Used for our 15 day trip to Italy and Greece - was wonderful - loved that they mailed to me ahead…read moreof time, so much easier then trying to find stall at airport. Only issues was that I expected to be able to connect more then 5 units, and one day in Malta was not working even though we had bars on our cell phones. but filled out online form and they reset things and all was working within an hour.

Unable to successfully connect to local provider in Aruba after working extensively with customer…read moresupport. Rented this phone in order to make local calls from our rental near the high rise hotels. Complete waste of $60; so disappointed

Leon helped me and was polite. The store is clean and organized. My problem was a plaque that told…read morecustomers there would be a 1000 dollar fee for being grouchy, irritable, or just mean. I do not feel this should be displayed by a company that feels highly for customer service.

I went to BJs and saw the kiosk days after my iphone 4s croaked for good. Had a few questions and…read moreCraig, the manager at this shop, was so friendly, knowledgeable and easy going, I walked away with a droid! They were pretty busy (as youd imagine such a reputable company to be) but still super attentive to every question and concern I had. I am incredibly excited about my google phone and owe it to Craig for being the catalyst to turning that leaf.

If I could give 0 stars I would. Place is open till 7:00pm and upon arriving at 6:30pm doors were…read morelocked and I was ignored by the employees inside. Extremely rude as I stated I only needed a phone case, and was ignored and told I was not getting let in. 0 stars for me as these employees were extremely rude and unhelpful.

This occurred in 2017 but forgot to review. I walked in to get some info on current plans and…read moreiPhone models. The kid behind the counter thought he could discourage my wife and I from buying an iPhone at the Apple Store instead of this location, claiming that the Apple Store iPhone may not work with Verizon's network. I knew this was a lie, and walked out.

WOW. I can't say enough good things about Zack and Nick…read more Super Super friendly and refused MULTIPLE TIMES to accept my offer of a tip You don't find good people like this anymore really. AND being located inside the Monroe Walmart, I was asked to walk around the store. I did grab a few things and stopped back and my phone was working like a champ. CELLAIRIS IS THE ONLY REPAIR LOCATION I WILL EVER USE AGAIN Absolutely the best of the best. I rarely post reviews but they DESERVE MY APPRECIATION.

I had stopped in with an iPhone 7 that had a cracked screen and needed repair. After hearing about…read moreCellairis from another family member and from another recommendation, I decided they would be my best option to get it fixed. They were super fast and I was in and out in only 20 minutes. Phone worked just like new after the repair and was super pleased! We also purchased a few phone cases from them as well and are pretty reasonably priced. Most are $15 with some up to $25. Good quality that will protect your phone. Highly recommend for anyone seeking a quick and reasonably priced phone repair and a nice phone case to prevent the crack!

Finally was able to return my Motorola G Series Yesterday (6/6/23). Walked in no one was there, Liz…read morecame out from the back, and immediately helped me with my return. She did seem upset that i talked to corporate about their low stock, and it could be my luck, but especially if one wants a particular phone, it can be really frustrating if a local store don't have what one has in mind. Plus not to mention everytime i go, it seems that they always have a low stock on phones. Anyways, she also did apologize for my prior visit the day prior where i tried to return my phone and had to wait, however stated that each person needs their turn. Which i understand, however again, it's just a simple return. Also feedback: she told me that i will only get refunded for the phone and not the screen protector or case. While i accept Metro's policy, this is foolish in a sense because i don't have the same cell phone, and unless i can use the case and the screen protector on my current phone, it is kind of odd to not be able to get a refund for that. However, i got a refund for the phone and that's all that matters.Easy refund process. For anyone else, to return one has 14 days from the date of purchase to return the phone, you must have the credit/debit card that you used to purchase the phone with handy with you. Refunds will post from 3-5 business days (which i wasn't told, not that i didn't find out) i have my current phone where the sim card is in it from metro, so i am still using its service. May consider another location if i ever need a new phone.

Today's review is just for Jason who was working on 5/6/24 and was kind enough to help me find my…read morelost set of keys. I had accidentally left them in the cup holder of the cart and left. When I realized my keys were gone, I ran back to look for my cart, but the cart was gone. I immediately panicked but Jason was calm and went around the store checking all the customers carts and sure enough he found my keys! A lifesaver - thank you Jason - you get 5 stars!

I called Sound FX on 11-17-21 with hopes of getting information and pricing on having an Automatic…read morestarter installed in my husbands SUV as an early Christmas gift. I was so fortunate to get Kim (the owner) on the phone and she was amazing. Not only was she very pleasant to speak with but she was also very knowledgeable, down to earth and honest. As a woman, she made me feel completely comfortable and good about trusting them with this installation. I then scheduled my appointment for 12-4-21 and dropped the car off that morning at 10am. They were completely done by around 1pm and called us to let us know we can come to pick up the car. We arrived and the car was out front and ready to go, the person who did the installation came out and showed my husband how the starter works and answered any questions he had. Overall we had a great experience with Kim/Sounds FX and will definitely go back to them if work is needed on our vehicles in the future. I highly recommend them!!!

worst service of my life lady in the fromt crazy rude and keeps trying to ask for money than what I…read morealready payed had to ask them to had to ask them to take out the installation becausenit wasn't as loud as they advertised , they say they giving you a deal but reality they up charging you on parts.

I had a broken screen so I messaged the business via Yelp. A quick response told me they had a…read morereplacement. I arrived the next morning and had a new screen installed within 30 minutes. Very efficient and affordable.

Excellent service. They replaced my charging port while I waited, saving me from having to make a…read morevery expensive upgrade that I didn't otherwise need.

Went to best buy in Monroe last night cause our TV died …read more The salesman Sam help us tremendously since we never hooked a TV before He walked us through all the steps and told us he had faith we would be fine. This is the second TV we bought from best buy in Monroe. They are all very professional. Thanks again Sam for your confidence. Annette & Joe.

Went here on Friday June 2nd 2023 to pick up my online order of the oneplus nord. It was actually…read moreready on Thursday, but i decided to pick it up before work on friday to save gas. Easy pick up as i just went to the customer service area where I purchased the prior purchase on Tuesday. Easy pick up, just gave my name and showed them my id,and the order email. I also returned one sd card, and will keep the other one. That was also easy. didn't even need to take out my credit card to complete the purchase! I also decided to recycle my old phones, as i had 2, one was my orginal LG Aristo 5, and the other one which broke, but they said i would have to go to middletown to fix. Not going to middletown at the moment, if all the tech knows is iphones, they should learn other phones too, but that's just my feedback. Anyways, so i recycled my old phones, did forget and had to go in the store 2 separate times to get my phone case. i asked for the phone case so that i don't have to spend money on a new one for now. but i was given my old LG phone case, and not the one i wanted, and had to go back and get the oneplus case, which i got the second time. Overall besides that little oopsies, great service! Also weird, but maybe online shows things that are also online, but i saw screen covers for the one plus nord online after purchasing my phone, but when i got to the store, they said that they don't sell those at this location. Oh well though, worse come to worst i can buy online again, it's all good! Anyways, hopefully will be back!