Great customer service and very knowledgeable too. I have had my modem for around a year and…read morereceived excellent service when things didn't go as planned. Highly recommended and the support you receive is priceless. Alfredo gave me much better service than most places and got things fixed withing a few mins.

Arrogant, discourteous, unhelpful. Unable to assess…read morecompetence since after waiting a half hour to be helped (with five other customers coming in and being dealt with meantime) I got , did you get owner would not interrupt extended phone call of repair person, who had told me he'd be with me. "in a few minutes" Since I came by appointment with the store empty when I arrived except for the owner (and former repair person) and the new repair person who I just wanted to help me with configuring, my Apple, iPhone and laptop (@$100/hr cash only which I was happy to pay) I found this needlessly obnoxious. They have entirely changed their customer, friendly business model from a few years ago. Their right so to do. My right to go elsewhere and publicize why.

The manager is somewhat shady. The staff is fine, but the manager is not. There was an issue with…read moremy screen protector (I have lifetime coverage). The. The manager did not want to honor it, so I had to complain to corporate. Go to another store! Go to another store!

Fantastic help all around! Steve, Simba, Louie, and another rep named Steve were very professional…read moreand helpful with our phone transfers!

Everything was great. The salesman was very educated about cellphones. He sold all the major brands…read moreof phones. If he didn't have the phone you wanted in stock he would order it for you.

I had a wonderful experience here this morning. I was helped almost immediately. I needed a…read morereplacement TV remote control. They had it in stock and there was no charge for it since I had my old one with me to exchange. Employee was helpful, pleasant, friendly . . . and even gave me back the batteries from my old remote control! Highly recommend! For some reason, my location is listed as CA. Can't figure out how to change that. I live in Poughkeepsie and this location was not too far and easy to find with good parking.

Tim was knowledgeable and professional helping me pick out the best protein powder for me. Great…read morecustomer service.

During the pandemic, this place can't get staffing and closes at the drop of a hat. I have called…read moretwice before I drive over there and then show up an hour later and they are closed. The shop next door said they are having staffing issues. The phone is now not being answered.

I've been a customer of Neil Berman for nearly a decade, and I stopped in on 12/30/25 to add to my…read morecoin collection and help my mom sell some of her silver. Neil is an interesting guy and a total straight-shooter -- he's the only dealer I know who will actually tell me NOT to buy something from him if he doesn't think it's a smart move for my specific collection. While I was there, I saw firsthand why he has been in business for over 50 years. He took the time to explain the current market volatility and refinery backups, even advising some people to wait a few months to sell certain items to ensure they got a better price. He was fair with what he bought from me and provided straightforward advice with zero pressure. Neil is a true expert, and I'll definitely be back to grow my collection further.

I went a few times looking for a straight answer on silver (melt value). Lots of double talk. He…read morethinks he's the smartest man in the world. He has a plaque on his desk which says "mr never wrong". Well... the lot I brought to him he offered $300 for and the very next place offered $1200 (Danbury Gold & Silver - Kelleher Auctions) for the same exact lot. I have never written a bad review in my life... he left me no choice as I wouldn't want to see others get ripped off (not by a little - 400 % more was paid from Danbury). Also, you get the used car salesman "slick" speeches from Neil... "i have been in this business 53 years" and "the math is complicated, you can't do it". Silliness, this day and age anyone can look up the price of precious metals. He just wants to try and confuse the seller and not be honest about his lowball rates. Snake oil salesman. Huge egomaniac. Avoid at all costs.

Very knowledgeable & very helpful. They have plenty of quality inventory. I use them all the time.read more

I got to tell you as a person in construction for over 30 years and working in Manhattan every…read moredistributor is less than a mile in every direction I have found Dane and sons to be absolutely amazing I did an extension on my house and they were absolutely 100% helpful caring was able to talk to them they explained every aspect of what I was buying what I was doing what was good for me and what I was wasting money on. Do I recommend this it is imperative that you have people that will actually help you save money and describe what you're building so you can achieve excellence truly appreciate everyone there it'll be too long of a list to name everyone that helped it was absolutely amazing thank you

I'm very surprised that this place only has 3 stars. If I could give them 10 stars I would. I went…read moreinto the store last month and was helped by Allison- she was super knowledgeable and efficient. I was out of there in less than an hour with the installation scheduled. The person who came to measure the apartment was friendly and professional as well. But the biggest shout out goes to Billy and Emil!!!! I cannot believe how hard they worked to get the job done. We had heavy furniture that they took care of without a second of annoyance. They were patient and thorough with the job which made us happy because we are just starting our home together and want it to be nice. BC and N is lucky to have these two working for them. Such good guys.

Brian is one of my subcontractors, he does stellar work. I highly recommend BC&N.read more