1. Bath & Body Works

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Middletown, NY

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Bath & Body Works

3.6 (8 reviews)
Open • 10:00 am - 8:00 pm
Updated 1 month ago

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3 years ago

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1 year ago

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6 years ago

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9 years ago

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10 years ago

Your basic bath and body .. this one is bright and nice .. kind of crowded but people that work there are always helpful and nice.

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The Home Depot

The Home Depot

2.9(33 reviews)
0.1 mi
•$$

We have been redoing our full bathroom and purchased all our supplies from this Home Depot. The…read moreemployees are always very friendly, they offer help often without being overbearing, and a few have even begun to recognize us and greet us due to our many visits over the last couple of months. We utilized the van rental to take home some sheetrock and larger items that wouldn't fit in our cars, and that was also a very easiy, pleasant and smooth process. We did have one very frustrating experience specific to the website - we ordered a toilet to have shipped to the store, as they don't carry the color we needed in store. Nearly a month ago the first toilet we ordered arrived but was damaged upon bringing it up to us to take. Employees were apologetic and immediately reordered it for us. Unfortunately, the computer systems for the website and the actual stores are not linked - the toilet we ordered went out of stock and absolutely no communication was made to us or the store, we would never have known had we not shown up frustrated wondering where it was over a week later. At this point, our contractor had long since been ready to install said toilet so our whole project was behind. I canceled my order, and upon realizing the color/style I needed was not available via any other retailer for even remotely the same price, I ordered another through HD site to store. Although we were promised a pick up date no later than 4/26, the tracking information was super confusing and incorrect, and the toilet also ended up being late. We did however end up acquiring this one, almost a month after the first one was damaged. The assistant manager was extremely cooperative and apologetic and helped me out by taking nearly $50 off for my troubles and made sure I knew to find him if we had any other issues. The HD website and the lack of consistency between computer systems/inventory within the stores and online need a lot of work if this retailer wants a site to store program - our experience simply should not have happened. But I'm very pleased with the level of customer service in this store itself. The only thing keeping me from 5 stars is I feel the organization of some aisles could really be improved. The aisles look neat but if for instance you're in the plumbing aisle looking for a specific small piece, good luck - the boxes rarely contain exactly what they're labeled as. I'm sure it's not easy to keep these perfectly organized but I stood there for nearly 35 minutes one day going box by box looking for one smallish pipe connection and the box it should have been in was the last place I needed to be looking to find it. That's frustrating and something that could somewhat easily be fixed to make a smoother shopping experience.

I went to Home Depot in Middletown NY and noticed a great sale on the mulch. I then had to load it…read moreinto my car. Erik & Dylan, associates of Home Depot, asked me if I needed. They insisted and loaded all 10 bags into my car! I was so grateful and surprised. The best customer service experience. I felt valued as a customer with their willingness to help! Great work guys! Thank You!

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Bath & Body Works - cosmetics - Updated October 2026

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