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    Verizon

    3.0 (51 reviews)
    Open 10:00 am - 7:00 pm

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    1 year ago

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    5 years ago

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    7 years ago

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    7 years ago

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    8 years ago

    Josh was extremely helpful in getting my new phone set up. Highly recommend seeing him if you're in need of a new device!!

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    6 years ago

    Excellent service and great deals! Thanks for getting us set up Matt, you're a rockstar!

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    10 years ago

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    13 years ago

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    8 years ago

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    11 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Josh was patient, explained everything and chose the most cost efficient plan for my data needs.

    Mentioned in 5 reviews

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    People searched for Mobile Phones 862 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    2.6(42 reviews)
    0.6 mi
    $$
    Virtual estimates
    Shipping

    I wouldn't give this place even a 1-star. The customer service here is bad. I don't usually give…read morenegative reviews but they straight out hide information just to get you to stay with tmobile. We had gone in to get our sim activated coz of an issue and I kid you not it took them 5 hours on day 1 & we had to go back in the next day again & spend another 2 hours. The manager told us that since we had been with TMobile for 10 years we can get a free phone & free line. It would just use the data plan from our paid lines. We asked if it had any other payments due or contracts & she said 'NO', so obviously we got one. Now I call T-Mobile CS to close my account 10 months later & they tell me that the vendor store lied. The supposedly 'free' phone had a contract & I had to pay for it.. I didn't even ask for one.. The TMobile rep said they can't even do anything about it as they are vendor stores. The manager of the store behaves likes she doesn't know what your talking about inspite of being the one that 'sold' us the extra free line. Don't ever go in there.. bad customer service & the are almost inept in helping you out effectively and obviously hide/and or lie to you and then deny!!

    Please do not go to this location. As mentioned in previous reviews, I had a second line added to…read moremy account without my knowledge/ therefore doubling my bill. Nick, the manager at the time (who has since been fired), and Kiona, the current manager, both provided horrible service. Kiona seemed promising at first trying to fix what Nick did, but after being told to check in with her the following week about removing the second line, she ghosted me, avoided my calls and was always "unavailable". Ended up getting it fixed with the T-Mobile support customer service line after a month of trying to get a hold of her. No accountability. No competence. No action. Do yourself a favor and go to an actual T-Mobile store, not this authorized retailer.

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    The Phone Guys - Everett

    The Phone Guys - Everett

    2.7(19 reviews)
    1.9 mi

    these guys are some incredibly incompetent and dishonest individuals !…read more I brought my Gen2 12.9" iPad for a new charging port and a new battery ...after the "Phone clowns" had my tablet for two weeks I get a call that told me my tablet was waiting at their office for pickup, they also mentioned they had replaced the charge port and battery but had to remove it because it still wasn't working , they then gave me full refund . This is where lie #1 came into play. They said they replaced the charge port but they did no such thing ....... when I returned him I plugged the charger and to no avail, I still had to put pressure on the charger so it would make contact and actually charge the tablet ! My point is If they actually put a new charge port in I would no longer need to fiddle around with the plug to make it work, I'm sure they wouldn't have pulled the new charge port after realizing the tablet wouldn't start . There are other details that transpired but I don't have the time to write a dissertation on this company, I'm only here to warn others to steer clear of these people ! After researching this tablet I find out that it takes a trained and seasoned tech to change the charge port , the newer charge ports are an easy swap but the Gen 2 needs a micro solder and an incredibly stable hand. The pads are very close and there is zero room for mistakes. My guess Is the tech took the tablet apart and realized he couldn't do the job , he put the tablet together (leaving glue EVERYWHERE and not even bothering to clean it up after he/she finished ..... bottom line is these guys cannot be trusted.

    Extremely disappointing. After buying several phones from TPG over 4 years I purchased a phone…read morewhich he told me would work for Verizon Network through Visible, it does not.. Also, the phone is junk. It shuts off constantly. Cannot make calls without repeated restarts. And the screen broke during Sim card installation. I called immediately and was told to bring it in. When I did I was told to do better research before buying and the store took no responsibility at all for any of the phones problems. This phone was beat up with damage all around the edge of the phone body. The stores refusal to offer any solution at all is not just very poor customer relations but dishonest. Considering small claims court. What a farce.

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    AT&T Store

    AT&T Store

    2.3(20 reviews)
    0.2 mi

    I went in yesterday after my phone started acting strange. I wasn't able to send texts, not even on…read morewifi for iMessage, I wasn't able to click on apps and my phone froze. I tried every troubleshooting suggestions and nothing worked. I went in to ATT and Saad helped me. He was absolutely wonderful! Very professional and yet personable. Knew what the problem was and started working on fixing it. Unfortunately during the process of fixing it, while trying to put a new eSIM card on my phone, an outage in the area happened and he was not able to do much for me. He gave me a suggestion which I followed when I had WiFi. I called customer service and was assisted by Annie. My phone was fixed, at least on WiFi until their coverage was resolved. I did leave work and when I got out of the area, my phone was perfect!

    Went last week and the person working closed up to take a break and asked us to come back…read more Returned today and there's a sign taped to the door saying "Be back in 20 min" with no time stated as to when they left. Returned at 1:45pm and another note is taped to the door saying "Be back at 2:30." Wtf kind of business are they running here? Either hire enough people to cover for breaks or don't claim to be open during your posted business hours. This location clearly has issues with their employees closing randomly during the day - how about actually staffing your location with people that work?? Thanks.

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    AT&T Store
    AT&T Store
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    Alpha Electronic Group

    Alpha Electronic Group

    4.1(14 reviews)
    2.7 mi

    Hany is the owner and he definitely has a passion for his work and taking care of his customers! My…read morebrand new 77 inch Samsung OLED TV quit working after just 3 months and wouldn't repair or replace it and instead just refunded my purchase price. I decided to see if I could find someone to repair it and found Hany. It took him a while to get the part he needed due to logistical issues with Samsung but he got it done and gave me an upgrade from 8K to 16Kwhile he was at it! The TV works great now and was only half the cost of buying a new one so I am very happy! He is very busy and both times I was there, he had happy customers dropping by. If you want a good quality electronis repair, give Hany a call!

    Short version: We did not have a good experience with this man and his "business" at all. He made…read moremultiple inappropriate comments, didn't communicate AT ALL once item was dropped off, and never mentioned cost until we were trying to pick up the NOT repaired tv. Long version: We dropped off an old and valuable Panasonic VHS player. He mentioned it may be hard to find parts but he would look and keep in touch. During the drop off he made my mom VERY uncomfortable - talking to her for 10 minutes about how attractive she is. She was alone and very uneasy. He also never mentioned anything about price at the drop off and said he would let us know when it was (or wasn't) fixed. After months of hearing nothing, she reached out and he said he couldn't find the parts but that he would be happy to "recycle" it for us. This item goes for $500, even in a nonworking condition, so we made it clear we would be picking it up. Once again, ZERO talk of price. She goes to pick it up, he says he's requiring $90 cash because he suddenly was able to fix something in it, just not enough to actually have it work. (NEVER any mention of this) Once again, she is very uncomfortable, especially after the previous experience, so we just give him the money so we can leave. But not before he makes an extremely rude comment to me about my looks and again reminding us how valuable our item is. (Funny how he wanted to "recycle it") All in all, this man was extremely unprofessional and made countless extremely inappropriate comments. It is 100% worth finding someone else to repair your item - someone who runs their business with integrity.

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    Alpha Electronic Group - Auto pilot remote.

    Auto pilot remote.

    Alpha Electronic Group - Alpha Electronic Group 
             AEG

    Alpha Electronic Group AEG

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    Verizon - mobilephones - Updated May 2026

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