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Verizon

3.7 (114 reviews)
Open • 10:00 am - 7:00 pm

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Photo of Bre C.
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5 years ago

Helpful 0
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Photo of J K.
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4
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4 years ago

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Photo of Kadra L.

Kadra L.

Helpful 3
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8 years ago

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7 years ago

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Photo of D E.
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5
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4 years ago

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Help Desk

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8 years ago

Business owner information

Photo of Kadra L.

Kadra L.

Helpful 0
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5 years ago

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Photo of Kadra L.

Kadra L.

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4 years ago

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4 years ago

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Photo of Kadra L.

Kadra L.

Helpful 1
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6 years ago

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5 years ago

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Photo of Kadra L.

Kadra L.

Helpful 1
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Photo of Lynn C.
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10

6 years ago

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4 years ago

Someone walked in and they gave them a new Apple phone and took over my account. When I called them they said "call Verizon". Morons.

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Help Desk

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9 years ago

Helpful 1
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Photo of Mark A.
67
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7 years ago

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Photo of Kadra L.

Kadra L.

Helpful 0
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11 years ago

Helpful 4
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7 years ago

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Photo of Kadra L.

Kadra L.

Helpful 0
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11 years ago

Helpful 1
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Photo of Erika L.
142
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19

8 years ago

This is my second review. Mike the manager is so helpful, knowledgeable and cool. I can't thank him enough. Great customer service.

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4 years ago

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Help Desk

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Photo of semi k.
13
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7

8 years ago

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9 years ago

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8 years ago

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9 years ago

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9 years ago

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Photo of Allan K.
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9 years ago

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Photo of Stormy D.
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9 years ago

Helpful 2
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10 years ago

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7 years ago

Helpful 0
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Photo of Mark K.
188
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10 years ago

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10 years ago

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9 years ago

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9 years ago

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9 years ago

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7 years ago

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9 years ago

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Photo of Tish M.
91
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11 years ago

Helpful 1
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Photo of J K.
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11 years ago

Helpful 1
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Photo of Shog D.
18
24
117

11 years ago

Helpful 1
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Photo of Edward D.
250
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11 years ago

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Social Media Team G.

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Page 2 of 3

Ask the Community - Verizon

Review Highlights - Verizon

ā€œI also liked that they weren't pushing product, just being helpful (Marlon especially, though the others seem similar).ā€

Mentioned in 7 reviews

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Metro by T-Mobile

Metro by T-Mobile

2.5(12 reviews)
5.4 mi

Do NOT go to this store!!!! Her…read more I've been with Metro for 7 years, and I've never had an experience this bad. I went in to buy a phone for Christmas, and the employee named Manju completely messed up my account. Without my permission, she moved my main phone number to a brand-new account. She told me on December 23rd that I wouldn't have to pay for the new account and that everything would be fixed on the 26th. When I went back on the 26th, she suddenly said she couldn't put the phone back on my original account unless I paid more. She also told me my bill would go up "a little," but not more than $120. Today, when I called her back to fix her mistakes, she told me I had to pay $150.00. When I confronted her, she admitted it was her mistake and said she would pay the difference for the first two months -- but then tried to force me to remove two tablets from my account, which I no longer wanted to cancel. When I refused, she avoided letting me speak to a manager, claimed she was alone in the store, and wouldn't provide a phone number or put anyone else on the line. That's when I called Metro Customer Service myself. They fixed the entire problem in 10 minutes. I did NOT have to pay the $150, my original payment stayed the same, and I did NOT have to remove my tablets. What upset me most is that I wasn't the only one -- another customer was already there angry because Manju had done something similar to her mother's account. This felt misleading, dishonest, and unprofessional. I left extremely disappointed. Be very careful at this location -- I would not recommend it to anyone.

It's been a long time since I last had Metro by T-Mobile. But in 2018 they did something so…read moreegregious in my book that I severed ties with the company. I had just bought a new iPhone and had plugged my Metro SIM card into the phone, and instantly that phone became locked to their network without me agreeing to any terms. When I called asking them to unlock it, I was told "No our policy states you cannot have your phone unlocked for 6 months." So I cut service with them then and there. Thankfully the store I bought the iPhone from had my back in that situation and exchanged the phone. I've now gone to a different company and will never go back. Metro by T-Mobile does not get to decide what you do with your device... Awful experience for me and still taints the company for me even now in 2025.

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Metro by T-Mobile
Metro by T-Mobile
Metro by T-Mobile

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Verizon - mobilephones - Updated May 2026

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