What a lovely experience and interpersonal communication within this shop. The variety of flowers during winter is wonderful. I ordered half dozen roses last minute and found them to be very beautiful and reasonably priced. Will continue to do business with Absolutely Flowers. read more

I ordered a flower arrangement that was promptly prepared within 30 minutes, which I really appreciated. While the initial arrangement felt a little underwhelming for the price point, I asked the florist to add a couple more roses to enhance the overall look. They did so for an additional charge. Despite that, it turned out to be a beautiful arrangement and the overall experience was positive. read more

My daughter recently gave birth and we wanted to get flowers for her. When I called the folks couldn't have been nicer and the arrangement was ready on time and just what I wanted. They are awesome!!! Highly recommend them read more

Absolutely Flowers is Absolutely Amazing! They truly came to the rescue on my wedding day when my flowers from Sam's Club were not delivered because of Hurricane Helene. Not only were the flowers beautiful but they were ready in about two hours. I would not have had such a beautiful wedding without them. Thank you (especially Chloe) from the bottom of my heart! read more

Absolutely Flowers - Florists Near Me - Middletown, New York

With no owners of any business allowed to respond to any yelp ad it has proved to be the bully in the room. Great business, fabulous family, wonderful flowers ! read more

I Just moved to Middletown recently and this is the best flower shop around! I appreciate it more with it being a small family owned business. I can see their dedication and commitment through their acts of service and accommodation to any and every order. I also feel that the pricing is nothing but fair for the amazing products they present to their customers. New Life time customer here! read more

this was a $128.00 funeral arrangement that we ordered for a friend's funeral. it was delivered and looked like something that I could get at any supermarket for $7.99 I reached out to Absolutely Flowers twice and received a message that they would call me back. it's been over a week now and nobody called us. I would strongly recommend not getting ripped off by this company. find your flowers anywhere else read more

The absolute worst place to ever buy flowers! DO NOT COME HERE! They are overpriced for worse flowers than Walmart. Ordered a dozen roses for $130 that were multicolored for my mother and they were about to send me walking with flowers that were almost dead and I literally squeezed every rose to make sure they were firm and she was like "I don't need this right now, I've never had someone squeeze every rose" well excuse me lady, I'm not about to spend $130 for 12 roses that are shit. You should not be selling customers this type of quality of flowers. I will NEVER come back here again and I will never recommend this florist to anyone. Such a terrible business and terrible workers and owners. Do better! read more

Nice, family owned place. I can see it gets hectic for a small staff but they get it done. They also have a great selection to choose from and have fair pricing for a full service florist. read more

friendly family owned and operated business always has a good selection and affordable prices. we absolutely love absolutely flowers for fast deliveries!!! read more

So just a few hours before my wedding day I walk into absolute flowers who have been servicing the Middletown area. Since 1997 I believe I moved into the neighbourhood in 1999. So I need a haircut and needed a bouquet for my wedding walked in the owner took care of me came back half an hour later with a new haircut he didn't recognise me. But he did such awesome job on the bouquet. read more

Absolutely Flowers - Florists Near Me - Middletown, New York

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Overall experience was horrible. The young lady at the front was the only thing pleasant. staff was disrespectful and rude. I will never spend money here read more

Owner never called me back... oh well, Shoprite florist is amazing, flowers lasted over a week!!! read more

Absolutely Flowers - Florists Near Me - Middletown, New York

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They were extremely helpful and friendly. Also, good selection and quaint little shop, seemed busy but still very attentive to walk in customers. Thanks for the great flower arrangement!! read more

Never have a problem at this flower shop. Employees are nice and helpful. I love their suggestions when I'm not quite sure what I want.

Negative 5 STARS They should be ashamed of themselves!! Extremely unprofessional. They DO NOT care about the customer. Never been somewhere that wanted to disagree and argue with the customer more than this place. !!!Long, detailed, honest review!!! !!!Not Happy!!!!! Lied multiple times!! First off they either delete or dont publish bad reviews on their website so it looks like all good reviews when most of their yelp reviews are terrible. They clearly do not care bout the customer at all and cannot own up to their mistakes, apologize, and maybe offer a future discount. I ordered on the website and since i was probably not gonna get their before closing, i ordered same day delivery, which was advertised. Once closing time started to approach and still no delivery, i called to see the status of my order and if it was available to pick up, no one answered any of my calls. Needless to say my girlfriend Valentines day was not met with flowers or chocolate or anything that was ordered. The next day after work, i had 4 missed calls and 3 voicemails from them saying they tried to deliver "twice today" but no one was there to receive. Thats because my girlfriend was home the day I scheduled the delivery. Not the next day... in addition i also got an email saying they delivered my order at 12:33pm which was not true! You can see in the pictures that they were still trying to call me at 2:34pm so i don't understand the delivery confirmation email. So they lied. I called and told them i would like a refund and janet told me "thats not fair", told me they tried twice on Valentines day and no one was there which is not true , she was home all day waiting. i asked "why did they never call me? I left a phone number. I never got a call!" She told me "oh yea i dont think they had the labels..." saying something that was passing blame onto a worker instead of owning up to the mistake as a business. A simple call wouldve made this a pleasant experience. Either way, thats not my f**k up! I use to be a delivery driver, i know how things are supposed to work. Its not rocket science. Anyway she insisted she deliver my order (a day late) i did not want it anymore. The damage was done. After i continued asking for a refund she said "oh i see you placed the order online so i cant give you a refund." When i asked why it makes a difference, she could not give me an answer and just said she "held them for me and they are really nice and fresh and i can bring them right now!" So clearly she was lying. Why cant i just get a refund and a sorry? After she clearly wasnt going to give me a refund, i demanded an upgrade because i spent a lot of money and got nothing. She told me "oh of course! Absolutely! No problem! Im gonna put in another box of chocolates, ill call the company to give you back 50$. When my order arrived, i got exactly what i ordered, no extra chocolate, nothing extra (besides 3 flowers added to the bouquet that dont even match the arrangement.) I called to tell them i was disappointed and that if they "just gave me a refund i would've gave them my future Buisness. But now i will never return and i will be leaving them a bad review." Janet then says "woah woah woah! I called the company to give you back 50$ and added those flowers to the bouquet they are beautiful! And would normally be an extra 35$" When i told her the upgrade was insulting compared to the 300$ i spent, she tried to say "you didnt spend that much" and tried to break down what i paid for. I said "are you seriously telling me i didnt pay that much?!" (Now im mad. This is extremely unprofessional) she says "one second im pulling it up" ..... "I DONT NEED YOU TO PULL IT UP, I KNOW WHAT I PAID" This could have all been avoided and we couldve walked away with a good experience but she was too unprofessional. It wasnt the late delivery thats keeping us from returning, its 100% the crappy customer service, the lying, and complete lack of accountability. DO NOT GIVE THEM YOUR BUISNESS. read more

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Seriously disappointed with the arrangement that arrived as a condolence from a friend. They arrived yesterday and are already dying. I feel terrible that my friend wasted her money. I suggest improving the quality of the flowers used. I hope this doesn'thappen to other people. read more

I asked for their largest vase bouquet and I don't know for $85 dollars they kind of sent a very small arrangement of cheap ugly flowers. What else is there to say. It's just not a very good business I guess. The woman on the phone was quite nice at least. Don't waste your time read more

THIS PLACE IS ATROCIOUS. The "Manager" Allen, who is Janet the owners son,is rude and has a reputation of that for years. My mother ordered an 80 dollar flower arrangement for my wife. It was supposed to be delivered on a Friday... It came Tuesday the next week and it was a cheaper smaller bouquet of flowers that weren't even in the arrangement she ordered. Unfortunately, I've made the mistake of trusting this business also, because the Owner Janet is a Middletown local who known by my family. Big Mistake. So to make the situation right, the manager told my wife to call so they could make a better arrangement... My wife calls to tell them what she would like, she tells him to make something equivalent to what my mother paid for, and what does Allen do? LAUGHS at her on the phone. I've been a Middletown resident my entire life... you want a GREAT bouquet of flowers ?? Go the the Goshen Florist... they are absolutely amazing there and I've never been disappointed. The owners are great people and they are also long time middletown residents. Goshen Florist blows this place out of the water... The ownership and customer service here is AWFUL!!! Caveat Emptor. You order from this place, your taking your chances. Update: The manager did hand deliver the replacement and said sorry for the confusion when I answered the door. For whatever that was worth... read more

I ordered the small sized carnation spray for a funeral. I will start by saying that the person who took my order over the phone was pleasant and easy to work with. The flowers arrived and were beautiful! Much nicer than more expensive flowers sent from a goshen area florist. Highly recommend this business read more

There was a little problem with my first order - I ordered through an internet site and wanted tulips (yes, tulips in September - I know!!) The first arrangement Absolutely Flowers sent did not meet my expectations so I called. They sent another arrangement the next day which far exceeded my expectations. No hassle, great customer service. I learned my lesson - go directly to Absolutely Flowers, bypass the internet sites. read more

I Placed an order online to be delivered for my Mother-in-law's birthday, since I live in Manhattan I couldn't deliver them myself . I loved the 'Jubilation' arrangement in a square vase as shown online. Towards the end of your purchase in the 'cart' it does say 'When you order custom designs, no two arrangements are exactly alike and color and substitution of FLOWER May be necessary'. But, it did NOT mention anything about the vases being substituted. She got what looked nothing as beautiful as the picture online. She did NOT get the square vase I saw in the picture. The vase that the flowers were delivered in, was AWFUL! I called to see if were able to deliver another one like what I had initially ordered and payed for. They could just have picked up the other one they sent in the first place. George said they were sorry and could not deliver another one.(Mind you I paid $10 for delivery). My mother in-law does not drive, and they said they had too many deliveries tomorrow so they COULD NOT deliver anything to her tomorrow either. What kind of customer service is that?!! It was their mistake. She would have to go to the flower shop herself to pick out another arrangement and return the one she got. I decided I wanted my refund. Janet ,the manager, said the only way they could give me a refund is if my mother in-law came to drop off the flowers by 6:30pm, it was 5:15pm already, then that's the only way I could get a refund. Or if she dropped the flowers off tomorrow depending if the flowers are 'DAMAGED' she might or might not be able to get a refund. So I said , she will come in tomorrow and you will just tell her that they are 'DAMAGED' so you guys WON'T give any refund. She said well your mother in-law was happy when the arrangement was dropped off. First off, the flowers were not given to my mother in-law , they were given to a co-worker of hers. And no she DID NOT like them. I did say however, what girl isn't happy to get flowers at her work place? Awful or not. I was very unsatisfied with their professionalism & service. I WILL NEVER SHOP HERE AGAIN & NOT RECOMMEND THIS ESTABLISHMENT to anyone . JANET was not accommodating at all. What I wanted to be a nice gesture on my mother in-law birthday, turned out to be a NIGHTMARE! read more

Absolutely Flowers - The arrangement that was delivered was nothing like what was shown in the picture! Don't waste your money & time at this place. - Florists Near Me - Middletown, New York

My husband recieved a plant arrangement for his birthday. It was half dead with some dead daisies thrown in.. the balloons were deflated, I called my sister in law to tell her to get her money back. Terrible! Janet and her staff did nothing to correct this.. sad. read more

Absolutely Flowers - This was how it arrived! - Florists Near Me - Middletown, New York

That is a Minus 1 if you must know. After 4 days of dealing with a very well known internet company that I have used , they telling me repeatedly that the order was placed and even getting a confirmation email that the order was delivered by the florist, the flowers were delivered late. ( After the recipients birthday. ) I was told that The florist did not respond to emails or answer their phone . The policy of the company did not give name of florist but When the flowers got there I learned they were from Absolutely Flowers..... here is a picture of what I ordered and also the flowers That were received . I was promised an upgrade due to the delay in the order arriving ... well that is some upgrade ! My best intentions are to order from local businesses these days and I had heard in the past and read reviews of this florist so I opted Not to call them directly to avoid this disaster .... All I can say is Don't ! Absolutely Flowers = Absolutely Horrible. The manager is condescending and laughed on the phone . Really???? Does the second picture come anywhere near the first ? What a joke..... read more

Absolutely Flowers - This is what I ordered - Florists Near Me - Middletown, New York

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Not much to say. It's the only place to go to in Middletown if you don't want to be disappointed. read more

Absolutely Flowers - Florists Near Me - Middletown, New York

This place deserves -5 stars. My sister put in a large order for flowers for her wedding that not only showed up 3 hours late but was completely forgotten about until the last possible minute. She tried to contact the shop a number of times and no one was working to pick up the phone. When she finally did get in touch with them they were chaotically disorganized and rushed to fulfill the order that was made months in advance. When a refund was demanded the owner hung up on my sister and a half hour later the saddest looking bouquets were finally delivered to the venue. It looked like they pulled weeds from the yard and slapped them together. When this was addressed the owner said that the flowers were free now so it didn't matter what they looked like and abruptly hung up AGAIN. This place sucks read more

Though I never stepped foot inside this business I did place a phone order for something small yet simple for delivery. I was happy with the quality and timely delivery of what I ordered. As I continue to use this business with something a little more expensive I may give them 5 stars but my first impression & experience has been a very positive one. I will definitely call this florist again in the future. read more

Gave an image of a bouquet of flowers for a wedding and asked to have one made similarly. Went to pick it up a week later and was given something completely different. The worker there was also unhappy with our request to change it. read more

Offered something on the website but delivered something completely different. So disappointed And called to tell them so. Spoke to the owner and all she said was she was sorry and they can't always promise the same arrangements as they have online. Ok then why have a website with pictures????? read more

Thank you so much to Janet and staff for putting together the most incredible wedding flowers I could've ever dreamed of having. Janet was so amazing to work with... every idea I had , she made come to life. She was flexible with my budget , and didn't make me feel uncomfortable at all when it came to working numbers a little bit. The gentleman that delivered my flowers on my wedding day was so sweet , he even went out of his way to get the groomsmen's boutonnieres to the church for me cause I guess my bride brain forgot to give that slight detail to them! If you are looking for beautiful wedding flowers and a great customer service experience, Absolutely Flowers is your florist ! read more

Absolutely Flowers - Florists Near Me - Middletown, New York

I live in Montana; my parents live in NY. I called Janet this morning at 10am to have an arrangement delivered to my mom for Mother's Day and it was outstanding!! My mom is so happy with the colors and arrangements. Not knowing what I was paying for, she gave me a great arrangement and easily took my order over the phone with payment. Thank you Janet!!! Absolutely Beautiful! read more

This is my favorite flower shop to order from, always reliable and always seem to hit the mark on exactly what I need. I have placed orders on the phone and in person in the past and every time I can remember being very pleased with my purchases. I wanted to write a review b/c I just went in last week for my anniversary and they did a perfect job on my order. My wife was very happy and she thought the flowers were absolutely beautiful. Thank you Absolutely Flowers for always doing such a great job, I can tell you really care about the result. Keep doing what you do! read more

Tasteless disrespectful no concern or consideration for the customers feelings the working environment is messy and out of order and is not together very unprofessional rude behavior from the owner and her staff including her son who is very disrespectful these people messed up my friend Flower arrangements for her wedding and had the nerve to blame her she was in tears and the owner says she was not getting nothing back if I could upload the video that was recorded in the business where my friend went to go speak to the owner I would because anyone that's reading this would be surprised shocked and displeased..On the behavior and conduct that was taking place in this business I repeat I repeat I will never recommend this business or this woman to any one not even someone for a one-year-old's birthday they're just unprofessional and tasteless please save yourself the headache and do not do business with these people.....you will regret it.. we are very classy people and for the money that we spent we do not respect to get treated the way we were treated it is disgusting and My friend will Neva do business with these people again will never and we sure will definitely pass the word on read more

Did an amazing job on my wedding arrangements! Over delivered on what we wanted and the price was great compared to other shops of their quality!! Definitely recommend! read more

I will never order flowers from them again! The roses for my wedding came half dead. It look like they just put them together without putting any thought too it. Disappointed big time!!! read more

I went with this florist for my wedding. The girls who took my order were nice but the guy working there was very angry, cursing, and unprofessional both times I visited the shop in person. The day of my wedding, I was to walk down the aisle at 5pm and at 4:50 my bouquet was nowhere to be seen along with the maid of honor and flower girl flowers. After calling twice, the guy said that he didn't see anyone at the church so he just left the flowers there. 5 minutes before my wedding, my sister was running around the large church searching for the flowers which were just thrown on a random table outside of the church. Then, the flowers that were on my wedding arch were extremely sloppy. The flowers were almost falling off of the arch. On top of that, the flowers were not what I ordered. The colors were incorrect and there were more leaves than flowers in the bouquet. I will not go with this florist for another event. read more

I have known Janet, the owner of Absolutely Flowers, and her family for over 55 years. We used to buy our flowers from her parents here in Middletown. Since opening her shop, Janet Russell Barberio has been an asset to our community. My floral arrangements have always been fresh and beautiful! My daughter ordered an arrangement by phone from upstate NY for me for Mother's Day and when delivered it was magnificent! Trust me, you will never go wrong when dealing with Absolutely Flowers! The BEST florist around! read more

I was recommended to go to absolutely flowers for my wedding. I booked them on a budget and maybe this seems have been the problem because it was a $500 -$600 job instead of a more expensive job for them and they didn't care to put time and effort into my wedding. All the times I have gone into the florist to speak about what I wanted I was RUSHED and they never gave me a straight answer on anything it was always i am not sure I will have to check and get back to you which they NEVER DO. Finally the wedding day came went to check my centerpieces first if all when I went to drop off my things for the center pieces they didn't even have what I wanted down and they forgot my pieces for the center piece that I paid for. Venue tried calling to get them to bring it they never responded. I asked for rose petals to be on the table they legit put 8 petals. They dropped off the flowers at 9am and did half ass job and left. My bouquet was tied together with pipe cleaner and just a pipe cleaner- I never went to get flowers and they used a pipe cleaner and left it like that. I made sure to let everyone know at my wedding who did my centerpieces and the service I got. I would never recommend this establishment to anyone- I am not even going into the shop to get my centerpieces that never made it to the venue because I don't ever want to set foot into that place again. Great job guys way to half ass your job. I can see how much effort you DID NOT put into my special day. read more

Spoke to a lovely gal on the phone who helped me choose a last minute Valentine gift to send to my mom's assisted living facility in MIddletown. The flowers and stuffed animal arrived within a few hours and were perfect! Thank you for the excellent customer service. I will be back! read more

Despite having a negative experience with this flower shop in the past, I decided to give them the benefit of the doubt and use them again for a Mother's Day arrangement. I ordered the deluxe version and paid a whopping $85 for what I thought was going to be a large, full, colorful arrangement. What arrived for my grandmother was a smaller arrangement with half the flowers missing, an abundance of substituted what appears to be lilies (which was not a major component of the original arrangement but now suddenly was) as well as several drooping daisies. I understand that flower shops can't reproduce the exact image pictured online and I also understand that COVID affected the flower supply but at least let the buyer know that what they thought was going to arrive has to be severely changed in order to fulfill the order. I'm incredibly disappointed. Not to mention when I called the lady was quick to rush me off the phone rather than listen to me, stated they had to make a lot of substitutions because of the virus to the point where they had to make some sort of adjustments to what was displayed on the website and to pacify me she said another bouquet will be sent as a replacement. This is now the third unhappy story I personally know of concerning this florist and I will never use them again. read more