1. B Michael's Electronics

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Kingston, NY

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B Michael's Electronics

1.0 (1 review)

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16 years ago

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Verizon

Verizon

(40 reviews)

$$$

We were Verizon customers we decide to switch over to T-Mobile. What an exceptional experience…read morefrom the time we walked in the door to the time we left. Our sales technician was l Norman and he was professional, courteous, and helpful beyond expectations. We upgraded to iPhone 17 and the transfer of information was painless. In gratitude Justin & Lynn

I went in today and was greeted so kindly. I knew exactly what I wanted, a screen protector. I…read moredidn't waste any time informed the employee what I was looking for he disclosed that "it's like $60" I said. "Yeah that's fine" (I knew I was going to spend a ridiculous amount when I went in I didn't want to wait for one to ship to my house) I asked if they would be able to put the screen on for me and he said yes. Then we walked over to the check out counter and the guy didn't greet me. He looked and acted like he dreaded working there. Told me the price was $77 I said then said it's $71 so I asked "is that after tax?" He got annoyed and said no that's the price of the screen protector. There was a price sticker for $66.99 on the box. I said "the box says $66.99" he said " well it's coming up for $71 in the system " I said "okay but the box says $66.99" he said well our system price is $71. I don't know who did that and I hate when they do that because it's never the correct price. I honestly wish I chose to not continue with my purchase because of this interaction. The other sales associate next to him was like hey is everything okay and I said the box is saying it's $66.99 but your system says $71. And all he said was oh that's weird. Nobody apologized for the price discrepancy and didn't even attempt to go speak with his manager to see if they could offer or sell to me at that price. They were basically like that's your problem do you want it or not and took the $66.99 off the box. If I didn't have the urgency of purchasing this item I would have walked out. After paying for it he grabbed the box and just flicked his wrist and the box fell on the table and said "oops sorry " i looked at him and said the other guy said you guys can put it on for me. He said okay. And I handed him my phone with out the case. Never in the 6 years I have been a customer with Verizon and going to this specific location have I ever been treated with such unprofessionalism.

B Michael's Electronics - electronics - Updated November 2026

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