Great customer service and very knowledgeable too. I have had my modem for around a year and…read morereceived excellent service when things didn't go as planned. Highly recommended and the support you receive is priceless. Alfredo gave me much better service than most places and got things fixed withing a few mins.

Arrogant, discourteous, unhelpful. Unable to assess…read morecompetence since after waiting a half hour to be helped (with five other customers coming in and being dealt with meantime) I got , did you get owner would not interrupt extended phone call of repair person, who had told me he'd be with me. "in a few minutes" Since I came by appointment with the store empty when I arrived except for the owner (and former repair person) and the new repair person who I just wanted to help me with configuring, my Apple, iPhone and laptop (@$100/hr cash only which I was happy to pay) I found this needlessly obnoxious. They have entirely changed their customer, friendly business model from a few years ago. Their right so to do. My right to go elsewhere and publicize why.

Excellent service. They replaced my charging port while I waited, saving me from having to make a…read morevery expensive upgrade that I didn't otherwise need.

This is the place to go in the Port Jervis, Matamoras and Milford area for a new phone or if in…read moreneed of a repair. We came in initially for a cracked screen issue - which was done very quickly and to our satisfaction. We noticed a nice selection of new phones and the owner Terrence couldn't have been more knowledgeable in regards to every manufacturer's products. Terrence also made 100% sure that we were happy with our purchase. A repeat customer is what he gets in return. A+ in all aspects of customer satisfaction.

Very pleased with the service provided by Ke-Barato. I break my phone screen about once a year, and…read moreso the time had come for my annual phone repair. The staff at Ke-Barato were very professional and courteous. They had my phone completely repaired and back in my hands within 30 minutes. I would definitely recommend this service for anyone looking for electronic repairs in the Middletown, NY area. Thanks again!

Great place to replace an I phone battery. Good service…read morewhile you wait. Price is reasonable. Definitely recommend.

We just purchased a TV with the help of a very patient knowledgeable associate name "CHRIS". He…read moredid not try to over-complicate with technical jargon or upsell. He helped us load the tv into our car and even offered to ship via Geek squad if it didn't fit. Highly recommend this guy for any of your AV needs!

Don't go here no more CD's They charge to fix and transfer…read more Apple phones $40. It's supposed to free ! It's not what it used to be Best Buy !!

Dang the hate for spectrum & this location is insane. If like me you have no idea where it's at,…read moreit's next to Bath & Body though at night the signage does not illuminate. I had an appointment and I was in and out in like 7 mins tops!! No clue how anyone else ended up waiting more than 30 mins never mind upwards of two hours. Staff are superb, maybe if customers don't act like dicks the staff might actually have some empathy & hook you up with a special you may not have known about. The hate for spectrum service is insane too. I've had it for several years and my service needed attention when I first got it but it's been on point for several years without issue. Only reason I was even in the store was because I called about an outage and was NICE about it and rep had empathy and pointed out I could get better services for the same price I was already paying. So I had to swap out my equipment. Pro tip: If you have 800 devices connected to WiFi, you're going to have issues because it "shares" that bandwidth. The solve for that is get your own WiFi router & set the Quality of Service (QoS) settings to keep your 800 devices in check or get a tech person to set that up for you. Spectrum is providing the service and it's not their fault you have 800 WiFi enabled devices. It's like buying a car that holds 4 passenger and you cram 8pp in it then complain you're only getting 8 miles per gallon. Stop the madness!

Our modem must have imploded as our internet went out on Monday night. After failed…read moretroubleshooting, we called tech support. The agent did a quick troubleshoot with us as well and offered to send a field technician out to us. The technician came the same day, diagnosed and fixed the issue. We got a new modem and we're up and running in no time. The tech also saw areas to make changes to help our equipment and did so. Great experience and maximum effort on their end!

Clear your day if you think you need to Go here !!…read moreSeriously ! It's a nightmare !! They only have a few guys to help you Here !! I strongly suggest you make an appointment ! They wait on others !!

Very clean store. Everyone there is super helpful, spends as much time as needed with customers and…read morethey aren't pushy. I would highly recommend going here for all your cell phone and AT&T service needs.

Got 2 new phones and Mike was very helpful. Great customer service skills! Need a new phone he's…read morewho you want to see.

amazing customer service, explains things as they should. Perfect employees and very respectful and…read morekind!

Don't bother going to this place overpriced and the craftsmanship needs work. Pretty sure original…read moreparts are not used.

Beware they do lousy work fixing screens and are not helpful at all. I took my grandsons iPad to…read moreget fixed and it appears they didn't do a very good job because within a few days it was cracked. I went by to ask for a receipt so I could try and use my Amex protection to not even bother with them and they wouldn't even agree to give me a copy of the receipt. I don't recommend you trust these guys. Beware!

Walked in and not a single person greeted us even tho there was about 9 workers bumping into each…read moreother. We spend hundreds a month and they treat their customers like they are at the DMV. Don't Come here, try the dolson Ave store instead. The manager here behaves like a petulant child and gives you attitude like someone from the projects. Please save yourself the annoyance and the 1hr+ wait time for the manager to give you attitude and dismiss your needs. Zero stars, nobody wanted to do their job that's why they don't look at you in the eyes the whole time you're there. Better yet, pick T-Mobile and save the hundreds Verizon over charges for shifty spotty service.

Having some issues with my iPhone 13 SIM card. Luck of the…read moredraw I got Franklin who was an expert at solving issues like mine. He had me fixed by activating the e-sim feature. This phone was on life support (SOS) mode whe I got there and in no time I was fixed and on my way out the door.