Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

Sal was quick to respond and easy to communicate with. He spent quality time getting everything…read moredone. I'm happy with the quality and price.

Had a cabling job that no one else would touch, Sal and his team were on-site and finished the job…read morequicker than I could have ever hoped for. Highly recommended and great work.

Terrible customer service. I've tried switching to WVT from Optimum twice now and both times have…read morebeen extremely frustrating. The first time was last year - they rescheduled service appts. on me twice and the last time they tried rescheduling I was so annoyed that I gave up on them. Optimum recently raised prices again so I decided to give WVT another shot. Called them up and specifically requested to have a senior tech or manager come to our property and speak with my husband about where any underground drilling would take place (our property is very rocky and our utility lines are ran underground in a very specific way) so as not to disturb any current lines. The next day workers show up to start the drilling without anyone having contacted us first. Thankfully my husband was home and stopped them from drilling. I called WVT a 2nd time to again confirm that no work was to be done on our property until we spoke with someone about the drilling first. The rep told me they'd put that request in the notes and assured me that an installation manager would contact me via phone about meeting us to discuss the drilling. That never happened. Fast forward 3 days later and we wake up to find our driveway and landscaping rocks spray painted with orange arrows and dots. My husband was beyond livid. I immediately call them back to make a complaint and cancel any pending work on our property. The rep tells me the manager is "in a meeting" and will call me back within the hour. Still waiting for that call. The very next day I get a call from a worker saying they're on their way to start the drilling. Absolutely not!! So now we are left with a spray painted driveway. We are done with this incompetent company!

WVT is the same as Optimum. The customer doesn't matter. Fiber was supposed to be installed today…read moreat 9:30. I received texts two days ago, yesterday, and this morning at 8:00 am, stating that WVT was ready to do the install today at 9:30. At 9:37 am, I received a voicemail from WVT that the installation would not proceed because the cable has not been installed at my house yet. I knew that 3 days ago and foolishly assumed all the work would be done today. i called and was told that the installation would not be rescheduled at this time because the cable work has not bee done and they did not know when the work would be done. While we wait we will consider whether we should just pay more for Optimum fiber.

Satisfied with the product, the service, and the price! I couldn't have asked for a better company…read moreto install my phone systems. From the quoting process to the installation, they were courteous, responsive, and willing to work with me. Highly recommend them if you want a quality installation for your office!

From the owner: Phone Connection provides business telephone systems installation and service in New Jersey. We…read morespecialize in Panasonic phone system products as well as phone equipment from other leading brands such as IPitomy and Avaya. Full list of services offered by Phone Connection: * VoIP Telephone Systems * Digital Telephone Systems * Data Cabling * CCTV Surveillance * Hosted VoIP Service * Cloud-Based Office Phone Systems Contact Phone Connection today for you free, no-obligation consultation!