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    Greenhill Communications Inc

    5.0 (1 review)

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    12 years ago

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    WVT Fiber

    WVT Fiber

    1.8
    (5 reviews)

    Poor service! Repair is lengthy. Waste of money!! Encourage people to look for other providers.​read more

    Terrible customer service. I've tried switching to WVT from Optimum twice now and both times have…read morebeen extremely frustrating. The first time was last year - they rescheduled service appts. on me twice and the last time they tried rescheduling I was so annoyed that I gave up on them. Optimum recently raised prices again so I decided to give WVT another shot. Called them up and specifically requested to have a senior tech or manager come to our property and speak with my husband about where any underground drilling would take place (our property is very rocky and our utility lines are ran underground in a very specific way) so as not to disturb any current lines. The next day workers show up to start the drilling without anyone having contacted us first. Thankfully my husband was home and stopped them from drilling. I called WVT a 2nd time to again confirm that no work was to be done on our property until we spoke with someone about the drilling first. The rep told me they'd put that request in the notes and assured me that an installation manager would contact me via phone about meeting us to discuss the drilling. That never happened. Fast forward 3 days later and we wake up to find our driveway and landscaping rocks spray painted with orange arrows and dots. My husband was beyond livid. I immediately call them back to make a complaint and cancel any pending work on our property. The rep tells me the manager is "in a meeting" and will call me back within the hour. Still waiting for that call. The very next day I get a call from a worker saying they're on their way to start the drilling. Absolutely not!! So now we are left with a spray painted driveway. We are done with this incompetent company!

    Greenhill Communications Inc - telecommunications - Updated August 2026

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