and understood a lot of the intricacies behind the iPhone operating system. I totally respect his depth of expertise. Because originally I thought I might have to go to the Apple Store to get someone who would understand the iPhone OS. Furthermore, Josh handled us with excellent customer service attitude. I've run into people who sneer at those who lack what seems to them to be basic understanding. Josh was in no way condescending but friendly and approachable. In other parts of the Verizon organization, I have encountered customer service which range from indifferent to ignorant to just plain obnoxious. I am happy to report this dismal attitude does not extend to this Verizon Shop. I would gladly take all of my questions and Service requests from this Verizon outpost.

So my experience with this location started 2 years ago (as a headsup, I am now on year 3 of…read moreservice). 2 years ago when I first called, I was waiting in line to pick my kiddo up from school; I literally called only because I wanted information, I made sure to let the rep know (because I didn't want to waste their time, but wanted them to know I just wanted information and that there was a possibility that a sale would NOT come from this). They were super kind about it and we probably spent about 20 minutes going back and forth- me with all my questions, and Monica with all her answers (and patience). The call went so well that I decided I would come in and just see what Verizon could ACTUALLY be able to provide me (deals, plans, prices, devices, etc.) Monica was a stand-out employee. As we were sitting there figuring everything out, my kiddo and I were having our side-conversations about things, and that's when Monica realized and suggested we look into adding a connected tablet (not only would I be able to implement and integrate it's use into my business, but kiddo would be able to play Fortnite whenever and wherever we were (Fortnite was LIFE for him and his buddies at the time, so yeah, it only made sense to add such a powerful device at such little cost). Having been in sales before, being in business currently, I respected and appreciated the way Monica listened and suggested, never pressing or pushing- I never once felt like a dollar-sign/account. A simple 20 minute call turned to a full-blown new client. And now we skip to today, 2026. Last week I decided I needed to add some services, and was playing with the app. Since I accidentally left stuff in my cart, Verizon picked it up and had a service agent call and asked if I wanted help...I did, but I'd rather speak to someone I know wouldn't see me simply as an additional account- SO, I checked to see if Monica was still at the same location...SHE WAS! So of course, she took all my questions AGAIN. Answered every doubt I had, and again, I headed straight to the Verizon store. The staff here is very friendly; the gentleman at the front desk immediately jumped up to greet me, I let him know I was there to speak with Monica and he connected me with her. So now, here we are with additional services, and extremely happy to still be with Verizon. The service is great, whether we head down South, or up North, we always have service on our phones and tablet. Home internet speeds are always phenomenal (there was one time where we had issues at home, but I wasn't there. Grandparents called asking for help, and I was able to fix everything straight from my phone, I loved it!). But most importantly, I know that Monica and her team here the American Canyon branch has the best in mind for their customers. I will continue to stay with them, and will continue to give them my business.

Josue Penate was an amazing help when I went in to upgrade my new phone! He's very knowledgeable…read moreand I enjoyed chatting with him while he set up my phone. He went above and beyond to get me the best deal, cannot recommend enough!

This corporate-owned Verizon store's the real deal. As many stores these days are branded…read morenon-corporate Verizon's (typically bad). The non-corporate versions are just product pushers and fee-structured support outlets. Upshot? Seek out the corporate-owned stores such as this one. After striking out at one of the wanna-be stores, I came here to this store across from Solano-Westfield Mall. I was lucky to be helped by store management associates Ruben and Alondra. Both beyond knowledgeable and capable associates versed in all matters Verizon. They helped me set up a replacement phone from one that had been determined defective by Verizon. Verizon may not have the cheapest plans out there, but their products, service and support can't be beat. Thank you to this store and their great associates.

Let's just say I don't know much about cars. I don't know how to change the oil but I do know how…read moreto drive them fast. I went to my favorite auto store to buy oil and they offered to lend me a funnel. The guy saw my face and said he'd just help me. After checking the dipstick he told me I didn't need oil at all the light was just saying it's time for a change. Honest service like that? Customer for life Until the next time.

The last 2 visits in 2026 napa oreillys went better than my 2021-2025 visits . Staff friendly but…read morenot engaging. They always seem overworked occupied with others. No greeting when i came in. They had most of the basic stuff i needed. Major Shortage on funnels. Out of the $0.99 cent ones. No effort to ask for loyalty or push related items. I usually just go elsewhere due to high prices, minimal parking, impersonal interactions. The counterman did drop what he was doing and came out right away to scan our check engine light. Also was discreet , gave us a printout and checked us out promptly. Cool.

I drove out to this location because I saw the reviews were good despite there being a small number…read moreof them. But some of the AT&T locations have gone downhill with employees not being very helpful so this was worth the drive for me. Lydia helped me out and was very patient, attentive and thorough. She helped me figure out an early upgrade and get the new iPhone ordered for me. For anything she was unsure of, she didn't blow me off or assume the answer. She would follow up with another employee to be sure and I really appreciated that. I will continue to come back to this location for the great service!

Kaliyah was super sweet and knowledgeable! My mom and I appreciated all her help with upgrading our…read morephones and answering our questions.

Great prices and friendly service. Sometimes it's slow but if I'd want something quicker, I could…read morejust go to a dispensary myself, so I don't mind that. They're so great that I actually stopped going to dispensaries all together and only get my stuff from them. the 40$ minimum can be annoying at times when I'm like a dollar off but that's no big deal.

Had a problem with a defective product. The woman who answered the phone said she would have the…read moreowner call me. He did not. If they are not going to be resonsible for defective products from a long time customer, I can choose an alternative. UPDATE: They took care of it, a miscommunication. They are a great business.

This a nice Target. I stopped here after the Rosé 5k in town to use the restroom which was nice and…read moreclean and browse because I needed to walk after. It's spacious and well stocked. Dollar spot had cute items and there's lots of parking

It's impossible to review every single department in this store without writing a book. I came here…read morespecifically to check out the wine selection and was sorely disappointed. There are convenience stores with a similar selection. They have a selection of liquor, locked up on the other side of the aisle. The Safeway on the other side of town has a far more extensive selection and puts this place to shame. The only advantage here, is that their prices are less than Safeway. So they get that extra star. They haven't made much of an investment on the grocery side either since there is no fresh meat or seafood counter, deli, or bakery. There's a very small produce department and all of the refrigerated/freezer aisles are very short. To make things even more inconvenient, you cannot buy alcohol at their self check out. Looks like I'll be making that trip to Safeway afterall.

Service was beautiful. I explained I was window shopping for the holidays. When the oo's and ahhs…read morestarted they smiled cuz that's the sound of the hook sinking in deep. I was very startled by the prices but the gentler sales of the season were out, I was just forgetting to apply them. But prices were running $79 to $ 150 for the jeans (full price). I was attracted to the pants but the tops and dresses were more mixed . Some of the prints (the animal) weren't to my taste but some of the plainer fabrics had fun embellishments. Now a friend of mine told me the best specials aren't announced in store but is embedded in the loyalty program. So let's download the app, and check out the loyalty program because I have my eye on some items. After I downloaded the app, created an account, and signed up for emails. I discovered there's something called Chicos Off the rack. I've surfed the Chicos store, webpages, checked out the sales in the clearance items before, but I never found anything that grabbed me. either at the prices were too high. Update: My friend was absolutely right. I downloaded the app created an account and signed up for emails. It wasn't long before the flash sales and clearance emails started arriving, after about three weeks, one of the items that I particularly had my eye on went on clearance. the price had dropped to around 40 bucks down from about 100 bucks or so. I doubt my wardrobe will be filled up with Chico's anytime soon. However, for that special little item this is a great place to check out.

I recently went to a Chico's fashion show at the Elks Lodge in Napa and was very impressed. Then we…read morewent to the store and received EXCELLENT service. Many wonderful ladies helped us. I like the selection and what they did not have they said they would get from another store and send it to me. I found the prices very reasonable. I Plan to go shopping there tomorrow even though it is an hour from my house. See you ladies tomorrow. Thank you, Leigha