Save your time and money, never transfer over to this company. They will take your money and take…read moremore for any reason. I've been in an active feud with them to get my old number ported out of their crappy company with no avail.

Daniel Gibson addressed some of my concerns and got me set up with new WiFi very quickly. Very…read moreprofessional and efficient. Thanks.

Just can't say enough about how great work they do…read more Fast ! Friendly and talked about books for like 30 mins !!! Which yes is the greatest experience to have now a daze while yes I was there to fix a device being able to drop it off and just talk about books was exactly what I needed And again amazing work on my phone like brand new with my phone insurance totally free ! Enjoy

They walked me through every single step which was not just out of the ordinary but also helped a…read moretech challenged person like me be relieved that when your cellphone doesn't work they are here to help! I came from TMobile and ended up needing my screen changed. This was the nearest place I could claim insurance for it and had the same day fix! They even stayed in the shop longer to wait for me as I messed up the apple pw I should have a memory for but do not. Highly recommended!! Very professional, kind and efficient store to get your cellphone repaired or fixed.

This review is on their website only. haven't ever visited a store…read more I signed up on line for a plan for $25.00 a month. Over the first thfee months was charged inconsistently $33.64 $43.64 $37.19. Lots of surcharges even monthly billing changed each month. They did have good customer service. Would not recommend. They charge what they want to.

I've been a customer with Consumer Cellular since 2021 and I really appreciate the value that's…read morebeen provided. It feels good to know that I'm not overpaying for anything in comparison to some of the other major carriers (Verizon, AT&T, T-Mobile) and receiving the same great service and range as the others. My only issue has been with calling in to get help with something technical related to my iPhone or Apple Watch. In 2023, Consumer Cellular began supporting Cellular Apple Watches and from the beginning it was clear they had not received a lot of training. I was going back and forth with several phone agents who were insistent in telling me that I could not use my cellular Apple Watch by itself. Meaning, if my phone battery died, or I left my phone at home, my watch would not work by itself. I was just as insistent in explaining to them that the whole point of a cellular watch is to be able to make/receive calls, texts, etc. when I was away from my phone. Otherwise, I'd have no need for setting up service to support my watch with Consumer Cellular. If it was solely a gps watch, it would operate without a cellular carrier. Here's where the Georgetown store, more specifically Carderios, came to my rescue. Carderios was able to trouble shoot and quickly get my watch up and running with ease. My watch had been operating on Consumer Cellular with no issues for the past year. And then I did the unthinkable.... 2 weeks ago I left to go to AT&T....but immediately returned to Consumer Cellular once I realized my error in judgment. Unfortunately, leaving meant my watch needed to be set up again. A whole year later and the phone agents are still needing more knowledge and training on watches. Not just agents, but supervisors have said that the watch could not operate on it's own. I'm so glad I remembered that I went into the Georgetown store to get help last year. I'm even happier that Cardarios was still there to help me again! It took a little longer this time though. However, he was extremely patient, calm and just as determined as I was in getting the issue fixed. We went through a few troubleshooting tasks like re-pairing the watch to the phone and removing the plan altogether and starting from scratch. He had to speak with several agents by phone to finally get the right person to help. They resent a signal on their end and the watch was finally working without the phone. Yay! Carderios provided outstanding support and service the entire time. He's a soft spoken guy that knows his stuff. He also didn't make me feel as if I was crazy or didn't know what I was talking about. He really listened to me which is very rare these days with customer service agents. And at no point did he talk badly about any of the folks that I had worked with prior to him. He was super humble and a pleasure to work with. I hope that Consumer Cellular can take care of the training that is needed for all of their agents company wide. I shouldn't have to go into a store to get the help I need. However, I'm so glad I met Carderios and experienced first hand what great customer service looks and sounds like on a consistent basis! He gave me the same great service year over year and that's an awesome testament to his character and experience!

Took my Note 5 in to be looked at earlier today. Yazan…read moreaddressed my concerns while I watched Food Network's "Beat Bobby Flay" on the TV in their waiting area. Minutes later, he emerged from the back room with my phone running as good as new. Fast service at a very fair price! My only complaint is that Yazan was so quick with the repair that I didn't get to see who won "the Arctic Char Challenge" on my show. (No spoilers, please.)

I like to buy all of my phones through rephone. The guys that work there are great to work with…read more They always have really good deals on phones.

About 25 years ago, I purchased my first mobile phone. It was a flip phone that displayed the time…read morein a tiny window when it was closed. Of course it was cool and I was too! I was also that guy who no longer needed to wear a timepiece. Fast forward to Spring 2023, and It was time for some home cleaning. I opened up an old box I found in the closet and there were my watches. They truly brought back so many memories when I found them. Each one has a very special meaning from a special period in my life. Over the last month I decided to start wearing my watches again. I took the one that is the most important to me to Batteries Plus, for new life. I was so pleased with the value, friendly service and efficiency that I've taken my other watches in too. Now I wear a timepiece just about every day and I don't have to grab my phone out of my pocket for the time anymore. It really is nice to just turn your wrist over for the time of day. "Everything old becomes new again."

I tried to get 3 keys cut and programmed. After 30 minutes trying to figure out if I could bring my…read moreown uncut keys, he told me yes for an extra $25 fee over their keys....then after 30 more minutes while he tried to find a SKU to scan, he said he couldn't do it. It was a weekend and they can only program keys on M-F. He then proceeded to cut the 3 keys after waiting for 3 hours. It was only $33, but for 3 hours?? Funny because they asked me to review my service 3 times, on the 3rd time I gave them this horrible review....don't ask over and over if the customer doesn't respond!

They were friendly and informative over the phone so it made my decision easy to have them repair…read moremy broken iPhone screen. Competitive pricing and lower than other places I called. The gentleman that fixed my screen was kind, efficient, and finished in 20 minutes.

Don't bring your phone or tablet here. I paid $300 bucks just for this place to literally break my…read morephone and refuse to take accounts for it. I had my backglass case replaced that had cracked, the battery replaced and the charging input fixed. They ordered the wrong color backglass, replaced my Apple battery with a fake battery and now my phone overheats, says it's fully charged all day long when it is not and then it turns off completely. My repair took almost 2 weeks because I kept having to bring my phone back and now that the phone is overheating they are avoiding my calls. Don't waster your money on this dump of a place. They are incapable of basic repairs and they replace your real batteries with fake ones that mess up your phone.

stay away from boost mobile. they canceled my service thr same day it was due while i was…read morehospitalized & had no credit cards with me. evidently my autopayment got messed up! i had a perfect payment history with them, but "policy" allowed them to charge my friend $8.96 more than my autopayment balance. and boost refuses to override their computer to refund their ridiculous, uncaring overcharge!!! i will be changing my service to another company, but since boost charged me so much for this month, i will change towards the end of the overcharged service!!! this "customer service""was reprehensible!!

We brought our phone in because the Bluetooth connection kept failing, the young man who waited on…read moreus, patiently took an hour to diagnose and fix our problem, if we have an further problems, we'll bring our phone here.

Fixed my son's Alienware. Good stuff. Another company had said they didn't handle my issue, and to…read morecontact the manufacturer... so at first I was afraid Hi-Tech Gadgets wasn't as honest as the other guys. Not the case, though! They were great! Also, bonus: If you go Tuesday through Friday (not sure about the weekends), there are like a dozen food trucks around these guys. I didn't get to try one, but I look forward to heading there soon.

Never replied to my request. Premises were closed in the middle of the afternoon when I visited.read more