If I could give this store zero stars I would. I should have checked the ratings off here before I…read morewent. Now I'm stuck with this phone and I cant even get into the Verizon app. I've called them for help but they told me to call Verizon for help. Of course Verizon said they would help and never have. I feel like I went to a used car salesman without doing any of my homework. And now they say too bad, cant help you. I'm reporting them to the BBB.

I went to the location to pay an advance payment of 320.00 for Verizon but payment did not get…read moreapplied because apparently it was too much so I went back to get a refund and they said the hadn't enough cash but the refund would be mailed , that was august and it is now 11 days before Christmas, why so long to get a refund just for starters but the one bright side was miss Anastasia .S as she was courteous and helpful but still no refund

Sam was the best! I had a very complicated issue and she pushed through and got it sorted! She even…read moresomehow got me money back! If I ever have problems again i'm going back to her

Was locked closed with lights out before 6:45pm although the sign clearly said open until 7pm. We…read morerushed over for nothing.

Went to the 204 North St. store in Middletown NY yesterday. Gabriel was very helpful in upgrading…read moreme from my Samsung A02 to an A16. I did go on a very hot Monday and had the store to myself. This certainly helped with the attention that I got. Just wanted to give Kudos to Gabriel. Do with Boost had kept the location at the Galleria mall but I guess rents were too expensive. Thanks Gabriel!

Boost device protection is the lowest quality every ,and I wouldn't recommend this plan for anyone…read more The day my iPhone malfunction, thee young Spanish woman states that she is not able file a claim in the store and I would have to send my old phone in with a clam number ,that I wasn't able to obtain from myphoneguardian.com , because my service was canceled, and changed over to another service the day I went to file a clam, Mr or Miss Johnson , or Kym wasn't helpful .They need to go out of busy .not good at all. Dutchess County Resident

It's always a joy to do business with them. They have all…read morethe office equipment that for the most part, I don't use that often and it wouldn't pay to have on hand. For the majority of the services I need, it's usually under a dollar or two to get it done. The staff always greets you when you walk in, and they can't seem to do enough for you. They have all the supplies you need to pack something on your own or they will do it for you.

We came here again for a return, the line went fast and the attendant was fast. Knowledgeable. He…read moremade me have no problem coming again

When you go to certain businesses, you generally expect good customer service at the very least -…read morethis place is not only no exception, but they excel at it. I was coming to the area and I noticed there was a Verizon store near where I'd be, so I made a note to come here since I needed not only a new car charger, but I wanted to possibly get an upgrade for my son. Well, I was glad I did and despite this store being a little farther from me, this will be my go-to Verizon store from now on. It's that good that it's easily worth driving a little farther to get to. The customer service was excellent across the board. Everyone was friendly and welcoming. The rep who helped me - Matt - was perfect. He was knowledgeable, friendly, helpful, honest, and all around great. I made it a point afterwards that this will be the store I will return to in the future specifically for him. I actually have to go back soon to upgrade my own phone. The store itself is about what you'd expect - small, but comfortable. Neat, organized, and naturally all the latest devices are there on display and to tinker with. Depending on what you're looking for, prices are what they are. The charger was reasonable. The trade in/upgrade was also reasonable. The accessories - from the case to the wires were all reasonable. The added bonus was that my account was looked at and I actually got a little reduction in my bill (which was totally okay by me). Located in the Cortlandt Crossing mall, there's plenty of parking. I've tried most carriers and been to several of their stores - this was the best experience I've had overall and over the years, despite who the carrier was. Recommended if you're in need of their business and naturally if you're a Verizon customer. I will be back.

Had a great experience with Verizon today. It's always difficult to see who to trust when looking…read moreto make changes or upgrades to our cellular phone account. I had the privilege of working with Mickey at the store and he made it an awesome experience. He was very helpful and knowledgeable. I recommend anyone to come down and with him. You will not regret it.

Even though it was very busy, the staff were working hard to move things along. I had a couple big…read moreboxes and they didn't give me any Gulf about it.

Fast service with a smile! Other services: BANNERS, boxing,…read moreshipping. Convenient location near Burlington

Once again hands down best service in town. Adam has consistently, conveniently and diligently…read moredelivered top notch customer service. Adam really goes above and beyond to ensure you get nothing but the best, always answers any questions you have. If that's not enough, he is more than accommodating as he was able to come to me even though it was after his regular business hours which ended up taking a little over an hour of his time yet he still kept his original price he has quoted me initially. So if you need above quality service for a reasonable fee hand delivered with a friendly smile, great conversation and a job well done.. Adams the guy to see!! Thank you Adam for once again making my life a little easier and getting the job done right!! your a lifesaver.

Chris, the owner/manager, took the time to get a mil spec "grippy" case for my Android phone, even…read morethough he mostly deals in iPhones. He has all kinds of accessories, and he also repairs computers, too. His store looks very comfortable and is immaculate. He was very kind to wash his hands before touching my phone, and handled it with care as he installed my case. The last time I bought a case, the salesperson had dirty, greasy hands and got the grease inside and outside the case. When he was finished, he carefully wiped everything down. Everyone that I know who has been there can't say enough how fair his prices are, how well they (and their equipment) was treated and how comfortable it was if they had a short wait. Please note this is his new address. Yes, I will return!

Great and fast service. Chris is an exceptional businessman who takes pride in his work. He is…read moreextremely courteous and focuses on the needs of his clients. Ten stars!!!