They are the nicest people to deal with, accommodating, friendly courteous.... I dealt with them…read moreover course of a year in servicing the intoxalock system (installation , calibration) and they made a horrible experience as tolerable as possible.

Worst place ever, spare yourself. Very nasty, poor interaction with customers. Expensiveread more

This place is one or two stars at best. Let me explain…read more I had a habit of getting an alarm and a remote starter installed in every car I buy. Most of my friends and family have been convinced (after I demonstrate how nice it is to get into an already-warmed-up-car in January in the Northeast!) and they also get remote starters installed. I know that Best Buy and similar chains will install remote starters, but I have always avoided them, because I thought that small, local stores would offer a more personal, accessible vibe as opposed to a "Wal-Mart" approach from a big store (boy, was I wrong). Between myself, my wife, and my mother in law, we have had 3 remote starters installed here. My wife's remote starter only fails to start in extremely cold weather (i'm talking 10 below or colder), but on my car, whenever it got a little cold, the car would not start. Now, what's the point of a remote starter that doesn't work when it's cold out? I brought it back three times. Now, I'm an expert in this kind of stuff (*) so I did my research and determined that the problem was most likely that the starter was installed with a timed crank instead of a tach input. What this means in English is that the starter just runs for a preset amount of time, and has no idea if the motor is about to run or not. The reason they do it this way is because it is easier and cheaper to not have to run an extra wire to the remote starter to sense the engine RPMs. B. Michaels admitted this was likely the problem (meaning I diagnosed it correctly) , but charged me to look at it anyway. Of course, they took the cheap way out by just setting the crank time higher, but that didn't work. I brought it back twice more, and asked that they fix it, but they never did. At one point the guy told me he 'resoldered all the wires' and charged me for the service (uh, if they were soldered wrong, why am I paying for you to re-do it the right way? Plus, it's obvious that you just made this up and didn't actually do anything). Keep in mind that each time I had to go back, I had to leave the car there, get a ride home, and then be without a car for the day (or several days). Of course, they loved the fact that this problem only appeared when it was cold, because they would keep saying "no, we didn't look at it today, it wasn't cold enough". Even though the problem was clearly that the alarm should have been converted from timed start to tach sense, but they were too cheap to do it. My 2nd bad experience with B.Michaels; my mother in law bought a new car from a local dealer. They offered to install an alarm/remote starter. She thought that the dealer was doing it themselves; she didn't know that they sent the car out to b.Michaels for this work. She picked up the car, and asked me to test out the remote starter. The lights on the car didn't flash as they were supposed to and fuses blew for the marker lights. It was at that point that we discovered that b.Michaels did the install for the dealer. We went to b.Michaels, who acknowledged the problem and told us to come back next week. Since my mother in law lived 100 miles away, it was not feasible to do this. b.Michael's gave us a serious attitude about this. My wife's car also had installation problems, but it was so long ago we no longer remember what the details are... Forget it, never again. Many of my friends have used Best Buy and have been very happy. Best Buy stands behind their work, repairs even the most intermittent problems, and they are not threatened if you demonstrate technical knowledge of the products. I recently bought a new car, and I WILL go to Best Buy for the remote starter. If you want to patronize a smaller, local store, there are multiple other options right on the same street; up Ulster avenue is Hammer Electronics, Greylock Electronics, and I think there is even one more. (*) If I'm such an expert, then why didn't I just fix it myself? 1) I don't have a garage and I can't really work on a car in the snow (2) if you dare do anything to let b.Michaels know that you have technical skill and can read the install (not owner's) manual; they will accuse you of screwing something up and will refuse to honor the warranty.

Really great experience with these guys. Communication was on point the whole time--they kept me in…read morethe loop and answered any questions I had without making it complicated. The install came out awesome. Everything works perfectly and looks clean, like it came that way from the factory. He also took the time to make sure everything sounded exactly the way I wanted, which I really appreciated. You can tell they know what they're doing. Overall super happy with everything and would definitely recommend them. I'll be back for sure if I decide to upgrade anything else.

Kevin was referred by your friend when I was looking for a radio for my son's 2012 Dodge Ram. We…read morewanted a radio that had Apple carplay but one that wouldn't look out of sorts in an older model truck. Kevin arrived on time did the work at our house and the radio looks awesome like it was meant to be there. Great service great follow-up and a great product. Thank you so much

This may be a rather small business, but I wanted to say something nice about it because when I…read morecalled them today about a problem with my remote car starter they could have had me come in and made some money off me. But instead they helped me over the phone for free! Bob

Had PPF and window tint installed on my brand-new Tesla, and I'm very happy with the results. The…read moreteam was professional, reliable, and easy to work with. I had one minor concern after the installation, and they fixed it right away to perfection in less than an hour. Customer service was excellent, and Michael was friendly and pleasant to work with. I would definitely recommend Extreme Motorsports.

Let's see. They've done a screen update in my G550 as well as installed CarPlay and changed…read moreinterior trim on my AMG GT. Are there cheaper options, maybe but for my money this is the place to go. Work is meticulous, neat and they know exactly what they're doing. I'm extremely particular about the work done on my vehicles. Everything needs to be 100% perfect or I'll obsess over it. People tend to judge work based on clientele. But let's face it, virtually every business that does wraps or aftermarket accessories has a few Lambos, Range Rovers and assorted other niceties sitting in their work bay. But for me it's not the show, it's the work and for my money there's none better. Kudos.

I came in to get my dash cam hardwired which is what I needed done and they did an exceptional job,…read moreand it was worth the 350 I paid for the job. Not only did they do an amazing job at hardwiring, I liked that they sleeved the cables and they made It so I can barely see the cables. I liked the advise I got when I asked them about remote starters and LED headlight bulbs. I will defiantly be coming back for other equipment. When you do come in Jana and Jose whose one of the techs were amazing. What I did like was that I was greeted by Jana by name and before any work was started I was shown and told how the job will be done so its clearer to me. Defiantly if in the market for dash cams, car audio or any job come to this shop and they will take care of you.

I recently stopped by Sound Concept to get some assistance with a PCCM retrofit Porsche radio. With…read morea great deal of patience and care Bruce was able to investigate and solve my issues in a timely fashion. The passion he demonstrates is second to none and it's so evident he's run a successful shop for 46 years. Such a refreshing experience; the highest of recommendation!

Daury exceeded my expectations. I had a Lexus GS 350 screen replacement completed, and the entire…read moreexperience was seamless from start to finish. He arrived on time, worked efficiently, and completed the installation in under 1.5 hours. What impressed me most was his professionalism, attention to detail, and cleanliness. I was in the middle of a work meeting, and by the time I finished, the installation was already complete, and everything was put back together perfectly. The mobile service is a game-changer--no waiting at a shop, no wasted time, and no hassle. If you're considering a screen upgrade or electronics installation, I highly recommend Daury. Top-notch workmanship and outstanding customer service.

I travel a lot for business, so finding an 'install guy' to come to ME and accommodate MY schedule…read morewas paramount, and Daury at Splice Installations fit the bill. As I live in an apartment building with no free parking available, Daury met me at a nearby Stop & Shop parking lot and parked his 'Splicemobile' alongside my wife's Mazda CX30. The job was installing a 12v outlet so that my wife can blow up her inflatable paddle boards, and within an hour, the job was done. Daury arrived on time looking sharp in his 'Splice' branded polo shirt, put protective covers on the car seats (much appreciated), and did his magic. He was congenial, all smiles, knew exactly what he was doing, communicated his arrival time, and most importantly, he was professional. I will definitely use him for my next install. Highly recommended!

I am so lucky to have found Lee. My remote entry key fob was not working correctly. It's an after…read moremarket add on so finding someone who "knew what they were talking about" was impossible until I found Lee. He did a wonderful job fixing my problem. If you have any electrical issue whatsoever, don't bother going to anyone else. Call Lee and your problems will be solved quickly.

excellent communication from start to finish fair price…read morecompared to others for identical system was mobile and came to me, so I didn't have to go sit somewhere for hours waiting did a fantastic job, I love my new remote start I high recommend Lee!