I would never go here again and I suggest that others do not either. It is a NYS mandate that you…read moremust wear masks when entering the store which I am glad about but the employee and manager were not wearing masks when I entered. I had to ask the employee to put on a mask when she was dealing with me (I HAD TO ASK!) and the manager NEVER put on a mask at all. If they truly believe this is good customer service and that they care about their customers They DON"T! Even aside from that situation the customer service was terrible, the young woman who helped me took forever and even when I left I still had to call AT&T myself (which took an hour to get thru) and finish up the transaction. They are the worst!

Purchased a new phone. Found no receipt in my bag. Was told they forgot to include it. But it was…read morenever printed out because the printer wasn't working. So I was lied to. They emailed me a receipt with a different name on it, and the manager said there was nothing he could do. Incompetent and poorly trained staff. Avoid this store!

I had been trying to find the right cell phone for awhile and kept having trouble. Too big, too…read moreexpensive, too fancy, too much waiting for a sales person. Then, I happened to drive through Hyde Park and saw this store and decided to give them a try. The sales person was so helpful and I didn't have to wait in a 45 minute line just to talk to a person like I do at the bigger stores. Immediate service, I told him I wanted to buy a phone similar to the one I had and he knew just what I wanted. He told me the basics, about the camera, etc. I said, sounds good. He went in the back and brought one out for me; 5 minutes start to finish! I kid you not! Then he switched over my data and helped me set everything up. I had none of that "I'm overwhelmed" feeling I have always gotten when buying a cell phone! Thank you Mike A.! P.S. I love my new phone!

Professional service, best prices in the area. Harry can fix just about anything and has over 10…read moreyears experience. For your first screen replacement, you receive a free screen protector, that he installs and a new case too! There is also a 30 day guarantee!! Se habla español. Family owned and operated!

Best customer service I've ever encountered. Harry was the man and knew everything there was to…read moreknow about fixing my iPhone 11. I shopped around before hand and Harry's price beat the competition buy a landslide. Highly recommend.

The nasty clown in Poughkeepsie sets his own prices and doesn't follow Metro PCS guidellines. He's…read morethe reason I just quit my service and went with a new provider.

Customer service is the worse .. BEWARE !..the guy is just a money hungry abusive charging and…read moreovercharging for service that is just free customer service from metro PCS BEWARE desperate to charging for unnecessary reconnection charges etc.