Loved the staff they was so friendly and courteous. They treated my mom and aunt with so much…read morerespect and got the phone repaired with quickly

Another place I had gone to said my battery needed to be replaced and that the rest of the phone…read morewas fine. Unfortunately for me, that shop closes on my only day off work. So I decide to come into All Cellular since my mom had a good experience some years ago. They initially told me $45 for the battery replacement. The guy says "wait 10-15 minutes," I happily say yes. About AN HOUR later the same guy comes out to tell me that he couldn't get the home button on my iPhone to work. That wasn't a problem before. "It'll be $20 because I need to replace the entire screen now" he says. "But that wasn't a problem before coming in here" I responded. Basically, I had to have my screen replaced to have a working phone. He said "I'll pay half". Whatever. Sure. About 30 minutes later it's done. He says they only take cash. Why wasn't this mentioned during the almost hour and a half I was just sitting there? I'm extremely upset at this point and ask where I can find a Chase ATM because I'm not spending more money than needed on this little deal. A girl with really long hair who works there says "go to the Walgreens right there they have a chase atm". So I go. Oh and I had to leave my phone, that's fine no big deal. Turns out that the Walgreens doesn't have a chase atm so I paid $3 more for this whole ordeal. I couldn't map a nearby chase atm because once again, I had to leave my phone at the store. I come back to the store and the guy says it's $65. I'm like what? I only got $60 because $45 + the $10 (remember he had said he'd pay fo half of the 20 for the screen WHICH WAS HIS MISTAKE to begin with FYI). So he says ok, and I thought I would get $5 back....but of course not! And I told the girl "by the way, Walgreens doesn't have a chase atm. I had to pay $3 extra for this" and she unapologetically just says "ok". Horrible horrible and I feel like they find ways to get more money out of you. I wasted my time and my money. If you're looking for cheaper places that actually are honest and do a good job, I recommend a phone repair shop inside the flea market called El Centro on indian School ad 43rd. They've done an awesome job on my phone and don't charge you for their mistakes (which don't happen anyways)

Replaced my Vita Screen, updated my firmware (which I explicitly told them NOT to do) couldn't save…read moremy ps4. C est la vie

I took my laptop a few days ago and... I had a great…read moreexperience with uBreakiFix! The staff was friendly, professional, and helpful throughout the entire process. They took the time to explain everything clearly, answered my questions, and made sure I was satisfied with the service. The repair process was smooth, and I really appreciated their attention to detail and excellent customer service. I would definitely recommend uBreakiFix to anyone looking for reliable, quality repairs. I'll absolutely come back if I need help with my devices in the future!

I went in to get my charging port cleaned since my phone wasn't charging well & had an incredible…read moreexperience! Not only was the service was great, quick and friendly but the shop itself was extremely clean & welcoming. Thanks to Matt & Michael my phone works perfectly now.

I got an email from Verizon to update my phone or something like that, so I figured what the heck…read moresince my phone was having issues anyway and I had been meaning to contact them. I scheduled the appointment for the update and new screen protector. I got a call the week of the appointment, wanting to discuss the time of the one I selected. I chose Christmas Eve Day, from like 2-5 or something like that. I ended up going a few days earlier since they assured me it would not take the full time slot. It also turned out they are not Verizon but are located near them. They are a small store; they have some phone cases and signs. I waited for someone to come from the back and then we got to talking about my phone's issues. This appointment was not for that- but I was there so what the heck. They said it would not take long, so I went and ate nearby. I came back, and they then informed me there was an app, I think McAfee that was preventing them from doing their job. I told them they could delete it- then they asked if they could delete other apps if needed to do the service. It turned out my phone was okay, but they thought there was a virus & they suggested a full reset. I did that a few days later. The issue I was having is resolved.

They solved a battery problem with my laptop last Fall, and today, they replaced the cracked screen…read moreon my cellphone. Both projects completed same day in just a few hours and for a fair price. Nice employees, too,

Extremely Disappointing Experience -- Poor Repairs and Even Worse Customer Service…read moreI would strongly recommend looking elsewhere if you're considering using this location for a repair. My laptop was taken in for repair, and the technician installed or ordered the wrong part. I specifically made it clear that I did not want to be held responsible for any damage to a part that was incorrect, especially since the part technically belongs to the company and is not something I want or need. For two weeks, I went without my laptop while they waited for a part to arrive. During that entire time, no one ever called me to provide a meaningful follow-up or update. I ultimately had to reach out to the company myself. When I spoke with Stan, instead of taking responsibility for what went wrong, he repeatedly told me that the situation was my fault because I left the laptop there for two weeks. That completely ignores the root cause: if the technician had ordered or installed the correct part in the first place, none of this would have happened. I was also told that I could simply come pick up the laptop and use it whenever I wanted. Yet somehow I was still being blamed for not having a working laptop for two weeks. That logic is unacceptable. Stan also told me he could not issue a refund or start the correct repair that day. What he could do, apparently, was begin the reversal of the existing repair so that I could pursue a refund. That raises an obvious question: if he has the ability to reverse the repair, why can't he address the actual problem and make the situation right? The customer service during the call was just as disappointing as the repair itself. Stan repeatedly talked over me, insisted that I was wrong, and continued trying to place the blame on me rather than acknowledging the company's role in creating the situation. Mistakes can happen. What matters is how a company takes responsibility and resolves them. In this case, I saw neither accountability nor a genuine effort to make things right. If you're looking for a repair shop, I would seriously recommend taking your business somewhere else. Based on my experience, the staff are not on the same page, communication is poor, the repair was mishandled, and customer service appears to be the last priority.

Very honest business didn't catch the name of the employee but I brought in a iPad for screen…read morerepair and he found that there was a screen protector on it and just pulled it off. I bought a new one and had them installed. I was told that the screen was cracked the person I bought it from didn't know it had a screen protector. He easily could have told me the screen needed replacing and charged me for a new screen. Small detail from an honest employee. Thanks

Business is over priced . Does not stand by their product and service. I had a iPhone 16 pro max…read morescreen replaced here . Later that evening upon pick up I realized how pixelated my screen was. Needless to say I reached out to a store associate there stating that they never seen this issue before ... claiming maybe the issue was because they used a aftermarket screen replacement instead of the official Apple phone screen. Then I asked for them to fix the issue they claimed there was nothing they can do . Bad business and $250 down the drain . Almost want to report them .

I've never left a yelp review but this was worth it. Trey was so awesome, professional, and…read morepatient. He was so knowledgeable with any question asked. If you ever need help, go to Trey! Thanks so much for making this process smooth and quick

Tre is amazing, helped greatly with issues with Apple ID and went above and beyond to help . Love…read morehow open he is to help others .

Today I had the pleasure of meeting Danny the sales person at the AT&T store located at 98th ave…read moreand McDowell. This man was amazing and went the extra mile to make sure all my questions were answered. He addressed the concerns I had. I would highly recommend this location. AT&T is lucky to have such an employee who cares for their customers.

This business will lie to you and not assist you when you bring it to their attention…read more An employee told me things that were not true. I received my first bill and nothing was correct. No manager to help and when there is they will not call you back. DO NOT GO HERE!!!! Can I make it zero stars.

Donovan, assistant manager, was great and very helpful when picking the right watch for myself…read more Excellent customer service!! I will come back for him if I ever need another watch.

Costumer service sucked they were no help at all were very rude MAKE SURE TO NOT SIZE YOUR WATCH AT…read moreALL BECAUSE U CANT RETURN IT I bought a watch earlier in the day literally same day and the store manager sized it for me before I got the receipt telling me that I can't return if sized so I would've like to know what I was getting into before they just sized it and stuck me with it