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5 months ago

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2 months ago

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4 months ago

Had to wait in line over an hour just to return equipment. The account was already canceled so should have been an easy return.

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1 year ago

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6 months ago

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11 months ago

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1 year ago

Worse service in Orange County. Cable takes 20 minutes to reboot, it's a disgrace! They can lower their prices since service is mediocre

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8 months ago

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11 months ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

Terrible customer service terrible service shitty internet but the only game in town unfortunately

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Metro by T-Mobile

Metro by T-Mobile

(2 reviews)

I went to this store to get my phone repaired and was very pleased with the professionalism of the…read moreowner and staff. I got my phone repaired with no issues. Definitely recommend this store to anyone having issues with their phone.

Customer Service... My family and I visited the T Mobile…read morestore on Route 211 in Middletown NY, due to issues concerning our account. We were advised by a representative on the T Mobile call service to visit the actual store. Fast forward, we met the manager Jennifer C who was not only very pleasant and welcoming, but extremely professional, courtesy, understanding, attentive, and friendly. She handled our issue with ease, while explaining all of the details concerning the transactions taking place. She even explain in detail the breakdown of our account and call the call service in order to rectify the issues. While she was on hold, she conversed with us, which made us feel as though our time at the office was worth while and without stress. Jennifer C is an awesome example of a manager and leads by example. Thank you Jennifer. The other employees on duty, that day... were also extremely professional, polite and friendly. Although the air conditioner wasn't working for them, that day... which made it humid inside of the store, they all seemed to be smiling. Jennifer C solved our issues and continues to work on one last issue, and I am thankful. Once again, my deepest appreciation for Jennifer C. Awesome Customer Service skills.

Spectrum - isps - Updated May 2026

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