We, Jeff Lowe Plumbing, Heating, AC inc., would like to thank Jim Santoro, our sales…read moreRepresentative, and the gentlemen who installed our phones. It was an smooth transition into the new phone system!

From the owner: Voice/ Data/ Fiber…read more Superior Telephone Systems, Inc. is a Dutchess County based communications system integrator that services customers in and around the extended region for New York, Massachusetts and Connecticut. We provide and support on premise business telephone systems, data networks and their associated peripheral equipment including voice messaging, call processing, paging and call management systems. In addition, we represent the services of a number of leading network providers and can engineer and complete the delivery of voice and data T1 circuits, frame relay, networks, Multiprotocol Label Switching (MPLS), analog copper lines and Session Initiation Protocol (SIP).Superior Telephone Systems was incorporated in 1987. Superior Telephone Systems president and founder David Jones has over 30 years of experience in telecommunications. The businesss 8,000 square foot operations center, which provides service to New York, Massachusetts, Connecticut and North East US region, is located at 2410 Route 44, Salt Point, NY.

The nasty clown in Poughkeepsie sets his own prices and doesn't follow Metro PCS guidellines. He's…read morethe reason I just quit my service and went with a new provider.

Customer service is the worse .. BEWARE !..the guy is just a money hungry abusive charging and…read moreovercharging for service that is just free customer service from metro PCS BEWARE desperate to charging for unnecessary reconnection charges etc.

Polite and professional. Expect to wait. I moved both of my phones to Verizon from AT&T…read more TIP: This is NOT a corporate Verizon shop.

was going to buy a iPhone 14 that was in box un opened. Sales men went into back and switched…read morephone with an open box. When I said that was not the same phone he denied it. Then he admitted it was a returned phone. Very shady. I did not buy the phone due to his dishonestly

Verizon installed new TV and Wi-Fi equipment on Saturday. I…read morewas in the Galleria anyway, so I stopped in to see Sales Rep Greg Lynch with a few questions. Once again, his customer service is par excellence. He printed out a channel guide for me and showed where I can get information about the account on my own. I was already a Verizon phone user so making the switch seemed to make sense. Especially after years of lack of service with another company that is out there, the only thing they did for me was raise the prices and have me do the troubleshooting on the TV whenever it didn't work properly.

I called to get basic info for my Moms account and got push back at every turn…read more Totally frustrating and wound up hanging up on the customer rep

The people at this Rt. 9, Poughkeepsie, NY T-mobile store are knowingly selling a service that you…read morewill NOT receive. I am in the Poughkeepsie, NY area and the mobile service at home and in the surrounding area is "LTE". Nothing loads and you cannot have or make a phone call. We've had to pay for a landline at home with another carrier just so we could have a functioning phone. I've had an ongoing case with t-mobile for the past several weeks and the end result is that the engineers are aware that they do not have the coverage in my area and they do not plan on upgrading the system. In addition, they are no longer offering a cell spot booster to compensate anyone who is paying for a service they cannot deliver. The end result is we'd have to pay over $1,000. to get out of the 2 year contract. I'm reporting them to NY Consumer Protection as well as the FCC. T-mobile continues to sell a service they are well aware they cannot deliver in select areas. Please make sure this does not happen to you! They are completely untrustworthy and I'll never do business with them again.

After being miss treated at the T-Mobile store in the Poughkeepsie galleria, I came to the store…read morefor help. Matt the person who took care of me couldn't have been nicer and more helpful. He helped me through every step of upgrading my phone without an issue. I highly recommend the store. People are wonderful. Matt if you read this thank you for your service.

They must have a new corporate customer service policy!…read more Actually, it's the "old-fashioned" the customer's always right policy and that poor customer service can ruin the Store's reputation; based on how they handle the customer and pay attention to them. Stop standing around in little cliques talking to each other and ignoring the customer completely. I went in with a question for the Geek Squad regarding the phone, and how and why certain apps work or don't work. The Geek Squad representative was very helpful. I went looking for something for someone else, check out was relatively painless and quick. When I got home, it wasn't quite what they were looking for. I called the store with a question regarding the return; I ended up getting corporate. Spoke to Victor, he said there should be no problem. Whenever I've heard that! There's always been a problem later on. This time he was right. The charge on the card was seen that day. Let's see if they can keep up the good work or are they going to end up like Circuit City?! Electronics, they also have household appliances and kitchen appliances.

Had to run into the :Poughkeepsie Best Buy to see if they could match a charging cord for my…read moregranddaughter's earlier version Ipad. Stev approached me to offer assistant and was able to find the appropriate charger. At my request I asked if he could be sure it fit and he did so without any hesitation. However, there was something blocking inside the Ipad. He immediately took it over to the Geek Squad to check it out and they found a very small piece of metal from a previous charger. Shout out and a BIG thank you to Steve for his professionalism and outstanding assistance, and the Geek Squad for their immediate assistance. You all made a 6-year-old little girl very happy!