Finally was able to return my Motorola G Series Yesterday (6/6/23). Walked in no one was there, Liz…read morecame out from the back, and immediately helped me with my return. She did seem upset that i talked to corporate about their low stock, and it could be my luck, but especially if one wants a particular phone, it can be really frustrating if a local store don't have what one has in mind. Plus not to mention everytime i go, it seems that they always have a low stock on phones. Anyways, she also did apologize for my prior visit the day prior where i tried to return my phone and had to wait, however stated that each person needs their turn. Which i understand, however again, it's just a simple return. Also feedback: she told me that i will only get refunded for the phone and not the screen protector or case. While i accept Metro's policy, this is foolish in a sense because i don't have the same cell phone, and unless i can use the case and the screen protector on my current phone, it is kind of odd to not be able to get a refund for that. However, i got a refund for the phone and that's all that matters.Easy refund process. For anyone else, to return one has 14 days from the date of purchase to return the phone, you must have the credit/debit card that you used to purchase the phone with handy with you. Refunds will post from 3-5 business days (which i wasn't told, not that i didn't find out) i have my current phone where the sim card is in it from metro, so i am still using its service. May consider another location if i ever need a new phone.

Today's review is just for Jason who was working on 5/6/24 and was kind enough to help me find my…read morelost set of keys. I had accidentally left them in the cup holder of the cart and left. When I realized my keys were gone, I ran back to look for my cart, but the cart was gone. I immediately panicked but Jason was calm and went around the store checking all the customers carts and sure enough he found my keys! A lifesaver - thank you Jason - you get 5 stars!

Went to AT&T to switch from Verizon. That was a big mistake. They promised up to $650 per line to…read morecover early termination charges. I ended up getting ripped off by a dishonest salesman!! The manager of the store is aware of this and allows the scam to continue! Avoid doing any business with this store!

David was very knowledgeable and provided speedy and great customer service. Very detailed on…read moreupgrading devices and informative on store specials. Will visit again!

WOW. I can't say enough good things about Zack and Nick…read more Super Super friendly and refused MULTIPLE TIMES to accept my offer of a tip You don't find good people like this anymore really. AND being located inside the Monroe Walmart, I was asked to walk around the store. I did grab a few things and stopped back and my phone was working like a champ. CELLAIRIS IS THE ONLY REPAIR LOCATION I WILL EVER USE AGAIN Absolutely the best of the best. I rarely post reviews but they DESERVE MY APPRECIATION.

I had stopped in with an iPhone 7 that had a cracked screen and needed repair. After hearing about…read moreCellairis from another family member and from another recommendation, I decided they would be my best option to get it fixed. They were super fast and I was in and out in only 20 minutes. Phone worked just like new after the repair and was super pleased! We also purchased a few phone cases from them as well and are pretty reasonably priced. Most are $15 with some up to $25. Good quality that will protect your phone. Highly recommend for anyone seeking a quick and reasonably priced phone repair and a nice phone case to prevent the crack!

If I could give 0 stars I would. Place is open till 7:00pm and upon arriving at 6:30pm doors were…read morelocked and I was ignored by the employees inside. Extremely rude as I stated I only needed a phone case, and was ignored and told I was not getting let in. 0 stars for me as these employees were extremely rude and unhelpful.

This occurred in 2017 but forgot to review. I walked in to get some info on current plans and…read moreiPhone models. The kid behind the counter thought he could discourage my wife and I from buying an iPhone at the Apple Store instead of this location, claiming that the Apple Store iPhone may not work with Verizon's network. I knew this was a lie, and walked out.

Excellent service. They replaced my charging port while I waited, saving me from having to make a…read morevery expensive upgrade that I didn't otherwise need.

This is the place to go in the Port Jervis, Matamoras and Milford area for a new phone or if in…read moreneed of a repair. We came in initially for a cracked screen issue - which was done very quickly and to our satisfaction. We noticed a nice selection of new phones and the owner Terrence couldn't have been more knowledgeable in regards to every manufacturer's products. Terrence also made 100% sure that we were happy with our purchase. A repeat customer is what he gets in return. A+ in all aspects of customer satisfaction.

Used for our 15 day trip to Italy and Greece - was wonderful - loved that they mailed to me ahead…read moreof time, so much easier then trying to find stall at airport. Only issues was that I expected to be able to connect more then 5 units, and one day in Malta was not working even though we had bars on our cell phones. but filled out online form and they reset things and all was working within an hour.

Unable to successfully connect to local provider in Aruba after working extensively with customer…read moresupport. Rented this phone in order to make local calls from our rental near the high rise hotels. Complete waste of $60; so disappointed