Got 2 new phones and Mike was very helpful. Great customer service skills! Need a new phone he's…read morewho you want to see.

amazing customer service, explains things as they should. Perfect employees and very respectful and…read morekind!

Although I'm not always crazy about T-Mobile as a corporation, I have to say that Zach Degennaro…read moreand his team at this store did a great job in helping me. He was patient and kind and genuinely gave great customer service.

Workers are more interested in commissions than customer services. I sat there for an hour while…read moresomeone I have previously spoken to acknowledge that I was there had me sit there for an hour before she told me she was leaving in 20 minutes. She had to get the information in the computer so she can get the commission meanwhile there are other associates there that could've helped me. Manager showed no concern or interest didn't get me out or why can't you do to fix it? Nothing you can't give me back the hour of my life and I sat in your store now you want me to help your friend get some commission but no one being punished because you're all friends in the store. What a scam stay away from this place.

Our modem must have imploded as our internet went out on Monday night. After failed…read moretroubleshooting, we called tech support. The agent did a quick troubleshoot with us as well and offered to send a field technician out to us. The technician came the same day, diagnosed and fixed the issue. We got a new modem and we're up and running in no time. The tech also saw areas to make changes to help our equipment and did so. Great experience and maximum effort on their end!

I signed in and got a text saying I'm next in line at 6:15. I didn't get called up till 6:50…read more There were two attendants at the store. One of them was having a long conversation with the customer about snowboarding, cars, and what else for most of the duration of my wait.

The majority of employees in this stores come across as incompetent. In less than 24 hours, I was…read moregiven so much wrong information by two different employees. It's so frustrating when you pay for a service and their is negligence. Though it's a farther drive, I will only go to Nanuet for my needs moving forward.

The people that work in they're are absolutely dumb and have no clue what the hell they're doing…read more there service is horrible. When you're they're make sure you ask a bunch of questions because they don't tell you anything!!!!

They never sent me a written estimate, they showed up an hour late unprepared without a ladder big…read moreenough for the job and than after all that they turned to me and said it's to hot to do the job today and got in the car and left. Unreal it's the middle of July in NJ i don't know what they thought the temperature would be.