One star down which I will tell you why in a bit. So when we went in they asked us for our name as…read morewe made a reservation. There were a few groups being served and we waited probably just a few minutes. After we went to the booth, we just needed to change to a 5G sim card but it took awhile. I don't know how it or they need to process and download (I'm no expert) but it took a lot longer than I expected. That's why it was a star down. Again, I don't know what they need to do with the sim card before installing it into my phone but yeah...I thought it would be done in a few minutes but it took 10ish instead. However, our person was super nice and friendly and was quick when he came back with the card. They had sanitizer everywhere for you to use which was nice.

The two service agents were busy for about 20 min before the person being helped walked out in…read morefrustration. The clueless lady couldn't even send me an authentication text or get into my account. She couldn't remember whose phone we were trading in, color and repeatedly asked for the same info. She came back with a clipboard with someone else's number on it and she couldn't figure out why she couldn't see our info until I corrected her. Possibly the biggest dummy I have come across in quite some time. Fire this useless agent.

I needed a new battery in my iPhone 11 pro. Best Buy, a licensed repair depot for Apple declined to…read morerepair it even though they had the battery in stock. I dropped by Cellutech who quoted me the same price ($89) and ordered the battery for me with no deposit required. It came in the next day and I dropped it off shortly after they opened. Less than one hour later, I got a text saying it was ready. The battery was not official Apple, of course, so it doesn't report correctly under battery health, but they explained that ahead of time. It's actually probably a better, fresher battery than the real Apple one that was manufactured long ago and been sitting on a shelf. So far, it's working great. I was pleased with both folks I interacted with including the actual tech who did the work. My only (minor) gripe was I felt a small shop like this would come in a few bucks under the offical Apple replacement cost, but I was happy to pay the $89 for quick, confident repair services. Recommended!

Needed a quick fix for my son's phone screen because the touch stopped working. Got right in and…read moreVictor told me the screen I ordered and repaired myself was faulty. Part of the issue could have been operator error- I tried! Victor was great and took maybe 20 minutes to fix the phone, and it was a cool $75. Literally the best place and best price. We chatted about playing Nintendo and our favorite Zelda games. (If you tell him your favorite Zelda game is Majora's Mask he may give you a discount!) overall 10/10 for customer service, efficiency, and price.

T-mobile continues to exceed my expectations by having outstanding customer service!…read more During my annual trip from NorCal to see my mom in Hillsboro, we stopped at this t-mobile store to get her set up with a cell phone on my plan. She is a senior citizen, so it was important that we find a phone that she could hold comfortably, see the text/keyboard, was compatible with hearing aids, and was affordable. We stopped in to this t-mobile location about noon and were promptly greeted by the friendly customer service rep, Alicia. After hearing our objective, Alicia showed us several different options and explained the features and benefits of each. She let us play with a few phones that made the short list before we decided on the phone that would best suit our needs. She also patiently answered all of our questions (some my mom may have asked twice). She then went the extra mile by setting up the phone with the settings we wanted, and even called the t-mobile CS for us to get the phone number changed to an Oregon area code (I was adding a line to my plan, which is based in NorCal, so the default area code wasn't local). We both left feeling excited about the schnazzy new phone, and were very appreciative of Alicia's attention to our needs and dedication to making sure every one of our needs was met before we left. If t-mobile continues to provide this level of service, I foresee being a customer for years to come.

I tried to get a phone from T-Mobile by calling their 800 number. I got someone who could barely…read morespeak English so I asked for another person. The next person that came on the line their English was even worse than the first unintelligible. So I go into the store thinking I'll get better service. Wrong! The people they got working there are so damn dumb they don't know anything. The worst part of it was their promotional prices require a contract and auto pay. If you pay by check they charge more which is unfair. I tried T-Mobile before and had a bad experience even years ago I thought I would give them another try but it was just the same. So I go to Verizon. The same crappy customer service and bad deals. So I go over to Mint mobile. Same thing. Crappy customer service, contracts, they raise your price incrementally and want to set you up with auto pay. All these companies are doing the same thing. So I finally go to Consumer cellular. No contracts there. The pricing was competitive. They still want you to sign up for auto pay but at a lot less money. So far so good with consumer cellular. I recommend trying consumer cellular over T-Mobile or Verizon or Xfinity or Comcast. I've done my research.

This is by far my favorite location. Javier Manavilla has excellent customer service skills. Amy…read moreAvalos helped me today with help from Javier. They're very helpful and kind. I've dreaded going to the phone store before finding this location.The selection is great, and so is the value. I highly appreciate the kind service, and I will forever trust Javier in helping me make the right selections.

Really good service got me what I needed in a short amount of time and I enjoyed my time just…read moregetting my phone. Javier Maravilla was awesome on helping us and making our wait with ease. He was very helpful I will definitely recommend him to friends and family.

Sergio is very professional and amazing at what he does! He helped me recover important data from…read moremy dead MacBook. In the past, I've also used him to replace a screen on my iPad. I would definitely recommend his services.

Sergio was great. He immediately accepted my iPhone that had a bad charging port. Within three…read morehours I was able to pick it back up and have it charging normally again. Would recommend. Very respectable establishment and a pleasant experience at a reasonable price.

Trent, Dan and James along with all your team ARE AMAZING!…read moreSo savvy with EVERYTHING needed! Thx you for helping my sister with her biz acct in another state! I will travel just to go directly to you guys! Thx for all you do for your customers

This place is constantly slow. Never enough people working or they are just hanging out in the…read moreback. They're nice usually, smug on occasion. But be prepared to wait for an hour even if you are just picking up something you ordered. I would just do everything online, but it says with my plan I need to go into the store every time. It's ridiculous. Very few options actually in store either. Basic colors of the phones and that's it.

Son unas ratas, cobran de más no vayan raza, por cambio de chip a otro teléfono siempre me cobran…read more$25 y estas ratas me cobraron $70

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

My son's self-built computer stopped working after accidentally getting bumped. We couldn't figure…read moreout what was wrong, so we reached out to Scott at System N Software. He had it fixed the same day, within a matter of hours! Not only did he figure out what was wrong, he noticed a wiring issue that was causing problems with the graphics card and fixed that as well - all at a very affordable price. We will be reaching out to System N Software again anytime we have a computer issue!

From the owner: We know sustaining your home and business computer mainframe is important to you - Fitting you with…read morethe right systems and the right software that best meets your needs. We provide home or business networking installations that will help individualize your work space. We help to build stronger computer networking by providing advanced troubleshooting and resolutions to allow your computer units to run smoothly. And, we do custom builds - tailored to you. We're available for you and your technical support!

Have had problems in the past with CC. One time I was sent a bill for a family I had no connection…read morewith. This time I could not get connectivity. My GB's should have rebooted at midnight. 8 a.m. the next day the rep told me I had used my allotted GB's in that period of time. BS. After a supervisor was involved, I was told it was a "glitch" in their system, and it would be fixed soon. BS. The entire weekend I could not receive pictures, send pictures/attachments, check my finances or open my stock trading account. No apps could be opened. Do you think I will be refunded for those days? Yeah, right. I am currently searching for another carrier and would NOT recommend CC.

I haven't figured out how to use the phone yet (never had a cell phone) but already every day I am…read moregetting dozens of spam calls on it. The only thing I have done so far is to test it by calling my own landline phone.