Smooth, well organized store, with decent people working it. I will always shop at Old Navy bcuz of the deals and having the store card give me more perks. My bill was $75, and after my points then Xtra percentage off for having the card, I paid $27. SCORE!!! read more
I absolutely dread going to this location because of one employee, her name is Denise and she makes the trip here miserable. I have gone out my way to avoid checking out with her because she always makes rude comments. I wanted to try and use a coupon and she says to me "It's only $8" and she makes a comment like this every time I've gone to checkout. If you come here, I would just avoid any interaction with her, she is insufferable. read more
My daughter and I were in Old Navy last weekend looking for 4th of July t-shirts, shorts and all the other stuff you "need" when you're in the store. My review has nothing to do with the merchandise (although I do love my new "Napping Champ" nightshirt!) and everything to do with the salespeople at checkout. There was a line of customers and not only did the sales team keep the line moving, they did it with smiles and friendly greetings. We were fortunate enough to have Jared call us over to his register. He has a bright smile, welcoming demeanor and could chat with us and work at the same time. Brilliant!
Thank you to the management for assembling a team that focuses on customer experience! read more