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    Verizon

    2.2 (71 reviews)
    Open 10:00 am - 6:00 pm
    Updated 1 month ago

    Services - Verizon

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    8 months ago

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    Verizon S.

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    10 months ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    1 year ago

    Had issues with new phone activation. I set up appointment at Verizon and Katrina helped me. She was extremely friendly and helpful.

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    Verizon S.

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    1 year ago

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    Verizon S.

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    4 years ago

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    Photo of Bob H.
    27
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    4 years ago

    Helpful 1
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    2 years ago

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    Verizon S.

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    6 years ago

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    Verizon Customer Service

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    2 years ago

    Customer support is horrible for anything requiring knowledge beyond rebooting the phone.

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    Verizon S.

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    4 years ago

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    Verizon S.

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    Photo of Travis B.
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    5 years ago

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    4 years ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    4 years ago

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    Verizon S.

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    Photo of Kay M.
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    4 years ago

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    7 years ago

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    Verizon Customer Service

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    4 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    Verizon Customer Service

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    5 years ago

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    8 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    Photo of Josie C.
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    6 years ago

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    4 years ago

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    5 years ago

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    Photo of Eric W.
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    9 years ago

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    8 years ago

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    10 years ago

    Helpful 4
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    11 years ago

    Helpful 4
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    Photo of M. C.
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    11 years ago

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    Photo of Bob W.
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    8 years ago

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    12 years ago

    Helpful 1
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    7 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Is poor phone coverage normal in Hillsboro, Oregon? Calls don't connect and goes to vn. Can make calls till I reset the phone.

    Hi Gary, My apologies for the lateness of our response. Due to technical issues your question was not forwarded to us until moments ago. I am sorry to hear you are… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Verizon

    I will go back to this location the next time I need help; and ask for Brandon if he is there.

    Mentioned in 3 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 770 times last month within 15 miles of this business.

    Verify this business

    Apple Pioneer Place - Inside the store

    Apple Pioneer Place

    (432 reviews)

    $$$

    Downtown, Southwest Portland

    From the door to my exit, every single person was kind, smart and helpful. I bought a new watch and…read morethey helped me set it up in less than 15 minutes in and out! I recently bought a new computer from them and it was the same excellent service. This store has been amazing for me and I will only go there to purchase any Apple products I need.

    We came here to get a MacBook Neo and a Mac mini. We were greeted and when we told him what items…read morewe were in the market for he immediately told us that there were no Mac Mini's available and that was it. We had checked on our phones with the APPLE APP that stated that it was available for purchase and pick up at this location. The Guy proceeded to tell us that it was not available and ended with that. We said okay that's fine, and then asked if there were any MacBook Neo available and he stated yes and to go over to the "order pick up table". My fiancé and I arrived to the table and saw a team member kind of slouched over the table and when we approached her she stated are you here to pick up an order? We said no and then she said well who sent you over here? I said the guy that greeted us in the front. Already- I am annoyed, cause 1. WHY are you annoyed? 2. The whole time we were talking, she was slouched over ( in a lazy way), she was not making any eye contact with us at all! I was the one that was purchasing the MacBook Neo, but she would ask questions or talked to my fiancé instead, like she did not even acknowledge that I was there. He also stated to her that I was the one that is buying it and to redirect her questions to me. 2 more people arrived at the table for pick up but she seemed annoyed. Her mannerisms and attitude was very below average. She spoke very low and I had to lean into her to and ask her to repeat herself which just made her more annoyed. The other gentleman that had arrived maybe 20 minutes after us later then asked if she can get another person to the table to assist them and that is when she went over and grabbed " Jake" to come and assist. Jake was pleasant and kind and was able to answer all of our questions and gave us reassurance and was able to assist us with placing an order for a Mac mini. If it wasn't for Jake, I would have said F this and drove to another location that is out of my way. The team member that was at that table I later found out by her name tag was " Ivy". There was no introduction no nothing just " Who sent you here". Like TF? She was also wearing a mask which okay cool but with her speaking low it made it difficult to hear and understand her while slouched over the table the whole damn time! very not approachable! Honestly, we came here to purchase some items from Apple, and yet members of this team made it so difficult to communicate and buy, like it was a burden that we are in there spending hundreds of dollars. I am so surprised that this location is nice, so you expect that the customer service was also going to be nice as well but ended up being trashy attitudes when it comes to purchasing an item. Out of the 3 people from that location, 1 was nice, attentive and actually showed that he cared about the items we were buying. So Jake, thank you so much for that day, but after that I think I rather go to another Apple Store-for sure if you come here you will leave frustrated. -2/10

    Verizon - mobilephones - Updated May 2026

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