Verizon

I went to this store to get my phone repaired and was very pleased with the professionalism of the…read moreowner and staff. I got my phone repaired with no issues. Definitely recommend this store to anyone having issues with their phone.

Customer Service... My family and I visited the T Mobile…read morestore on Route 211 in Middletown NY, due to issues concerning our account. We were advised by a representative on the T Mobile call service to visit the actual store. Fast forward, we met the manager Jennifer C who was not only very pleasant and welcoming, but extremely professional, courtesy, understanding, attentive, and friendly. She handled our issue with ease, while explaining all of the details concerning the transactions taking place. She even explain in detail the breakdown of our account and call the call service in order to rectify the issues. While she was on hold, she conversed with us, which made us feel as though our time at the office was worth while and without stress. Jennifer C is an awesome example of a manager and leads by example. Thank you Jennifer. The other employees on duty, that day... were also extremely professional, polite and friendly. Although the air conditioner wasn't working for them, that day... which made it humid inside of the store, they all seemed to be smiling. Jennifer C solved our issues and continues to work on one last issue, and I am thankful. Once again, my deepest appreciation for Jennifer C. Awesome Customer Service skills.

Greenhill Communications Inc

Outstanding experience. I had previously received an estimate of ~$4K to replace the phone system…read morein our office because the staff was having difficulty hearing clients clearly. On a recommendation, I called Greenhill Communications for a second estimate. Joe from Greenhill (owner) was very friendly, professional, and knows his stuff. Even more impressive was his integrity. He stopped by within 2 days and after looking at our phone system (which is only 8 years old) he suggested that we start by replacing a few of the phones that were problematic, not the entire system (phones, control board, etc). Phones were ordered, installed and are working like a charm. Saved well over $3,000. I highly recommend Greenhill Communications. You won't get ripped off.

From the owner: Installation and Maintenance of Nortel and Avaya Telephone Systems…read more Voice and Data Wiring

T-Mobile

1.9

(9 reviews)

Although I'm not always crazy about T-Mobile as a corporation, I have to say that Zach Degennaro…read moreand his team at this store did a great job in helping me. He was patient and kind and genuinely gave great customer service.

Horrible customer service here. Walked in the store no one greeted us. Then when the guy was…read morefinished with another customer he acknowledge us and I told him we were new customers to transfer service in store and was automatically told we don't do that here. What does that even mean? Customer service said you do. Fucking horrible don't waste your time. I would give 0 star if I could.

Spectrum

2.1

(16 reviews)

Our modem must have imploded as our internet went out on Monday night. After failed…read moretroubleshooting, we called tech support. The agent did a quick troubleshoot with us as well and offered to send a field technician out to us. The technician came the same day, diagnosed and fixed the issue. We got a new modem and we're up and running in no time. The tech also saw areas to make changes to help our equipment and did so. Great experience and maximum effort on their end!

Dang the hate for spectrum & this location is insane. If like me you have no idea where it's at,…read moreit's next to Bath & Body though at night the signage does not illuminate. I had an appointment and I was in and out in like 7 mins tops!! No clue how anyone else ended up waiting more than 30 mins never mind upwards of two hours. Staff are superb, maybe if customers don't act like dicks the staff might actually have some empathy & hook you up with a special you may not have known about. The hate for spectrum service is insane too. I've had it for several years and my service needed attention when I first got it but it's been on point for several years without issue. Only reason I was even in the store was because I called about an outage and was NICE about it and rep had empathy and pointed out I could get better services for the same price I was already paying. So I had to swap out my equipment. Pro tip: If you have 800 devices connected to WiFi, you're going to have issues because it "shares" that bandwidth. The solve for that is get your own WiFi router & set the Quality of Service (QoS) settings to keep your 800 devices in check or get a tech person to set that up for you. Spectrum is providing the service and it's not their fault you have 800 WiFi enabled devices. It's like buying a car that holds 4 passenger and you cram 8pp in it then complain you're only getting 8 miles per gallon. Stop the madness!

T-Mobile

1.0

(6 reviews)

The majority of employees in this stores come across as incompetent. In less than 24 hours, I was…read moregiven so much wrong information by two different employees. It's so frustrating when you pay for a service and their is negligence. Though it's a farther drive, I will only go to Nanuet for my needs moving forward.

The people that work in they're are absolutely dumb and have no clue what the hell they're doing…read more there service is horrible. When you're they're make sure you ask a bunch of questions because they don't tell you anything!!!!

Scotchtown Technology

1.0

They never sent me a written estimate, they showed up an hour late unprepared without a ladder big…read moreenough for the job and than after all that they turned to me and said it's to hot to do the job today and got in the car and left. Unreal it's the middle of July in NJ i don't know what they thought the temperature would be.

Verizon

1.5

(26 reviews)

•$$$

A few days ago I walked into the store and an extremely rude man told me I could not be helped as I…read morehad a business plan. He further stated that I leave, very rudely and quite loud! He also said no one knows about business plans and they can never be changed in any way. The only reason I went there was Verizon phone costumer service service was just horrible! I went over to the store in Goshen and was surprised at how wonderful they are there! Close the Middletown store since it is really a waste of salary for those rude employees!

Walked in and not a single person greeted us even tho there was about 9 workers bumping into each…read moreother. We spend hundreds a month and they treat their customers like they are at the DMV. Don't Come here, try the dolson Ave store instead. The manager here behaves like a petulant child and gives you attitude like someone from the projects. Please save yourself the annoyance and the 1hr+ wait time for the manager to give you attitude and dismiss your needs. Zero stars, nobody wanted to do their job that's why they don't look at you in the eyes the whole time you're there. Better yet, pick T-Mobile and save the hundreds Verizon over charges for shifty spotty service.

Habitat for Humanity of Greater Newburgh ReStore

3.9

(22 reviews)

•$

I love this place. I had just moved into an apartment and needed furniture and this place was…read moreperfect. A disclaimer though. EVERYTHING YOU BUY WILL NEED SOME LOVE. Don't expect to buy a used table or couch and not need to clean and rehab it a bit. I personally feel the price is worth the few extra hours you will need to get it up to par. They also offer a military/veteran discount which makes inexpensive furniture even cheaper! I cannot recommend this place enough!

You have a chance of finding something you never thought you would want,find, or need. Great staff,…read moregreat prices, and don't forget that the profits go to rebuilding homes and communities.

Run Alterations

4.9

(10 reviews)

Monica is retiring in 2021 :( and moving out of state :(. Get your alterations in NOW. So sad. She…read moreis irreplaceable.

Monica and her husband are the best. She is so talented and sweet. She's moved locations a few…read moretimes and without fail, her customers follow her wherever she goes. I'm transitioning from having a fast-fashion closet to a smaller capsule wardrobe with timeless quality pieces. Unfortunately, I have an unusual body shape that off-the-rack clothing looks a little off - and I can't afford bespoke. So I'm shopping for high quality pieces that are more expensive but bringing them in for tailoring as I can afford to purchase them. She is honest and will tell you if something will or won't work. She's even told me that the quality/material/craftsmanship of something was so poor it wouldn't be worth my while to alter it. It was more cost effective for me to just buy it new. And she was right! She also did my wedding dress - and she made me feel like I was wearing the most elegant and timeless piece I've ever owned. (It was a Carolyn Bessett-Kennedy inspired sheath.) Parking is in the lot next door in the auto repair shop but it's a bear pulling out when traffic is bad. She is very popular and has busy seasons but is very sweet and will accommodate you if you say you need something sooner. Very very highly recommended.

Slicker's Appliance Repair

4.6

(10 reviews)

Didn't use them but they responded quickly And gave good…read moreadvice and seemed to be knowledgeable Recommend highly

Mike was excellent. Had the needed part and went right to work. Was done in about a half hour. The…read moreprice was reasonable.

Perfect Shoes Plus

4.6

(10 reviews)

Brought my boots in to have the soles repaired. They went out and actually ordered a pair of soles…read morethat paired with the boots better than the sole they originally showed me. Goes to show the level of quality work they do here. And it was for a decent price. Couldn't recommend the place enough. I dealt with Adam and he was really cool.

ABSOLUTELY THE BEST WORKMANSHIP EVER! Every pair of shoes…read moreor boots they have repaired for me come back looking brand new. I've never been so thrilled with a shoemaker. They are friendly, timely, and talented. I can't recommend them enough!!!

Steve Dodd Plumbing & Heating

3.7

(15 reviews)

Called back with in the hour. Was at the house with in an…read morehour after phone call. Explained everything he was doing to my husband. To his time checking everything. Then came to me and explained everything. Was professional in answering my questions. Price was less than I thought it would be.

Great service. Steve and other technicians were so great, knowledgeable and professional. Had an…read more"emergency" and they provided great service.

McGrady's Carting and Outdoor Services

(6 reviews)

Hands down the best carting/dumpster company I've ever worked with. Communication with Aaron was…read moreexcellent from start to finish -- quick responses, clear pricing, and no surprises. Aaron showed up exactly when he said he would, handled everything professionally, and made the whole process incredibly easy. I did my research, McGrady's pricing was by far the best compared to other companies I contacted and had previously used. The service was actually better than the more expensive options. It's rare to find a company that combines great communication, top-notch service, and unbeatable prices, but this one absolutely does. If you're facing a home or estate clean-out and want a company you can truly rely on, I would highly recommend them. We're very grateful for their help. Thank you Aaron! Patricia Burns and Family - Bethel, NY

McGrady's was an absolute pleasure to work with. I needed a dumpster on short notice and he was…read moreable to deliver quickly and worked around my schedule so that I could be there at drop off and pick up. His price was also the best in the area. If you need carting service in Orange County or the surrounding area I would absolutely contact McGrady's.

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Tanya J.

6 years ago

I stop in often with issues or questions and the guys there are always friendly and helpful. even when your not making a purchase. I always leave with the purpose I went in for fullfilled. The great and offer assistance as soon as you enter. Thank you read more

George K.

5 years ago

They were fast and professional & resolved my problem with ease

Verizon - mobilephones - Updated August 2026

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This is the place to go in the Port Jervis, Matamoras and Milford area for a new phone or if in…read moreneed of a repair. We came in initially for a cracked screen issue - which was done very quickly and to our satisfaction. We noticed a nice selection of new phones and the owner Terrence couldn't have been more knowledgeable in regards to every manufacturer's products. Terrence also made 100% sure that we were happy with our purchase. A repeat customer is what he gets in return. A+ in all aspects of customer satisfaction.

T-Mobile Authorized Retailer

3.0

After being miss treated at the T-Mobile store in the Poughkeepsie galleria, I came to the store…read morefor help. Matt the person who took care of me couldn't have been nicer and more helpful. He helped me through every step of upgrading my phone without an issue. I highly recommend the store. People are wonderful. Matt if you read this thank you for your service.

The people at this Rt. 9, Poughkeepsie, NY T-mobile store are knowingly selling a service that you…read morewill NOT receive. I am in the Poughkeepsie, NY area and the mobile service at home and in the surrounding area is "LTE". Nothing loads and you cannot have or make a phone call. We've had to pay for a landline at home with another carrier just so we could have a functioning phone. I've had an ongoing case with t-mobile for the past several weeks and the end result is that the engineers are aware that they do not have the coverage in my area and they do not plan on upgrading the system. In addition, they are no longer offering a cell spot booster to compensate anyone who is paying for a service they cannot deliver. The end result is we'd have to pay over $1,000. to get out of the 2 year contract. I'm reporting them to NY Consumer Protection as well as the FCC. T-mobile continues to sell a service they are well aware they cannot deliver in select areas. Please make sure this does not happen to you! They are completely untrustworthy and I'll never do business with them again.

Boost Mobile

3.0

Went to the 204 North St. store in Middletown NY yesterday. Gabriel was very helpful in upgrading…read moreme from my Samsung A02 to an A16. I did go on a very hot Monday and had the store to myself. This certainly helped with the attention that I got. Just wanted to give Kudos to Gabriel. Do with Boost had kept the location at the Galleria mall but I guess rents were too expensive. Thanks Gabriel!

Boost device protection is the lowest quality every ,and I wouldn't recommend this plan for anyone…read more The day my iPhone malfunction, thee young Spanish woman states that she is not able file a claim in the store and I would have to send my old phone in with a clam number ,that I wasn't able to obtain from myphoneguardian.com , because my service was canceled, and changed over to another service the day I went to file a clam, Mr or Miss Johnson , or Kym wasn't helpful .They need to go out of busy .not good at all. Dutchess County Resident

RadioShack

Awesome customer service and know,edge!! So helpful in getting me a new cell phone thru…read moreSprint!!!!!! Thank you so much

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3.7

(6 reviews)

2/6/26 my phone dropped in the latrine. I came in to have to phone opened to drain out the…read moreremaining water. I explained this to the salesperson who stated," You should have started with that (scolding)". Then proceeded to plug in charge the phone stating that the motherboard is ok, but the screen is shot, starts looking up the model of my phone then walks to the back. I presumed he was looking for the pin needed to open my phone come back with a phone that does not make the model I have says they don't have my model then takes the other one back. Comes back grabs his laptop and states he will have to look up replacement parts and price. Just then a fed-ex driver comes in delivering a package to which he puts down the laptop to get the package and have a conversation with the driver. I unplugged my phone and left. Frist. You were rude and completely disregarded the services I requested. Second, I was NEVER asked if I wanted a new phone or to have my phone repaired. Third, I was placed on pause while you concerned yourself with another matter. THE BLANTANT DISRESPCT. Was it becasue I am a woman and you decided what I was going to with my property and monies. Or could it be that I'm a black woman and too stupid to know what I want. I had been a loyal customer since they opened but never again

I recently moved to Fishkill from New York City and I couldn't be more thrilled with the service…read moreprovided by Riz at Cellairis. It's great how I can shop at Walmart and get other helpful needs met at the same time. My children have damaged my iPhone several times, everything from the charging port, the screen and the battery. Each time Riz never hesitated to help me in any way possible. He is honest, kind and very professional. I had another iPhone that was damaged by water and he even revived that one. I was glad because I'm not very tech savvy and I had very important historical information on the phone that I was afraid of losing. I'm also happy the service isn't too pricy. Riz is a lifesaver :)

US Post Office

3.0

The staff here are fantastic, especially Shannon, who goes above and beyond. She always picks up…read morethe phone, unlike many locations, and she treats customers like neighbors, human beings, friends. I'm very grateful for Shannon and the personalized service at this location. There are now lockers for larger packages and 24 hour access to boxes and lockers. Thank you Shannon and the USPS for your service!

The hours here are incredibly difficult to work with. For their Monday-Friday hours, they are only…read moreopen from 10am-5pm, not including when they are closed from 1pm-2pm. This makes it impossible for me to get to the post office during the work week if I need to pick something up that does not fit in my PO box, unless I take time off from work. No one ever answers the phone. I dread having to use this location.

Hudson Valley iPhone Repair

I had the back glass on my IPhone XS Max replaced and it came out excellent. Just like brand new…read moreagain!

I dropped my phone the other and as a result had a huge crack on the screen. I wanted to have it…read morerepaired right away and did not want to drive to the Apple Store about 50 miles away. I found this business on Yelp but with no reviews so I was a little skeptical. I texted Nick, the owner and I checked his Facebook page and found he had all good reviews. I made plans for him to come to my home which he did promptly at the designated time. He sat in his car for about 20 minutes to replace the screen. When he returned from his car my phone was perfect. Just like new!! Thank you Nick! By the way if you like his Facebook page he gives you $5.00 off! You couldn't ask for better workmanship nor the price. He beat the Apple price by $14.00 without the drive or the wait!!!

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